This Westin is a well maintained 4 star property. We booked multiple rooms 9 months in advance for Graduation Weekend. The hotel was completely sold out, but did not feel cramped. Directly adjacent to the convention center, it is loaded with business travelers during the week and there were lots of proms and such during this spring weekend. Our rooms... More

This is a huge hotel with good facilities for hosting conferences. Depending on which direction you face, you could have a good view of the city or the water. Short walking distance to the waterfront. However, it's not quite in downtown and will need a short bus trip. Nice bar and pub in the hotel that serves pretty decent pub... More

i will keep it simple and to the point,this hotel was okay nothing special but for the price i wont be back,no free internet and construction was going on in the lobby and maintenance was rude..even little things matter with hotel stays and this stay had way to many little things go wrong to add up to a bad review More

Nothing to complain about at all. The staff were friendly and professional, with the online deal we found the hotel was a good value and in a good location. Would stay again! More

Excellent service, and nice location. Connected to the convetion center, but also quality conference facilities in-house. Location is also just a couple of blocks from nice restaurants on the harbor. Above average bedding and bat facilities. I particularly enjoyed their "heavenly shower" which consisted of a double shower head - very nice. Overall, a very upscale business hotel near the... More

Stayed here on business in downtown Boston. The room was spacious, clean and had a great view of the harbor. the room was very client, never heard any noise from the hallway. The concierge was very helpful in helping me secure Boston Red Sox tickets an hour before first pitch. The convention center was connected to the Westin. There was... More

The Westin is certainly making a concerted effort to go green and still provide a first-rate experience for its guests. The water supply is more limited (but still sufficient) and the soap is more like a delicate palm leaf, so that you use more and waste less. Everything seems more efficient and effective. There was a nice economy of means.... More

I think my biggest issue with this hotel is in checking in. When I pulled up in my car on a rainy day, I was told that I could not leave it while I checked in. Then that bellman walked away. When I asked the same of another bellman, he said, sure. Checking in took a long time. There were... More

I recently stayed at the Westin for a convention. The receipt that I received at the end of my stay stated that my account was responsible for one amount, then my account was charged double the amount. It turns out that the receipt was wrong, but the charge was correct. How is it that a receipt is different from the... More