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Loews Boston Back Bay Hotel

4.0 of 5
350 Stuart St., Back Bay, Boston, MA 02116 (Back Bay)
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Loews Boston Back Bay Hotel
Ranked #18 of 76 hotels in Boston
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1,539 reviews from our community

Traveller rating
    947
    438
    90
    48
    16
See reviews for
Families
285
 
Couples
590
 
Solo
88
 
Business
226
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Melbourne, Florida
Contributor
15 reviews 15 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 19 May 2013 NEW

This hotel is perfect in every way. It provides convenient access from the airport via the T (2 blocks away), a short walk to the trolley tour (a must in Boston), and is only a short walk from many restaurants, the Boston Gardens, and shopping. The building is quaint in its interior architecture, spotless throughout, the bedding is second to... More

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Etobicoke, Ontario, Canada
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 17 May 2013 NEW

My husband and I just spent a well-deserved long weekend at Loews Boston Back Bay Hotel and thoroughly enjoyed our stay. Our room was large and comfortable and the staff were friendly and extremely helpful. Fantastic location very close to Copley Square, Newbury and all the terrific Boylston Street restaurants. Love the old photos of the Boston police department in... More

Was this review helpful? Yes 1
JMaibach, Manager at Loews Boston Back Bay Hotel, responded to this review
18 May 2013

Dear Nancy C, While I am thrilled that you and your husband enjoyed your weekend away, I am disappointed that our Mother’s Day brunch did not meet your expectations. I will be sure to share your comments with our entire team and will specifically review them with our Food & Beverage team. Please accept our apologies. Our restaurant has come... More

Contributor
18 reviews 18 reviews
8 hotel reviews
Reviews in 14 cities Reviews in 14 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 17 May 2013 NEW via mobile

Stayed here for 10 nights in the spring with no problems. Excellent facilities and fantastic staff. Situated in a perfect location, a few minutes from Copley Square and Boston Public Park. Eating and drinking facilities are not cheap but are of a very high quality. Cuffs bar and the Stanhope Grill are both located just below street level under the... More

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JMaibach, General Manager at Loews Boston Back Bay Hotel, responded to this review
18 May 2013

Dear pershoreandbeyond, Thank you for selecting us for your extended Boston visit and for posting a great review. We appreciate you taking the time to do so. Our team tries very hard to accommodate all of our guests and exceed their expectations and it sounds like it was Mission Accomplished! I will be sure to share your comments with our... More

Brisbane, Australia
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 11 May 2013

This place is amazing! My room was so opulent. I loved the aromatic bathroom accessories and bathrobe. It's also very central to most of the sights and sounds of Boston. The hotel building itself is beautiful, and the staff are helpful.

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See 2 more reviews by NicT80 for Boston
JMaibach, General Manager at Loews Boston Back Bay Hotel, responded to this review
18 May 2013

Dear NicT80, WOW…thank you for your kind comments! Rest assured, we will share them with all of our Team members. We hope to be able to welcome you back soon. More

Illinois
Senior Contributor
23 reviews 23 reviews
Reviews in 5 cities Reviews in 5 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 10 May 2013

The service was simply impeccable from the waiters in the hotel restaurant, the bar area, the concierge, the bell staff, all were simply amazing. Probably the best service we have had overall in a long time! Great location, double room is somewhat small, and the bathroom light is not as bright as I would like for makeup and shaving, but... More

Was this review helpful? Yes 2
See 7 more reviews by rdldge for Boston
JMaibach, General Manager at Loews Boston Back Bay Hotel, responded to this review
18 May 2013

Dear rdldge, Thank you very much for taking the time to post a review of your experience…and thank you for the great comments regarding our Team Members! I’m partial but I would certainly agree with your title!! All joking aside, the team tries incredibly hard to take care of our guests and thank you for acknowledging their efforts. I will... More

Woodbridge, Virginia
Contributor
13 reviews 13 reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 10 May 2013

This hotel just recently was bought by Loews. In fact, some of the cab drivers and the Amtrak station did not know where it was. However, not only was the hotel inexpensive for Boston, it was a true jewel. It was quiet, clean, spacious, the staff were superb, and everything was pleasant. If you need to be in Boston Back... More

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JMaibach, General Manager at Loews Boston Back Bay Hotel, responded to this review
18 May 2013

Dear clunce, We greatly appreciate you taking the time to post a review of your experience with us and thak you very much for not only the extremely kind comments, bit for also rating us a ‘5’! We will be sure to share your comments with our entire team. We also appreciate your comments regarding brand recognition. Interestingly, we hosted... More

Miami, Florida
Senior Contributor
31 reviews 31 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 9 May 2013

Don't be fooled by the name - this was just changed to a Loews. It does not have all the bells and whistles that you expect from a Loews. Hotel is in a great location and has a terrific downstairs bar "Cuffs". The room was a nice size and quite comfortable. If you want a nice 4 star hotel with... More

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JMaibach, General Manager at Loews Boston Back Bay Hotel, responded to this review
18 May 2013

Dear Eugeniouss, Thank you very much for your review and I appreciate your comments on your room and our bar. And, as you mentioned, the location is perfect! While we became a Loews hotel 90 days ago and do have an extensive renovation planned to begin the end of this year, I’d be interested to hear your thoughts on where... More

Seattle, Washington
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 8 May 2013

I stayed for one night on business and while the room was somewhat small, you couldn't beat the location. Many landmarks were within walking distance; Boston Common, Fenway, etc. The hotel staff was nice, courteous, and helpful. Worth another visit the next time I'm in town for work.

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JMaibach, General Manager at Loews Boston Back Bay Hotel, responded to this review
18 May 2013

Dear craigstravels5, We greatly appreciate you taking the time to post a terrific review of your experience at our property. In our business, there is nothing better than to hear a guest say that we have earned their loyalty. We understand the multitude of options in our neighborhood for you to stay and we don’t take your decision to stay... More

Hobart, Australia
Senior Contributor
43 reviews 43 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 8 May 2013

business trip, booked as close to conference at a good price. Room is adequate size for one... Might be tight for more people. The room is a little dark and looks out onto a central courtyard with views into other people's rooms. Very comfortable bed... Pillows a but flat...shower fantastic. Nice to have a fridge for my own purchases from... More

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See 7 more reviews by jplum73 for Boston
JMaibach, General Manager at Loews Boston Back Bay Hotel, responded to this review
18 May 2013

Dear jplum73, Thank you very much for your review and we appreciate you taking the time to share your experience with others. I am particularly pleased that you enjoyed our restaurant, Stanhope Grille. When Loews took over on February 11, we felt our most immediate opportunity was with food- presentation, quality, taste …. We relocated the Executive Chef from our... More

Portland OR
Senior Reviewer
10 reviews 10 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 7 May 2013

Our two double beds just barely squeezed into the room. The hotel is nice but the room was very tight for two adults and one teen. The location was great for walking to restaurants and shops, and only a short drive to Northeastern University for an Admitted Student visit.

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See 2 more reviews by PDXonthego for Boston
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Additional Information about Loews Boston Back Bay Hotel

Also Known As:
Back Bay Hotel
Hotel Back Bay
Jurys Hotel Boston
Jurys Boston Hotel
Jurys Boston
Address: 350 Stuart St., Back Bay, Boston, MA 02116
Phone Number:
Region: United States > Massachusetts > Boston > Back Bay
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Restaurant Room Service Suites Wheelchair access
Hotel Style:
#10 Romantic Hotels in Boston
#12 Family Hotels in Boston
#14 Luxury Hotels in Boston
#23 Business Hotels in Boston
Price range (per night): RM726 - 1,422
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Here you'll find an extraordinary hotel with a landmark address in the heart of the historic Back Bay area. The Back Bay Hotel, formerly Jurys Boston Hotel, is located at the former Boston Police Headquarters, offering a unusual fusion of old and new with a historic building and spacious elegance, updated with exquisitely detailed design and world-class service. With an urban American grill, a vibrant and traditional bar, a state-of-the-art business centre and a gym, this four-diamond hotel offers something entirely unique for frequent business and leisure travelers who seek a distinctive Boston experience. There cannot be a better way to experience Boston. ... more   less 
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Loews Boston Back Bay Hotel
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