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DoubleTree by Hilton Hotel Boston - Downtown

3.5 of 5
821 Washington Street, Boston, MA 02111 (Downtown)
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DoubleTree by Hilton Hotel Boston - Downtown
Ranked #60 of 76 hotels in Boston
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583 reviews from our community

Traveller rating
    92
    251
    155
    64
    21
See reviews for
Families
107
 
Couples
152
 
Solo
48
 
Business
127
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Simsbury, Connecticut, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 19 May 2013 NEW via mobile

We stayed for a weekend during graduation week. The hotel was booked and not equipped for all the folks trying to each breakfast at the same time. Very inefficient and chaotic. For 25 bucks per person for breakfast the service and quality of the the food should be much better.

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Toronto, Canada
Contributor
16 reviews 16 reviews
13 hotel reviews
Reviews in 10 cities Reviews in 10 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 18 May 2013 NEW

Close to the theatre district and chinatown with multiple subway stops of different lines nearby. Breakfast at the hotel's restaurant, Wisteria, was average. There are 2 computers in the lobby with free wifi and connects to a printer that makes airline check in and printing boarding passes possible. To receive wifi in the rooms there is a fee, but there's... More

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Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 17 May 2013 NEW via mobile

We stayed here in November 2012 and had a great time. The staff was very friendly and the locatiOn was great. The "T" is right next door and a lot of tourist spots are in walking distance. At night I wouldn't recommend walking around by yourself but being from Chicago we knew this already. The rooms are a little on... More

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bourne
1 review
3 of 5 stars Reviewed 15 May 2013 NEW

room was comfortable size but it smelled like stale sweat. had a candle which helped a bit. the rugs and furniture need a good cleaning. staff was very friendly and helpful. might stay again for the location but would switch rooms next time if odor was bad like last time.

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Review collected in partnership with DoubleTree by Hilton

1 review
5 of 5 stars Reviewed 15 May 2013 NEW

I had a great experience at the hotel. The front desk clerk was very friendly and showed us a map of the city, and explained each of the areas of the city and where we could go for the best shopping (our main interest!). I love love love the warm cookie on arrival. It's such a nice treat! I also... More

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Review collected in partnership with DoubleTree by Hilton

Boston, United States
1 review
4 of 5 stars Reviewed 14 May 2013 NEW

The services provided by the reservation center were beyond absurd. The kept quoting a policy for "Advanced Purchases" when trying to tell us we could not alter the date and length of stay. If they had just listened, they would have seen that we were not trying to pay less or ask for a reduction..just trying to add days. they... More

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Review collected in partnership with DoubleTree by Hilton

Westminster, MA, United States
1 review
5 of 5 stars Reviewed 14 May 2013 NEW

I had surgery at Tufts Medical Center. I was there overnight. While I was there my wife stayed at the Doubletree. It is just across the street, so it was very convenient. The Doubletree has a special arrangement with Tufts for these situations. They were so helpful. We are very greatful...

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Review collected in partnership with DoubleTree by Hilton

Senior Reviewer
7 reviews 7 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 13 May 2013 via mobile

Very good location, next to orange line T. Also within walking distance to almost everything. Room was very comfortable and staff was very friendly and efficient. We arrived early and the staff was very helpful in getting our room ready for early check in.parking at $43 is way too high!

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See 5 more reviews by Michael C for Boston
Mount Forest, Canada
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 11 May 2013

Double Tree Downtown is in the prefect location if you want to walk through the city. They are close to china town, theatre distict, Boston Common and Boston Gardens . We walked to Cheers and to the Granary Cemetery. The meeting house and Old town hall which was the location of the first school house. The touring bus picked us... More

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Review collected in partnership with DoubleTree by Hilton

Lucerne, Switzerland
Senior Contributor
34 reviews 34 reviews
26 hotel reviews
Reviews in 24 cities Reviews in 24 cities
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed 6 May 2013

Average DoubleTree hotel with very standard chain hotel interior. The check-in staff were friendly and informative. As a HH Silver Member we were greeted with a bag of Swedish fish, cookies and water complimentary. Room was ok clean, nothing special. Found a couple of hairs on the bathroom floors that did not come from us. The absolute big NO GO... More

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Additional Information about DoubleTree by Hilton Hotel Boston - Downtown

Also Known As:
Doubletree Boston - Downtown Hotel
Doubletree Boston - Downtown Hotel Boston
Doubletree Boston Downtown
Address: 821 Washington Street, Boston, MA 02111
Phone Number:
Region: United States > Massachusetts > Boston > Downtown
Amenities:
Bar/Lounge Business Centre Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #60 of 76 hotels in Boston
Price range (per night): RM641 - 1,207
Hotel Class:3.5 star (3.5*)
Reservation Options:
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DoubleTree by Hilton Hotel Boston - Downtown
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