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Westin Gaslamp Quarter, San Diego

4.0 of 5
910 Broadway Circle, San Diego, CA 92101 (Formerly The Westin Horton Plaza San Diego)
Hotel amenities
Westin Gaslamp Quarter, San Diego
Ranked #54 of 246 hotels in San Diego
4.0 of 5 stars 336 Reviews
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336 reviews from our community

What travellers say about this hotel
  • Very nice(5)
  • Horton Plaza(5)
  • HOT WATER(4)
  • Gas lamp(3)
  • Right next(3)
  • Great location(3)
Traveller rating
    142
    121
    42
    19
    12
Only show reviews for Family (63) | Couples (81) | Business (112)
Date Rating
Los Angeles, California
1 review
4 of 5 stars Reviewed 28 May 2012 NEW

I stayed here a couple of weeks ago for a weekend with my family. When we arrived, the driveway wasn't completely open and extremely busy. The staff was excellent and made us feel at ease and pampered, especially the valet that took care of us, Edmund. Our room was fabulous and the kids loved the pool. The best location for... More

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Copenhagen, Denmark
Senior Contributor
42 reviews 42 reviews
Reviews in 14 cities Reviews in 14 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 28 May 2012 NEW

We stayd at Westin during a big reconstruction period. I must really advise to wait until this is over. A lot of noise, no serious restaurant available. Very high prices at the front desk breakfast bar. More

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See 10 more reviews by claus007 for San Diego
San Francisco, California
Contributor
17 reviews 17 reviews
Reviews in 12 cities Reviews in 12 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 26 May 2012 NEW

Here for a conference. Well-appointed hotel with helpful staff. However the thing that really grates is the concept of charging (like a wounded bull it has to be said) for in room wifi. If a small $60 motel in Susanville can provide this for free, I see no reason at all why this shouldn't be the case in a hotel... More

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Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 26 May 2012 NEW

My husband and I were just down from orange county to meet friends for the night, and we were treated so well we stayed the weekend! We were a little early for check-in and the room wasn't ready- no biggie at all- but they upgraded us to a suite and gave us a free round of drinks at the beautifully... More

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Qualicum Beach, Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 22 May 2012 NEW
1
person found this review helpful

We spent three nights from May 12 -14 celebrating our 40th anniversary. We were able to check in early, with an upgrade to the 16th floor, very accommodating staff, especially Raquel. Our corner room was spacious with large bright windows to enjoy the view. We were given a complimentary bottle of champagne with some delicious strawberries and chocolate and caramel... More

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westingaslampSD, Manager at Westin Gaslamp Quarter, San Diego, responded to this review
24 May 2012

Congratulations and Happy 40th Anniversary again! We are so happy you chose to share your special occasion with the Westin Gaslamp Quarter. Raquel is one of our long time, outstanding associates and I have shared your comments with her and her team. Thank you for personally recognizing her efforts, along with the concierge team. The new Pinzimini restaurant and bar... More

lexington ky
Senior Contributor
49 reviews 49 reviews
Reviews in 25 cities Reviews in 25 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 22 May 2012 NEW

Typical Westin Hotel. Comfortable beds. Renovation being done while there including painting and tile work around elevators and outside. Did like the renovated room. Good location in the Gaslamp area. Next to the Horton Plaza (outdoor mall). Many, many restaurants within walking distance. I wanted to stay an extra night after the conference but the room rate doubled. More

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See 9 more reviews by memparrot for San Diego
westingaslampSD, Manager at Westin Gaslamp Quarter, San Diego, responded to this review
24 May 2012

Thank you for providing Trip Advisor with your recent feedback from your stay at the Westin Gaslamp Quarter. I am glad you enjoyed the hotel and the location. We have been extremely busy and I sincerely apologize we were unable to accommodate the group rate after the conference ended due to our occupancy's. We look forward to welcoming you back... More

Toronto, Canada
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 21 May 2012

Great room, fridge and coffee-maker. But there is inadequate soundproofing. We spent ten nights with earplugs on. Very annoying. More

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westingaslampSD, Manager at Westin Gaslamp Quarter, San Diego, responded to this review
24 May 2012

Thank you for taking the time to review the Westin Gaslamp Quarter on Trip Advisor. I am disappointed to hear your experience was noisy. However, I am glad your overall impression warranted a 4 out of 5 ranking. Our newer, modern style guestrooms have a very simple but comfortable design and the refigerator was an upgrade we made during our... More

San Diego, California
1 review
5 of 5 stars Reviewed 20 May 2012

Martin and Danielle checked us in so fast. And they tried to give us a free dinner at the new Pinzimini. We couldn't take advantage of the dinner because we had too many in our party for their trial run dinner. But thanks. Sometimes check-in feels like I am buying a car. More

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1 review
3 of 5 stars Reviewed 20 May 2012

Our room smelled nasty. I thought it is a non-smoking hotel! The shower tile has mold. It is just an ugly bedroom. More

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westingaslampSD, Manager at Westin Gaslamp Quarter, San Diego, responded to this review
21 May 2012

Thank you for taking the time to share your feedback with Trip Advisor. I am disappointed to read you did not feel the value paid was worth the location, amenities, etc. I hope you were able to share you feedback with us before leaving to help us address the cleanliness issues you mention in this review. This is definitely not... More

Chicago, IL
Contributor
13 reviews 13 reviews
Reviews in 9 cities Reviews in 9 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 18 May 2012
1
person found this review helpful

We stayed one night at the end of April as a stop over prior to travels the next morning. Arrived late (11pm) from the airport (taxi fare $15 including tip). Yes some contruction but lobby is fantastic. Our room was already renovated and was huge and luxurious, very very nice. I cannot comment on anything else becuase we left by... More

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westingaslampSD, Manager at Westin Gaslamp Quarter, San Diego, responded to this review
21 May 2012

Thank you for recognizing the work we have done to the Westin Gaslamp Quarter. We are very excited about the $25 million renovation. We have completed almost all of the impactful renovation projects! We are now completing the final touches - washing and painting the building and resurfacing and painting the front drive. We opened our new space Friday, May... More

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Additional Information about Westin Gaslamp Quarter, San Diego

910 Broadway Circle, San Diego, CA 92101 (Formerly The Westin Horton Plaza San Diego)
Price range (per night):* RM355 - 994

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