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15 Arlington Street, Boston, MA 02116 (Formerly Ritz-Carlton Boston) (Back Bay)
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Hotel amenities
Taj Boston
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73%
Ranked #46 of 77 hotels in Boston
Most recent review
4 of 5 stars Reviewed 15 June 2013
Dave B Maidenhead, United Kingdom
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645 reviews from our community

Traveller rating
    264
    205
    88
    63
    25
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Families
128
 
Couples
210
 
Solo
57
 
Business
151
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Maidenhead, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 15 June 2013 NEW

After a delayed flight from London Heathrow we arrived at The Taj later in the evening than we had hoped and just had time to unpack and have a bedtime drink in the bar. The staff on arrival were very helpful. The next morning we had what was called "continental" which varies from country to country so expect a big... More

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Mexico City, Mexico
1 review
5 of 5 stars Reviewed 15 June 2013 NEW

I was in Boston last year during Hurricane Sandy . In order to avoid the rain I ducked into the lobby of the Taj and was stricken by its coziness and elegance. I was staying in another hotel but I promised myself that the next time i returned to Boston , I would definitely stay at the Taj . I... More

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BostonTaj, Manager at Taj Boston, responded to this review
17 June 2013

Dear Andrea19688, Thank you for your lovely review regarding your recent stay with us at the Taj Boston! We are honored that you chose to stay with us for your 25th wedding anniversary, and we are delighted to hear that our staff, from Management, Administration, and Front Desk, all went above and beyond to contribute to make your stay memorable... More

Istanbul, Turkey
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 15 June 2013 NEW

Location is perfect. Walking distance of public transportation, restaurants, shops and the beautiful park. I also have to congratulate the wonderful treatment we had: After a long transatlantic trip, I had a very unpleasant experience at check-in with Amit Malhotra; very unfriendly, unwilling, unhelpful and a terrible attitude problem. Luckily I knew best and asked someone else for help. Sara... More

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BostonTaj, Manager at Taj Boston, responded to this review
17 June 2013

Dear HanaCDanon, Thank you very much for taking the time to review your stay at the Taj Boston. While we were delighted to hear that you enjoyed wonderful treatment from most of our Guest Services staff, we were extremely concerned and disappointed to learn that you did not receive this treatment from all of our staff. We sincerely apologize for... More

Belgium
Senior Contributor
40 reviews 40 reviews
24 hotel reviews
Reviews in 23 cities Reviews in 23 cities
72 helpful votes 72 helpful votes
3 of 5 stars Reviewed 14 June 2013 NEW

The hotel is in a great location. It must be amazing to have a room with a view of the park. Sadly, I wasn't that lucky. The room itself was spacious. The bed was comfortable, but the matress a little worn. I kept sliding to the edge of the bed. The plaid on the bed had holes in it. Flat-screen... More

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See 6 more reviews by Boeleke for Boston
Bangalore, India
Contributor
12 reviews 12 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 14 June 2013 NEW

Had an experience of staying here in June, 2013. Centrally located hotel with great ambiance... very helpful staff and friendly too. being located in Boston common, its one of the best area to live in Boston and TAJ has its name... Only thing i missed is a pool....

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Mankato, Minnesota
Contributor
13 reviews 13 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 12 June 2013 NEW

We stayed at the Taj in late April for a conference. The hotel was a little worn down and in need of some sprucing up, but it was clean and the service was excellent! We especially enjoyed the location across from the park and close to restaurants and shopping.

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See 4 more reviews by Mnmom2009 for Boston
BostonTaj, Manager at Taj Boston, responded to this review
13 June 2013

Dear Mnmom2009, Thank you for your recent review regarding your stay at the Taj Boston. We are pleased to hear that you enjoyed our wonderful staff and central location with easy access to the park, restaurants and shopping. We appreciate your feedback and hope to welcome you back to the Taj the next time your travels bring you to Boston!... More

surrey
Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 12 June 2013 NEW

An absolutely gorgeous property, perfectly situated to explore Boston. I stayed in a corner suite, and was lucky enough to have the time to experience the fire bulter service, which was pretty unforgettable. We dined in the restaurant for breakfast every morning, and the food was fantastic. You have to try the crab cake eggs benedict- perfect fuel for a... More

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BostonTaj, Manager at Taj Boston, responded to this review
13 June 2013

Dear hollybest, Thank you so much for your kind review regarding your stay with us at the Taj Boston! It sounds like you really took advantage of everything that our hotel has to offer, from our fire butler service, to breakfast in the Cafe every morning, to the spectacular views overlooking the Boston Common. We appreciate you taking the time... More

Tampa, Florida
Contributor
15 reviews 15 reviews
4 hotel reviews
Reviews in 11 cities Reviews in 11 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 11 June 2013 NEW via mobile

Although a little faded, there is still an elegance about the Taj Boston that makes it a comfortable alternative to the usual chain hotels. The service is far above par, making up for the dated furnishings and finishes. The Cafe provides a lovely atmosphere for people watching, and the location overlooking the park delightful. Don't count on the promised hotel... More

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Middleboro, Massachusetts
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 9 June 2013

Stayed for a quick overnight week-end getaway. Unbeknown to us, it is Gay Pride week-end in Boston with street closure for a parade which made navigation to the hotel impossible. We stopped at a parking lot several blocks away to stash the car as driving was turning into a major challenge. It was an easy walk to the hotel albeit... More

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BostonTaj, Manager at Taj Boston, responded to this review
10 June 2013

Dear Paula M., Thank you for taking the time to review your recent stay at the Taj Boston. We are pleased that you chose to stay with us for your quick weekend getaway, and that you were able to take advantage of our convenient location in close proximity to Kenmore Square, Fenway Park and Boylston/Newbury Streets. We take great pride... More

Gurgaon, India
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 8 June 2013

This was my second visit to The Taj Boston and I must say it just gets better. The erstwhile Ritz Carlton, the hotel retains a lot of its old charm and all of its fabulous service standards. The hotel is usually always busy but this time it was almost overflowing. We still got fabulous rooms and great service.

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Additional Information about Taj Boston

Also Known As:
Taj Boston Hotel Boston
Taj Boston Hotel
Taj Hotel Boston
Boston Taj Hotel
Address: 15 Arlington Street, Boston, MA 02116 (Formerly Ritz-Carlton Boston)
Phone Number:
Region: United States > Massachusetts > Boston > Back Bay
Amenities:
Bar/Lounge Business Centre Fitness Centre Pets Allowed Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#22 Romantic Hotels in Boston
#29 Luxury Hotels in Boston
#38 Business Hotels in Boston
#44 Family Hotels in Boston
Price range (per night): RM877 - 1,443
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
Taj Boston, the Crown Jewel of Boston Hotels, occupies the city's most prestigious address at Arlington and Newbury Streets. Renowned for its classic style and award-winning service, this 1927 landmark hotel overlooks the picturesque Public Garden with swan boat rides and the Boston Common's ice-skating at Frog Pond. Surrounded by art galleries, boutiques and restaurants, the hotel is ideally located near the Theatre District, historic sites, shopping at Copley Place and the Hynes Convention Center. ... more   less 
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