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All 73 Boston hotels »

Sheraton Boston Hotel

4.0 of 5
39 Dalton Street, Prudential Center, Boston, MA 02199
Hotel amenities
Sheraton Boston Hotel
Ranked #42 of 73 hotels in Boston
4.0 of 5 stars 1039 Reviews
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1,039 reviews from our community

What travellers say about this hotel
  • Prudential center(78)
  • Back bay(48)
  • Very nice(39)
  • Great location(33)
  • Charles river(32)
  • Hynes convention(31)
  • North tower(30)
  • Free internet(20)
  • Flat screen TV(11)
  • Friendly and helpful(11)
Traveller rating
    312
    427
    175
    81
    44
Only show reviews for Family (208) | Couples (298) | Business (341)
Date Rating
Torrance, California
Senior Contributor
21 reviews 21 reviews
Reviews in 15 cities Reviews in 15 cities
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 6 May 2012

I stayed at the Sheraton Boston for four nights recently for a convention at the Hynes Convention Center. The hotel is attached to the Prudential Center mall, making it very easy to have your choice of take out breakfast on your way to the convention.The hotel rooms in the South Tower are larger than the North. The beds are very... More

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See 3 more reviews by woolly1dog for Boston
Philadelphia, Pennsylvania
Senior Contributor
25 reviews 25 reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 6 May 2012

I would highly recommend this hotel if you are having a conference at the convention center. It is very convenient and located within the premises of prudential center with access to the food court and some shopping. More

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Sales Boston, Manager at Sheraton Boston Hotel, responded to this review
10 May 2012

Dear Skamom, We appreciate you taking the time to post such positive comments . Thank you for your review, and we look forward to welcoming you back to Sheraton Boston. With warmth, Michael, Manager - Sheraton Boston Hotel More

Hamden, Connecticut
Senior Contributor
36 reviews 36 reviews
Reviews in 24 cities Reviews in 24 cities
66 helpful votes 66 helpful votes
3 of 5 stars Reviewed 6 May 2012

I stayed here for 2 nights on business. The good: The rooms are huge, clean, great views, easy access to anywhere in the city. T or Amtrak. The not so good. The cord to the plugs on the desk could not reach the wall outlet. I didn't understand how this done. I had to unplug the TV and light to... More

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See 3 more reviews by luvmybasset for Boston
mid
Contributor
17 reviews 17 reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 6 May 2012

Clean rooms, comfy bed and a hide stripper shower head which even though resource intensive feels reaaall good! A pool to swim laps in is very unusual but suited my excise routine well. They also have this green card youi put on the door to forego housekeeping. In return you get a 5 dollar food and beverage credit which covered... More

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See 5 more reviews by willy35 for Boston
Sales Boston, Manager at Sheraton Boston Hotel, responded to this review
10 May 2012

Dear willy35, Thank you for your recent review of the Sheraton Boston. I am so very glad you enjoyed your stay and were able to take advantage of the hotel amenities. The pool is one of my favorite locations in the hotel. The wide open space is only enhanced when the roof opens up in warmer weather (which will hopefully... More

Hampstead, London
Contributor
17 reviews 17 reviews
Reviews in 13 cities Reviews in 13 cities
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 5 May 2012

This hotel is fairly ordinary and a bit tired looking. My first night was noisy as my room backed-on to the lift shaft. However, when I asked to move to a quieter room the reception staff were excellent and very apologetic - got a free breakfast to compensate and was moved easily and conveniently. The hotel is very close to... More

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Sales Boston, Manager at Sheraton Boston Hotel, responded to this review
10 May 2012

Dear Hayse01, Thank You for taking the time to provide us with the feedback about your stay with us. I want to apologize for the inconvenience with the noise in your guestroom. I am glad we were able to take care of that for you. We appreciate the review and look forward to welcoming you back on your return trip... More

Seattle, WA
Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 5 May 2012
1
person found this review helpful

We stayed at the Boston Sheraton for 6 nights in April and truly enjoyed our visit. We reserved a Club level room, 27th floor, which was wonderful. The room was spacious and had a lovely view of the city. We had a king bed and a hide-a-bed, and we had a roll-a-way bed brought in. Once we pushed the chair... More

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Toronto
Contributor
13 reviews 13 reviews
Reviews in 13 cities Reviews in 13 cities
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed 3 May 2012

Stayed there in early May 2012 with my wife and two children. Despite getting there at 4 pm, which is the posted check-in time, we were told that the room is not cleaned yet, and the earliest possible room can be available in an hour. They took my cell phone number and promised to call when the room is ready.... More

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New England
Contributor
14 reviews 14 reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 May 2012

Recent stay was very good. Room was clean and had plenty of bedding, towels and supplies for the coffee maker. Service was excellent and staff very friendly and helpful. Pool area was clean, although the pool is rather small. As stated, paying for in-room wi fi was disappointing. The breakfast buffet was pricey, so we'd skip that next time. Starbucks... More

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Sales Boston, Manager at Sheraton Boston Hotel, responded to this review
4 May 2012

Dear DVTer, Thank you for your recent review of the Sheraton Boston. We are so glad you enjoyed your stay with us. We do offer all SPG guests a 20% off the breakfast buffet. With the other benefits it might be a good program to look at. In addition, our Sheraton Club offers complimentary breakfast, please be sure to inquire... More

Orinda, California
Top Contributor
65 reviews 65 reviews
Reviews in 10 cities Reviews in 10 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 30 April 2012

Check-in was very quick at the SPG counter. My room was missing a coffee maker (had all of the fixens) and it took 4 phone calls to get one (an hour and half later). Plus there were two used contacts on the floor when I arrived - - I do not wear contacts. This means that the floor was not... More

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See 11 more reviews by billanddoyle for Boston
Sales Boston, Manager at Sheraton Boston Hotel, responded to this review
4 May 2012

Dear Billanddoyle, Thank you for your review of our hotel. We apologize about the inconvenience you encountered in your guest room and will make housekeeping aware of your helpful comments. It is unacceptable to have missing items from your guestroom and further more to have to call mutiple times to get those items. We will certainly ensure this is adressed.... More

Exeter, United Kingdom
Senior Reviewer
7 reviews 7 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 30 April 2012

large hotel - good for convention centre and shopping mall both next door. Newbury Street is 5 minutes walking distance. Starbucks on site and breakfast in the restaurant was good. Rooms are ok with a good powerful shower in the bathroom. More

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See 4 more reviews by linden123 for Boston
Sales Boston, Manager at Sheraton Boston Hotel, responded to this review
4 May 2012

Dear Linden123, Thank you for your recent review of the Sheraton Boston Hotel. We are very pleased you had an enjoyable stay with us. We hope to see you back soon. With warmth, Michael, Manager -Sheraton Boston More

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Additional Information about Sheraton Boston Hotel

  • Sheraton Boston
  • Sheraton Hotel Boston
  • Boston Sheraton
Address: 39 Dalton Street, Prudential Center, Boston, MA 02199
Price range (per night):* RM732 - 1,558

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Sheraton Boston Hotel
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