Clean hotel, decent rooms, small bathrooms; Very easy access to freeway and walk to Old Town; Parking garage underneath is tight, especially for larger vehicles to drive around; Need more help at the front desk as usually one or two people were trying to do everything from checking in to making reservations on the phone; Still needs touching up here...
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Our family spent five days at the Fairfield Inn & Suites San Diego Old Town. The hotel was very clean and within walking distance to Old Town. The hotel staff was excellent. Very helpful from the time you check in until your departure. The shuttle service was available to all our destinations, so there was no need to rent a...
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When my first choice airport hotel was sold out, I was forced to activate Plan B. Deterred by traveler reviews – not to mention the $150 rate + parking– I steered clear of the Courtyard Old Town. I settled on the Fairfield Inn Old town which was $40 cheaper. The hotel is conveniently located blocks from I-5 but far enough...
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My family and I spent a weekend at the Fairfield Inn & Suites in Old Town San Diego. It was a very nice, clean hotel. We loved how convenient it was to the freeway and an easy walk to the local Old Town area & restaurants. My son loved the pool & hot tub on the property! The pools were...
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CarolineL29,
Thank you for staying with us! We are excited to hear that you had an enjoyable stay!
We appreciate your business and hope to see you back in San Diego soon!
Amber
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I stayed in this hotel for one night in April for a quick trip to San Diego. Decided to use my free night certificate from Marriott.
Checking In: After a overnight flight from Honolulu, I got to the hotel at about 9:00 a.m. on a Friday morning. When I told the front desk person I wanted to check in, he...
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Gsuzuki,
Thank you for staying with us! Even though our check in isn’t until 4pm, we try to accommodate our early check ins as much as possible, we are happy to hear we were able to get you into you room early after such a long flight!
Please come and stay with us again soon!
Amber
Director of Sales
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The grounds of the hotel were very attractive. Our room was clean and convenient. We enjoyed being able to open the doors to our courtyard balcony for fresh air. The pool and hot tub area were enjoyable. The staff at this hotel was very helpful. One of the managers, Joseph W., was great as he helped rescue our vacation from...
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JCole7,
Thank you so much for your kind comments, we will be sure to share your comments with the supervisors of Joseph the driver and Joseph at the front desk and ensure they are recognized for their service. We are glad that you enjoyed your stay at our hotel and were able to enjoy some of San Diego’s most famed...
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Great location inside Old Town. If you are looking for a hotel that is not full service, just a clean, updated, compfortable place to stay, this is it. Walking distance to most restaurants. Try El Agave accross the street, real Mexican Food, not Americanized. I also recommend you ask for a room that over looks the courtyard, otherwise you'll have...
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RJMGreenwich,
Thank you so much for staying with us! We are glad you were able to enjoy our quaint Old Town Hotel!
We look forward to seeing you again soon!
Amber
Director of Sales!
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We arrived late on the first night of our trip and were quickly checked in and sent to our rooms but the key cards didn't work. This was an ongoing issue the entire stay. Sometimes the keys would allow us onto the property, sometimes they wouldn't but almost never did the keys allow us to enter our room.
After two...
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PassTravelF00l,
Thank you so much for your review. We appologize that you had so many issues with your key, our new key system is supposed to be top of the line allowing for fewer issues. If you could please message us with your room number, we will have engineering look at the lock and determine if it needs to be...
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It is in old town and across the street is a nice resturant. The staff at check in were not helpful at all, they were rude, didn't even give us directions to where our room was and thought it funny that we took the elevators up to the building not connected to our room. The room itself had been renovated....
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Pickyreno,
Thank you so much for the feedback from your recent stay at our Fairfield Inn. We apologize that you did not receive the service we expect from our associates, we will share this information with them and review our service standards. As for the doors being locked to the hall ways, it is for the safety of our guests...
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Great location in Old Town. This hotel is entirely refurbished in 2012, under new ownership. Everything comfortable, clean. Refrigerations and microwaves in room. The staff at this hotel is very friendly and accommodating. FREE INTERNET, YAY! Breakfast is free but basic: waffles, microwave egg mcmuffins, toast, bagels, industrial muffins, fruit, cold cereal, instant oatmeal, coffee and juices. Nice pool area,...
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Roeslers,
Thank you so much for your review! We are thrilled that you were able to enjoy a few of the hidden treasures that Old Town has to offer. We are very proud of our upgraded help and are glad you were able to experience all we have to offer. We hope you return to our hotel soon!
Thank you...
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283 Reviews
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