We booked the hotel through hotwire (and too were disappointed about the parking fee, but it's not the hotel's fault...). After reading the reviews we weren't sure if we should keep this reservation but we decided to go for it - and I'm so glad we did!
* The location is excellent, it's a 15 minute ride to the zoo...
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We are so glad you decided to stay with us and were able to discover our clean property, friendly staff, and convenient location. As you observed, we are family-friendly and have amenities children love such as their own part of the room with bunk beds. Parents like the in-room refrigerator and microwave to make snacks for the kids, not to...
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The location is good, tucked in a quiet area southeast of the 8 and 163 freeways. I asked for two queens instead of the king suite reserved through Hotwire, and for some reason we were given a handicapped room, which was actually a bit cramped (you might expect it to be more spacious) - the furniture was too big for...
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Overall, it appears you enjoyed your recent stay with us aside from you not receiving the room you requested. Even though we make every attempt to provide guests with their requested room types, on occasion we are not able to in every case due to guests unexpectedly staying over or leaving later than expected. Most hotels in this area have...
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I recently stayed here with my husband and 2 year old son. the room was roomy and very clean. There are so many restaurants around there that we didnt have to travel far for dinner. the pool is clean and wasnt crowded at all. we will be going back again!
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Thank you so much for your kind comments regarding your recent stay with us at the property. We offer a variety of different types of suites ideal for every family. Our housekeeping staff takes pride in the details of our rooms to make sure that they are very clean and ready for our guests. I am pleased that you had...
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The best part of this hotel are the comfy beds. Aside from that the lace is terrible and if you have any other options do not stay here. Absolutely shocking - i made a phone call from the room as soon as i checked in, at 7 pm. At 12:30 am i got a call in my room from guest...
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I can imagine it is no fun at all having to travel with a painful back condition. We are sorry you were not completely satisfied during your recent stay with us. We normally verify credit cards upon check-in, and while I cannot find why this was not done in your case, the night agent must have found that your card...
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We chose this location because we had stayed here in the past with family and it is close to other family that live there locally. It seems to be going downhill.
Good location, close to the mall and other necessities, and yes - affordable. BUT
-Rooms are small
-noisy
-maids knock on your doors between 8:30-9:30 to do your rooms...
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Thank you for your comments about your stay. I read your review and I am sorry your stay with us was not what you expected. Our staff is trained to pay attention to details, but we obviously fell short in some areas during your stay. Please be assured we established further controls to address your areas of concern. Most guests...
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On our way home from vacation our bank notified us that someone had fraudulently tried to use my card. The only place I used the card all week was at this hotel. Upon further discovery they charged my card 150.00 for "incidentals" when I had a prepaid room. It is not a likely that the fraudulent charge and unauthorized charge...
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Thank you for your comments. I am sorry you thought we charged your card again during your stay. Depending on the brand of credit card the bank sometimes instructs merchants to place a credit authorization on a card that simply allows for payment for any charges that exceed normal daily charges. An authorization is not a charge and is just...
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We stayed at this Mission Valley Comfort Suites for 2 nights to take our son to the Zoo and Sea World. We had a kids suite for $99 a night. We looked at probably 15 hotels in this area before deciding to try this one. We tried it because it had a pool/jacuzzi, free breakfast and a bunk bed that...
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Spent the first three nights of a family trip here, using it as a base to see Legoland and Seaworld. The hotel itself is fine (we had a room with a bedroom separated by a sliding door for the children, complete with bunk beds), has a good outdoor pool and spa, and a decent free hot breakfast. All in all...
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I am very pleased you enjoyed your stay with us and you were able to enjoy our pool and spa, as well as SeaWorld and LEGOLAND. Sorry you had hard time finding our hotel; our frequent guests like to remember that we are on the same exit as the Mission Valley Mall. Thank you for taking the time to share...
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The room we stayed in was great. It had one king bed and a set of bunk beds for our teen-age sons. Each bedroom had its own flat screen tv. The room was updated and well kept. We stayed 3 nights and the room was very well taken care of. I thought the room rate was reasonable. They also served...
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The Comfort Suites Mission San Diego was clean and the property was pleasant.
1. The pool area never got cleaned, towels and trash laid around all weekend.
2. The hot tub was broke. Never saw anyone attempting to fix it.
3. We asked for extra towels, the House Keeping staff knocked once then just walked right in.
I thought this...
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