I stayed here with my husband a week ago. The hotel is undergoing major renovations which made the lobby look extremely sloppy. They are redoing the restaurant and bar area, and it looks like it will be pretty cool when they're finished (they have Harpoon on tap!) but for now they are serving an extremely limited menu for breakfast and... More

I got out of my taxi having crossed the Atlantic to be greated with cement and builders rubble - got to reception and was given a room on the tenth floor ( no mention of an upgrade- inspite of holding a platinum Ambassador Card - the room was fine a bit dated - no fridge !! - but comfortable -... More

Having recently stayed at the above hotel I would like to comment on the excellent customer service of all staff. Arrived after trans atlanic flight to be greeted by lovely staff who were extremely helpful. The buidling work continued during our stay (25th April - 3rd May) but other than the restuarant facility being restricted it did not in anyway... More

Renovations were going on when I was there. This diminished the quality of the stay, but hopefully things will be better soon. However, the rooms were well-kept and service was mostly good. No real flaws or problems here. I got charged for something I didn't use but they politely changed this when I lodged a complaint. Just get the building... More

I've stayed at this hotel twice in two years. Despite the fact that BOTH times the lobby and restaurant were under construction, this is the only place I would want to stay in Boston because of the great location in the Beacon Hill neighborhood. The Charles River biking/jogging trail is just 3 blocks away, and the rest of the Boston... More

The warning I feel I must give... if you are sharing a room with people you are not VERY close to, the newly renovated rooms could cause some discomfort. I don't know if every room is like the one we were in, but the new bathroom door makes the bathroom anything but private. It's a slider instead of a traditional... More

We had a family member who had to go to Mass General for major surgery. Never having been to Boston we had no idea of where to where to stay that would be close to the hospital and affordable. Using Google to search we found the Holiday in at Beacon Hill to be one of the closest and most affordable... More

We were pleasantly surprised with our stay at this Holiday Inn. We booked the room on Hotwire, so were unsure what we were getting. But the rate was good, so we went for it. As luck would have it, this hotel was located very near where we were going for the evening. We were running late, so were extremely grateful... More

When the reservations were made there was NO mention of the Lobby being under construction with dust all over and wires hanging from the exposed ceiling. I checked in at 9pm and the construction and construction tape was up until at least Midnite. One maybe 2 elevators working. Staff was friendly but just smiled and made believe nothing was happenning.... More