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Courtyard by Marriott Rancho Bernardo

3.0 of 5
11611 Bernardo Plaza Court, San Diego, CA 92128
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Courtyard by Marriott Rancho Bernardo
Ranked #123 of 271 hotels in San Diego
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105 reviews from our community

    Trip type
Traveller rating
    37
    39
    18
    8
    3
Date Rating
Los Osos
Senior Contributor
43 reviews 43 reviews
5 hotel reviews
Reviews in 16 cities Reviews in 16 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 20 May 2013 NEW

We wanted a place convenient to San Diego and Escondido at a reasonable cost. This Marriott property just completed an upgrade and is located just off I-15 with a number of good choices for dining, walking and jogging close by. The facility is close to the Freeway but the room was very quiet and clean. The hostess Melissa at check... More

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See 2 more reviews by Gene H for San Diego
Powder Springs, GA
Top Contributor
91 reviews 91 reviews
14 hotel reviews
Reviews in 38 cities Reviews in 38 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 12 May 2013 via mobile

I was looking for a place to stay for the night near San Diego. I stopped here and was pleasantly surprised. My room was overlooking the pond and I could watch the ducks swimming. The grounds were nicer than most of the Marriott courtyards.

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Cut and Shoot, Texas
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 28 April 2013

We knew going in that the facility was under a redo. We received a discounted rate which made up for the slight annoyance. The front desk staff bent over backwards to make us feel at home. The young ladies at the desk were quite professional and charming. They gave us a great tip on a local eatery. Would consider staying... More

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Washington DC, District of Columbia
Top Contributor
119 reviews 119 reviews
46 hotel reviews
Reviews in 45 cities Reviews in 45 cities
71 helpful votes 71 helpful votes
1 of 5 stars Reviewed 22 April 2013

Other than the major construction going on in the front of the hotel - this is just not a very good Marriott property. Can not recommend to fellow Marriot members and don't recommend for fellow travellers. Breakfast in the lounge was sad and the attendants very unfriendly. Room is small and tired and not well kept. Can't recommend any one... More

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See 2 more reviews by NYSAILORGAL for San Diego
CYRBGM, General Manager at Courtyard by Marriott Rancho Bernardo, responded to this review
23 April 2013

Dear Guest, We take all feedback seriously and regret that we did not meet your expectations. I would welcome hearing from you to discuss the specific issues you experienced! I can be reached at 858-613-2000. Sincerely, Kathleen Maola General Manager More

Bridgeport, Connecticut
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 7 April 2013 via mobile

We were required to book this hotel by the extortionists who make the determination that all who attend tournaments MUST book through their travel agency. After learning that construction would be occurring, a good part of the group canceled and made arrangements to stay at a Hilton. During the mass cancelations, my reservation was canceled, too. When I called to... More

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See 2 more reviews by SoccerTournaments for San Diego
CYRBGM, General Manager at Courtyard by Marriott Rancho Bernardo, responded to this review
10 April 2013

Dear Guest, Thank you for taking time to write a review. We appreciate your feedback, both positive and negative. It was especially nice to read that you thought our staff was doing a great job! Our mattresses are Courtyard brand standard. I apologize that it was uncomfortable for you! I would appreciate you reaching out to me if possible kmaola@dimdev.com... More

Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 of 5 stars Reviewed 20 February 2013

Neede a place close to HP site. Few minutes away. Rooms are large and well isolated from noise. Free wifi is nice and fast. Hotel will be undergoing renovation so should be even nicer once they finish

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Maharashtra
Top Contributor
50 reviews 50 reviews
33 hotel reviews
Reviews in 17 cities Reviews in 17 cities
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 17 February 2013

I stayed here for 6 nights on business accompanying my customers. The hotel appears like a mini-resort from the outside with a 3-storey broad property and a front facing parking space and foot-ways. The room was spacious and functional. Internet was free and available on both cable and wireless. I had mixed experience with the front-desk. While the check-in/out was... More

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See 4 more reviews by BizTraveler2000 for San Diego
CYRBGM, General Manager at Courtyard by Marriott Rancho Bernardo, responded to this review
21 February 2013

Dear Guest, Thank you for taking the time to review our property! I am glad to hear that overall your stay was a positive one. I do apologize for the issue you had regarding the airport transportation. The situation has been reviewed with our staff to correct such things from happening again in the future. I also understand that the... More

1 review
2 of 5 stars Reviewed 30 January 2013 via mobile

Hotel is pretty, people are friendly, food is good. That's being said wouldn't come back due to lack of basics. These are things I can't get over just dumb design and engineering mistakes. One you can't watch tv from bed may sound silly but when I get off work I want to just lay in bed and zone out they... More

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CYRBGM, General Manager at Courtyard by Marriott Rancho Bernardo, responded to this review
31 January 2013

Dear Dougster2204, If you are still here at the property please let me know because we can easily address the height of the shower head for you by installing a shower arm that will raise the height several inches. I apologize for the issue with the hot water. I have not heard any other guest complaints regarding this so it... More

Kailua, Hawaii
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 15 January 2013 via mobile

I had to find a place near my Dad because of an emergency. The telephone service was poor, but once I arrived, I was happy with almost everything. Good price, nice room, quiet, friendly front desk, and nice breakfast bar with fast service. I also used their fitness room. It was small but nice--treadmills and bike with individual tv's, weights,... More

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Rockville, Maryland
Top Contributor
80 reviews 80 reviews
77 hotel reviews
Reviews in 45 cities Reviews in 45 cities
324 helpful votes 324 helpful votes
4 of 5 stars Reviewed 15 January 2013

The hotel is right up against the I-15 -- a little noisy. Yet once off the freeway, there are no signs directing cars to the hotel's driveway. No matter. I spend 11 days here. I showed up late at night and wound up with a handicapped-assessible room -- which, after I had unpacked, I refused to move out of. No... More

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See 7 more reviews by Forest20851 for San Diego
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Additional Information about Courtyard by Marriott Rancho Bernardo

Also Known As:
Courtyard By Marriott Rancho Bernardo Hotel San Diego
Courtyard By Marriott Rancho Bernardo Hotel
Courtyard San Diego
Courtyard Rancho Bernardo
San Diego Courtyard
San Diego Marriott
Address: 11611 Bernardo Plaza Court, San Diego, CA 92128
Phone Number:
Region: United States > California > San Diego
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#89 Business Hotels in San Diego
Price range (per night): RM298 - 677
Hotel Class:3 star (3*)
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