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All 77 Boston hotels

Onyx Hotel - a Kimpton Hotel

4.0 of 5
155 Portland Street, Boston, MA 02114 (Downtown)
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Onyx Hotel - a Kimpton Hotel
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Ranked #30 of 77 hotels in Boston
GreenLeadersBronze level
Most recent review
5 of 5 stars Reviewed 19 June 2013
Bronwyn J Brisbane, Queensland, Australia
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656 reviews from our community

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    73
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Couples
237
 
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44
 
Business
101
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Brisbane, Queensland, Australia
Senior Contributor
41 reviews 41 reviews
9 hotel reviews
Reviews in 14 cities Reviews in 14 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 19 June 2013 NEW

Husband and I stayed at Onyx for 2 nights as part of our 'travel around the US adventure. Having recently completed a tour of the south which involved more average hotels than I have fingers it was an absolute delight to check into Onyx and enjoy every minute of our time in Boston. LOCATION Onyx is located to everything in... More

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Las Vegas, Nevada
Top Contributor
54 reviews 54 reviews
4 hotel reviews
Reviews in 14 cities Reviews in 14 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 18 June 2013 NEW

Preface my review with I work at a 5 star, 5 diamond casino/resort on the Las Vegas strip. We decided this years birthday trip would be to New England with starting off point Boston. The Onyx is a wonderful hotel. It started off with the week before check in reminder...with the request we send a picture of a loved one... More

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See 5 more reviews by ggbrenna for Boston
Edgartown, Massachusetts, United States
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 15 June 2013 NEW

On April 27, 2013 I bought tickets to see the Rolling Stones in Boston on June14 for my husbands birthday. At the same time, I booked The Onyx. We have stayed several times, love the hotel and were very excited. As usual I received an e-mail confirming my stay. Unfortunately, I never looked at it. We live on the Vineyard,... More

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See 2 more reviews by Coreen A for Boston
OnyxGM, General Manager at Onyx Hotel - a Kimpton Hotel, responded to this review
17 June 2013

Awesome! I will make sure Zoe, John, Ashley, Sean and Jennifer see your review, thank you for the great feedback! I hope you enjoyed the concert too! Joe Capalbo General Manager joe.capalbo@onyxhotel.com More

Bristol, United Kingdom
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 14 June 2013 NEW

Just got back to the UK after a 6 night stay at the Onyx, the room was very clean and a pretty good size for down town Boston, I have pet allergies and had emailed ahead of our visit to mention this and when we checked in they mentioned they had a note on file and had placed us in... More

Was this review helpful? Yes 2
See 4 more reviews by Dekks_UK for Boston
OnyxGM, General Manager at Onyx Hotel - a Kimpton Hotel, responded to this review
17 June 2013

Wow, you covered it all in your review! Thank you for the kind words and we hope we become your go to spot in Boston! And yes...we do match all rates on 3rd party sites and you will receive credit or your stays if you book directly through us. Thanks again! Joe Capalbo General Manager joe.capalbo@onyxhotel.com More

Amsterdam, The Netherlands
Contributor
19 reviews 19 reviews
18 hotel reviews
Reviews in 18 cities Reviews in 18 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 13 June 2013 NEW

Hotel interior is very fancy, trendy and loungy. The reception staff is very friendly although not very focused at the time when we were checking out. The lady was helping us with storing our luggage when she was distracted by other guests, this resulted in waiting to get our luggage stored for 10 min. (which actually could be done in... More

Was this review helpful? Yes 1
OnyxGM, General Manager at Onyx Hotel - a Kimpton Hotel, responded to this review
14 June 2013

Thanks for the feedback in the review, I appreciate it! Joe Capalbo General Manager joe.capalbo@onyxhotel.com More

California, United States
2 reviews
2 of 5 stars Reviewed 11 June 2013

Luckily, we only stayed one night. My girlfriend and I arrive at Onyx Hotel on the evening of June 5, 2013. We reserved a King Bed for the night. Instead of getting what we reserved (a king bed) we got 2 full beds. What was the front desks responce? "we're sorry!" That was it!?!? We're sorry?! For the price we... More

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OnyxGM, General Manager at Onyx Hotel - a Kimpton Hotel, responded to this review
12 June 2013

So sorry that we couldn't accomodate your request for a king bed, this sometime happens when the reservation is booked through a 3rd party site. Next time book directly with us (we match published rates) and we will ensure that this sort of thing doesn't happen. As for the shower, the description seems a bit odd, none of our shower... More

Richford, Vermont
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 9 June 2013

My husband and I have spent 4 night on 2 different occasions at The Onyx. On his first trip (with our son on a "boys weekend") he became a member at checkout. He was pretty impressed with the service, the extremely friendly staff, convenient location to the TD, North Station, Subway, etc. As I type this, we are getting ready... More

Was this review helpful? Yes 2
OnyxGM, General Manager at Onyx Hotel - a Kimpton Hotel, responded to this review
11 June 2013

I. Heart. This. Review. It has already made the rounds in the hotel, we've shared it with everyone. Maybe I should give you the power to respond to reviews for a day :-) Thanks for the great review! Joe Capalbo General Manager joe.capalbo@onyxhotel.com More

Knoxville, Tennessee
Top Contributor
103 reviews 103 reviews
12 hotel reviews
Reviews in 33 cities Reviews in 33 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 3 June 2013

Great location just up the street from the garden. Plenty of bars and restaurants within walking distance, and there is a cab stand in front of the garden if you have trouble finding one. Very good service.

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See 2 more reviews by JACoppo for Boston
OnyxGM, General Manager at Onyx Hotel - a Kimpton Hotel, responded to this review
5 June 2013

Thanks! Our staff can call cab or arrange a car for you easily too! Thanks, Joe Capalbo General Manager joe.capalbo@onyxhotel.com More

Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 June 2013

My husband and I took a trip to Boston for good food and good baseball before our daughter is born. We chose this property for the location and amenities. We were not disappointed at all. The staff was fantastic; very friendly and welcoming. The weekend was cold and rainy but the hotel provided an umbrella which was very helpful. We... More

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OnyxGM, General Manager at Onyx Hotel - a Kimpton Hotel, responded to this review
5 June 2013

So thrilled you chose to stay with us before your new addition! Thank you so much for the kind words and good luck with the impending birth of your daughter! Joe Capalbo General Manager joe.capalbo@onyxhotel.com More

Houston, Texas
Senior Contributor
45 reviews 45 reviews
30 hotel reviews
Reviews in 26 cities Reviews in 26 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 June 2013

We stayed in what was as big as an apartment. I was amazed at the quality of the room. The bathroom was very small, but with as old as the hotel is, it is to be expected. The accommodations are first class here. The food is also very good in the restaurant on site. An easy walk to sites around... More

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OnyxGM, General Manager at Onyx Hotel - a Kimpton Hotel, responded to this review
5 June 2013

I love reading comments like "first class" and "high quality", so thank you for the great review! Hope to see you again soon! Joe Capalbo General Manager joe.capalbo@onyxhotel.com More

 
 
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Additional Information about Onyx Hotel - a Kimpton Hotel

Also Known As:
Onyx Hotel Kimpton
Onyx Hotel
Address: 155 Portland Street, Boston, MA 02114
Phone Number:
Region: United States > Massachusetts > Boston > Downtown
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Pets Allowed Restaurant Room Service Suites Wheelchair access
Hotel Style:
#11 Onsen Hotels in Boston
#22 Luxury Hotels in Boston
#25 Romantic Hotels in Boston
#35 Family Hotels in Boston
#37 Business Hotels in Boston
Price range (per night): RM789 - 1,349
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Onyx Hotel, a luxury boutique hotel in historic downtown Boston, offers exceptional service in stylish surroundings. This gem of a hotel is situated on a charming side street within walking distance of the Boston TD Garden (Fleet Center), Bunker Hill, the Freedom Trail, Faneuil Hall and North Station. The notable neighborhood is harmoniously met with the old-world hospitality of this Kimpton Hotel. The mesmerizing Ruby Room lounge adds to the bejeweled ambiance. ... more   less 
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