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Sheraton Boston Hotel

4.0 of 5
39 Dalton Street, Prudential Center, Boston, MA 02199
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Sheraton Boston Hotel
Ranked #49 of 76 hotels in Boston
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1,482 reviews from our community

Traveller rating
    442
    593
    285
    106
    56
See reviews for
Families
310
 
Couples
385
 
Solo
124
 
Business
511
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
delhi
Contributor
20 reviews 20 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 23 May 2013 NEW

We stayed at the Sheraton for three nights in May. It is conveniently connected to the Prudential and the Cobley so all your shopping can be done in a jiffy! Shopoholics, you pay much less tax in Boston so do buy! We spent the days at Prudential eating (cheesecake factory, wagamama are some of the places to eat) and shopping... More

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London, UK
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 23 May 2013 NEW

I stayed in the Sheraton Boston with my wife and two young sons in August 2012. The hotel is conveniently located adjacent to the Prudential centre (with its large selection of shops and a food court) and a few minutes walk from a subway station and Copley Square. We booked a club room with two double beds. The room was... More

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Albuquerque
Senior Reviewer
7 reviews 7 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 22 May 2013 NEW

Our stay at the Boston Sheraton was an excellent stay. The rooms are well appointed and clean. The hotel has a connection to Prudential Center so do your shopping. The staff and service were also excellent

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See 2 more reviews by Rauls77 for Boston
Briarcliff Manor, New York, United States
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 20 May 2013 NEW

I loved the location of this hotel but the rooms not so much. The location is very close off the highway so very convenient and right next to a beautiful shopping area with some great stores and places to eat. Capital Grille nearby as well. They get you for $48 a night to valet your car and the rooms and... More

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AngelaVento, Manager at Sheraton Boston Hotel, responded to this review
23 May 2013

Dear FredSiegel, Thank you for taking the time to share your review. While I’m delighted that you were able to experience our exceptional location in Boston’s historic Back Bay, I sincerely apologize that you were displeased with the experience you recently had here at Sheraton Boston. We will soon begin a renovation in our south tower to update those rooms.... More

Plover, Wi
Senior Contributor
35 reviews 35 reviews
7 hotel reviews
Reviews in 17 cities Reviews in 17 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 19 May 2013 NEW

This is a great spot. Walk able to SO many things. My room faced the Charles River and the view was amazing. The rooms are clean and nice. My only complaint was at check out. My billing was incorrect and Glenda the bill person was fairly rude. She finally corrected it and asked me to stop for a new receipt,... More

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AngelaVento, General Manager at Sheraton Boston Hotel, responded to this review
24 May 2013

Dear meier5, Thanks so much for taking the time to review our hotel. I’m thrilled to hear that you enjoyed your room and the view as well as our wonderful location in the Back Bay. I’m disappointed to hear about the response you received when voicing your concerns and I apologize that you did not receive the level of service... More

Shelton Ct.
Senior Reviewer
7 reviews 7 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 19 May 2013 NEW

Recently stayed 2 nights to visit with family. Accomodations were spacious, clean, and the beds were welcoming. Room was a deluxe catagory on the 17th. floor overlooking the Charles River and Cambridge. The Sheraton was convient to everything starting with it's proximity to Interstate 90 which made for a stressless arrival and departure. Parked at the Prudential Center, which is... More

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See 5 more reviews by Donna S for Boston
AngelaVento, General Manager at Sheraton Boston Hotel, responded to this review
24 May 2013

Dear Donna S, I appreciate you taking the time to provide such wonderful feedback about your recent experience. And I’m thrilled to hear that you enjoyed two nights confortable nights' sleep in our Sheraton Sweet Sleeper bed. Our location does allow for easy access to the city and it’s fantastic to hear that you were able to get in and... More

Contributor
15 reviews 15 reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 18 May 2013

This is a lovely hotel and is very conveniently located. The rooms are small, but nicely appointed and very comfortable. The views from the hotel are beautiful. The hotel is an easy walk to Boyleston Street, and you can access the shopping mall without going outside. The conference facilites are very nice. My only complaint is there were only enough... More

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See 4 more reviews by barb0607 for Boston
AngelaVento, General Manager at Sheraton Boston Hotel, responded to this review
24 May 2013

Dear Barb0607, Thank you for your recent review of our hotel. I’m so pleased that you were able to take advantage of our convenient location and that you enjoyed our conference facilities and comfortable guest rooms. I would appreciate connecting with you directly to better understand your concern with a lack of table space for all of the conference attendees.... More

New York City, New York
1 review
5 of 5 stars Reviewed 17 May 2013

The location of this hotel is amazing, and the rooms (while small) are in great condition. And the view of the city and river from my room in the north tower was spectacular. I also wanted to give a big thank you to Allison S. at the front desk who was a tremendous help during check in. I had a... More

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Chapel Hill, NC
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
Reviews in 10 cities Reviews in 10 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 17 May 2013

Conference hotels are usually pretty much the same. This Sheraton was a cut above the usual. We had a corner junior suite with a view of Fenway Park and the river. The rooms were very comfortable and spacious, and it truly felt like a retreat from all the conference activities. The shower with the large shower head was great and... More

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See 7 more reviews by Julia S for Boston
AngelaVento, General Manager at Sheraton Boston Hotel, responded to this review
24 May 2013

Dear Julia S, Thank you for taking the time to provide us with such detailed feedback about your stay. I’m happy to hear that you enjoyed your experience overall and that your guest room was a welcome oasis from the hustle and bustle of your day. I look forward to sharing your comments about your experience in Sidebar with the... More

Philadelphia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 16 May 2013

I stay at this location on business quite often. I never have a complaint. The rooms are in excellent condition and the service is great. Location is a big plus! You can access the mall without going outside. There are dozens of restaurants and bars within walking distance. You can even walk to Fenway! Awesome all around!

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AngelaVento, General Manager at Sheraton Boston Hotel, responded to this review
24 May 2013

Dear DJW-Travels, Thank you so much for your kind words. We are thrilled that you have been able to enjoy consistently great service here at Sheraton Boston and we appreciate your loyalty. We look forward to welcoming you back again very soon! Warmest Wishes, Angela Vento, General Manager More

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Additional Information about Sheraton Boston Hotel

Also Known As:
Sheraton Boston
Sheraton Hotel Boston
Boston Sheraton
Address: 39 Dalton Street, Prudential Center, Boston, MA 02199
Phone Number:
Region: United States > Massachusetts > Boston
Amenities:
Bar/Lounge Business Centre Fitness Centre Children Activities Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Onsen Hotels in Boston
#31 Luxury Hotels in Boston
#39 Family Hotels in Boston
#50 Business Hotels in Boston
Price range (per night): RM683 - 1,494
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Business-friendly Sheraton Boston Hotel, which is connected to Hynes Convention Center, is 4 miles from Logan Airport and close to the Shops at Prudential Center, Copley Place, and Newbury Street. ... more   less 
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