The property is starting to show it's age, carpets are not very clean, musty smell hits you once you enter the room, linens and towels are relatively clean. No microwave and refrigerator in the room, that's not what you usually expect from a decent Comfort/Quality Inn, there's a coffee maker though. When other guests in the adjacent rooms use their...
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Dear Average motel with $8 parking fee,
We appreciate you taking the time to describe and detail aspects of your stay at our hotel. Your review has been shared with our staff and we will do all we can to improve upon what you mention. I apologize that you found the rooms to be “not very clean” and there was...
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To begin with, this isn't even a hotel! It's a motel. All the rooms open directly on the parking lot, except the second floor which opens onto the landing just above the parking lot. And you have to pay to use the parking lot! I've never heard of such a thing at a motel.
They tried to tell me that...
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Dear Go somewhere else,
Thank you for taking the time to write a detailed review of your stay at our hotel. I sincerely apologize that you found many aspects of our location to not work well for you. While we often get good compliments about great value in person and online, sometimes we miss the mark and we don’t meet...
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I booked this hotel in San Diego as part of a flight/hotel/car combo on a booking site. The price was good....so I chose the site due to it's great location. This is the first motel that I have EVER stayed at that I had to pay on their lot. 8.00 per night. It wasn't a separate, secure lot....it was a...
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Dear Just an average property,
We are pleased to hear aspects of your stay were enjoyable for you. However, we aim to have all aspects of each guest stay be above their expectations. I sincerely apologize that we did not meet that mark for you. If there is anything that we can do to improve upon further that you would...
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If you need a place to stay and you want a pool and breakfast and that is it then this is the place for you. I got my room for 40$ from priceline and I stayed for 5 nights so that was pretty cheap. Bad side there is no refridge or microwave at all. There is an 8 dollar a...
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Dear "This hotel was just OK,”
Please accept my sincere apologies for the items reported in your Review.
Yes, we do have a parking fee that is commensurate with the area and local hotels. The charge also provides night security, which we are one of the few hotels with a night patrol.
I am pleased to hear that you enjoyed...
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If you want a place to store your luggage and have a bed then this place will do the trick. No frills with this place. I did find it weird that there are two comfort inns on either side of the highway, but i had a GPS so it didnt take me to the wrong one, i can see how...
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Hello Lee746,
We hope you enjoyed traveling as a couple and thoroughly felt well-accommodated at our hotel. Your review is greatly appreciated. Should you return to San Diego, we hope you will stay with us again!
Kind regards,
Andrew Wojcik
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Located near Sea World & Old Town, this property is kept well maintained both inside & out. For the prices charged here, you would be hard pressed to get anything better. The rooms are well appointed, lacking only an in-room refrigerator. The beds are extra comfortable and the shower massage worked great. Centrally located for our goings in all directions,...
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Dear Ron P,
We are pleased to hear you found our hotel to present you with great value while staying at a wonderful location in San Diego. Thank you for considering us a “gem” and we hope you were able to have a lot of fun while in the local area. While our standard rooms do not have refrigerators, our...
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This hotel isn't fancy, but it is immaculate and is well-maintained. The staff from front office to housekeeping to food service are pleasant, helpful, and caring. I'm typically an RV'er, but when visiting San Diego, this hotel is where we choose to stay. When I was injured at Sea World while there on my first stay and had to extend...
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Dear ellen32707,
Thank you for your kind review and we sincerely appreciate you taking the time to detail your stay with us. We are happy to hear you enjoyed the location near to many of San Diego’s great attractions. It is nice to hear you also enjoyed the breakfast. We hope to have you back soon!
Kind regards,
Andrew Wojcik
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Recent reviews of this property are hardly favorable. My experience was better: my room was clean, equipment worked (although it took me 15 minutes to get the TV channel I wanted because no matter what I hit on the remote, it kept advertising pay per view movies), and I had no real problems. It seemed noisier than average, and parking...
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Dear Hillretiree,
We sincerely appreciate you taking the time to write a thorough review of your stay at our hotel. Our staff will look into improving the details you mentioned (such as breakfast and TV channels). We are glad you enjoyed the location and we hope you will return should you need accommodations in San Diego.
Kind regards,
Andrew Wojcik
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I read reviews online and booked the hotel but there was nothing great the rooms that we got was smelly in the beginning. The rooms are not sound proof so anything that happened outside or in the next room could be heard. Couples be carefully!!. The internet was not working so I had to hook up with the hotel that...
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Dear Ravi S,
I am sorry to hear that aspects of your stay did not meet your level of satisfaction. Your review has been shared with our staff and we will take the appropriate means to improve. We appreciate your review and encourage all guests to detail their stay. We also encourage guests to let us know if anything should...
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When we travel, we typically look for Comfort Suites. In general, they are top notch for the price. We have stayed at this particular hotel numerous times with no issues. Unfortunately, not this visit. We had reserved and pre-paid our 2 night reservation. We arrived at approx. 6pm on Friday night, were advised the hotel was full and were placed...
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Dear Traveler,
Thank you for staying recently at our hotel and taking the time to write a review. We sincerely apologize about the areas that were not suitable and are sorry that you will consider staying elsewhere. Your review has been shared with our staff and we will look into fixing the problematic areas you encountered. We encourage all guests...
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