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Comfort Suites Mission Valley

2.5 of 5
631 Camino Del Rio South, San Diego, CA 92108
Hotel amenities
Comfort Suites Mission Valley
Ranked #181 of 246 hotels in San Diego
3.0 of 5 stars 137 Reviews
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137 reviews from our community

What travellers say about this hotel
  • Sea World(6)
  • Kids suite(3)
  • Free breakfast(3)
Traveller rating
    15
    33
    25
    33
    31
Only show reviews for Family (65) | Couples (19) | Business (11)
Date Rating
Hoboken, New Jersey
1 review
4 of 5 stars Reviewed 7 May 2012

We booked the hotel through hotwire (and too were disappointed about the parking fee, but it's not the hotel's fault...). After reading the reviews we weren't sure if we should keep this reservation but we decided to go for it - and I'm so glad we did! * The location is excellent, it's a 15 minute ride to the zoo... More

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Elizabeth Ming, General Manager at Comfort Suites Mission Valley, responded to this review
21 May 2012

We are so glad you decided to stay with us and were able to discover our clean property, friendly staff, and convenient location. As you observed, we are family-friendly and have amenities children love such as their own part of the room with bunk beds. Parents like the in-room refrigerator and microwave to make snacks for the kids, not to... More

San Diego, California
Contributor
14 reviews 14 reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 23 April 2012
1
person found this review helpful

The location is good, tucked in a quiet area southeast of the 8 and 163 freeways. I asked for two queens instead of the king suite reserved through Hotwire, and for some reason we were given a handicapped room, which was actually a bit cramped (you might expect it to be more spacious) - the furniture was too big for... More

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See 4 more reviews by dcilliers for San Diego
Elizabeth Ming, General Manager at Comfort Suites Mission Valley, responded to this review
21 May 2012

Overall, it appears you enjoyed your recent stay with us aside from you not receiving the room you requested. Even though we make every attempt to provide guests with their requested room types, on occasion we are not able to in every case due to guests unexpectedly staying over or leaving later than expected. Most hotels in this area have... More

Downey, California
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 19 April 2012
2
people found this review helpful

I recently stayed here with my husband and 2 year old son. the room was roomy and very clean. There are so many restaurants around there that we didnt have to travel far for dinner. the pool is clean and wasnt crowded at all. we will be going back again! More

Was this review helpful? Yes
Elizabeth Ming, General Manager at Comfort Suites Mission Valley, responded to this review
23 April 2012

Thank you so much for your kind comments regarding your recent stay with us at the property. We offer a variety of different types of suites ideal for every family. Our housekeeping staff takes pride in the details of our rooms to make sure that they are very clean and ready for our guests. I am pleased that you had... More

Malaga, Spain
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 6 April 2012
1
person found this review helpful

The best part of this hotel are the comfy beds. Aside from that the lace is terrible and if you have any other options do not stay here. Absolutely shocking - i made a phone call from the room as soon as i checked in, at 7 pm. At 12:30 am i got a call in my room from guest... More

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Elizabeth Ming, General Manager at Comfort Suites Mission Valley, responded to this review
21 May 2012

I can imagine it is no fun at all having to travel with a painful back condition. We are sorry you were not completely satisfied during your recent stay with us. We normally verify credit cards upon check-in, and while I cannot find why this was not done in your case, the night agent must have found that your card... More

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Phoenix, Arizona
Senior Reviewer
9 reviews 9 reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 27 March 2012
2
people found this review helpful

We chose this location because we had stayed here in the past with family and it is close to other family that live there locally. It seems to be going downhill. Good location, close to the mall and other necessities, and yes - affordable. BUT -Rooms are small -noisy -maids knock on your doors between 8:30-9:30 to do your rooms... More

Was this review helpful? Yes
See 2 more reviews by TravelfamAZ for San Diego
Elizabeth Ming, General Manager at Comfort Suites Mission Valley, responded to this review
28 April 2012

Thank you for your comments about your stay. I read your review and I am sorry your stay with us was not what you expected. Our staff is trained to pay attention to details, but we obviously fell short in some areas during your stay. Please be assured we established further controls to address your areas of concern. Most guests... More

Utah
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 19 March 2012
2
people found this review helpful

On our way home from vacation our bank notified us that someone had fraudulently tried to use my card. The only place I used the card all week was at this hotel. Upon further discovery they charged my card 150.00 for "incidentals" when I had a prepaid room. It is not a likely that the fraudulent charge and unauthorized charge... More

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Elizabeth Ming, General Manager at Comfort Suites Mission Valley, responded to this review
28 April 2012

Thank you for your comments. I am sorry you thought we charged your card again during your stay. Depending on the brand of credit card the bank sometimes instructs merchants to place a credit authorization on a card that simply allows for payment for any charges that exceed normal daily charges. An authorization is not a charge and is just... More

southern california
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 7 March 2012
5
people found this review helpful

We stayed at this Mission Valley Comfort Suites for 2 nights to take our son to the Zoo and Sea World. We had a kids suite for $99 a night. We looked at probably 15 hotels in this area before deciding to try this one. We tried it because it had a pool/jacuzzi, free breakfast and a bunk bed that... More

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Adelaide, Australia
Contributor
15 reviews 15 reviews
Reviews in 9 cities Reviews in 9 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 6 March 2012
1
person found this review helpful

Spent the first three nights of a family trip here, using it as a base to see Legoland and Seaworld. The hotel itself is fine (we had a room with a bedroom separated by a sliding door for the children, complete with bunk beds), has a good outdoor pool and spa, and a decent free hot breakfast. All in all... More

Was this review helpful? Yes
Elizabeth Ming, General Manager at Comfort Suites Mission Valley, responded to this review
28 April 2012

I am very pleased you enjoyed your stay with us and you were able to enjoy our pool and spa, as well as SeaWorld and LEGOLAND. Sorry you had hard time finding our hotel; our frequent guests like to remember that we are on the same exit as the Mission Valley Mall. Thank you for taking the time to share... More

Nebraska
Contributor
11 reviews 11 reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 22 February 2012

The room we stayed in was great. It had one king bed and a set of bunk beds for our teen-age sons. Each bedroom had its own flat screen tv. The room was updated and well kept. We stayed 3 nights and the room was very well taken care of. I thought the room rate was reasonable. They also served... More

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Peoria, Arizona
Senior Contributor
22 reviews 22 reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 20 February 2012
1
person found this review helpful

The Comfort Suites Mission San Diego was clean and the property was pleasant. 1. The pool area never got cleaned, towels and trash laid around all weekend. 2. The hot tub was broke. Never saw anyone attempting to fix it. 3. We asked for extra towels, the House Keeping staff knocked once then just walked right in. I thought this... More

Was this review helpful? Yes
See 6 more reviews by zonie0531 for San Diego

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Additional Information about Comfort Suites Mission Valley

  • Mission Valley Comfort Suites
  • Comfort Suites San Diego
  • San Diego Comfort Suites
Address: 631 Camino Del Rio South, San Diego, CA 92108
Price range (per night):* RM329 - 465

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