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All 270 San Diego hotels

Four Points by Sheraton San Diego Downtown

3.0 of 5
1617 First Avenue, San Diego, CA 92101
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Ranked #142 of 270 hotels in San Diego
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85 reviews from our community

    Trip type
Traveller rating
    18
    33
    22
    9
    3
Date Rating
LA
2 reviews
3 of 5 stars Reviewed 30 May 2013

Pro: +The front desk staff was very nice, and they also were very flexible when we wanted to change rooms due to the bathrooms being ill-designed. + The rooms were clean and the air conditioning worked fine Con: - The bathroom doors in every room, except the 16th floor, are sliding doors. The real issue I had was that the... More

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Tim E, General Manager at Four Points by Sheraton San Diego Downtown, responded to this review
3 June 2013

Thank you for staying with us and taking the time to comment on our hotel. We are happy to hear we were able to provide you with a clean room and accommodating staff service. I have reviewed the issues you stated in your room with the proper departments and have been looking into solutions. We are in the process of... More

London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 of 5 stars Reviewed 29 May 2013

this was a good hotel, a bit outdated in terms of style had the basics of everything, free wifi. location was a bit odd it was like being on a roundabout not much around, however if you had a car then it was fine near freeway entrance. it is a business hotel it doesn't have a great swimming pool it... More

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Tim E, General Manager at Four Points by Sheraton San Diego Downtown, responded to this review
3 June 2013

Thank you for sharing your feedback with us, regarding your stay at the Four Points San Diego Downtown. We sincerely apologize for the issue you experienced with the parking, and for the inconvenience this caused you. We are happy to hear we were able to resolve the issue and hope you will allow us the opportunity to earn back your... More

NASHVILLE
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 13 May 2013

This was a perfectly good hotel but not as chic as some Starwood hotels I've stayed in. I have stayed at Starwood hotels that blew this one away. That being said, I can't remember what the price difference was but I'm guessing plenty. The bed is comfortable and the room is clean. There's a convenient place to get breakfast &... More

Was this review helpful? Yes 2
Tim E, General Manager at Four Points by Sheraton San Diego Downtown, responded to this review
24 May 2013

Thank you for your review and comments regarding your stay with us. We are happy to hear we were able to provide you with convenient food options at our First Avenue Grill, along with a clean comfortable room. I am sorry to hear about the issues you experienced during your stay. Feedback such as yours allows us to continue to... More

Cody, wy
Contributor
16 reviews 16 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 8 May 2013

The reservation process was satisfactory. Parking at this hotel is a bit of an issue. Of course it is located downtown and that means parking in a central garage and then walking a bit to work your way to your room. This hotel is built in the shape of a cylindrical tower. Therefore rooms are shaped in wedges and were... More

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Tim E, General Manager at Four Points by Sheraton San Diego Downtown, responded to this review
24 May 2013

Thank you for taking the time to review our hotel and for your feedback. We are sorry to hear that your stay did not meet the high standards of service we strive to provide our guests with every stay. As you stated, we are located in downtown San Diego, a central location for many attractions, restaurants and more. I am... More

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Srinagar, India
Senior Contributor
34 reviews 34 reviews
32 hotel reviews
Reviews in 25 cities Reviews in 25 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 30 April 2013

It is a shame that good hotels don't get as many reviews as the bad ones do so it is important to highlight the hotels that actually do a good job. This place is one of those. as an SPG gold member I always have high expectations from the Starwood brand and they almost always meet my expectations which is... More

Was this review helpful? Yes 1
Tim E, General Manager at Four Points by Sheraton San Diego Downtown, responded to this review
8 May 2013

Thank you for sharing your experience and glowing review of our hotel and staff. We always strive to exceed our guest’s expectations and are delighted to hear we accomplished that goal and met your expectations. We hope we have the pleasure of welcoming you back soon and thank you for your continued support of the Starwood brand. Tim Earp, General... More

Brooklyn, New York
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 27 April 2013

This is a little biased because we usually stay at luxury hotels but my father booked this room for us as a gift. We checked in with low expectations, but were pleasantly surprised to find our room on the 15th floor had a lovely, comfortable bed. The luxury ended there, but frankly the bed is the most important part isn't... More

Was this review helpful? Yes 1
Tim E, General Manager at Four Points by Sheraton San Diego Downtown, responded to this review
8 May 2013

Thank you for your comments regarding your stay with us. It is with feedback like yours that we are able to constantly improve service to all our guests. We sincerely apologize for the issues you experienced during your stay. These issues have been corrected by the proper departments and we hope you will allow us an opportunity to welcome you... More

Brisbane, Australia
2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 26 April 2013

This was a very nice hotel with very courteous front desk close to downtown San Diego. A good 1 minute walk to the gas lamp quarter. Rooms were very well appointed, comfortable and a high standard of housekeeping was evident. Carpark is secure and floors alternate with vending machine and ice machine. The gym is small and great for an... More

Was this review helpful? Yes 3
Corona, California
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 17 April 2013

Hotel is in a great location if you like to be just close enough, yet away from all the action. One of the staff there Amanda, was exceptionally courteous and helpful. The hotel would have gotten an excellent, but I had an issue at check-in. Even so I called the general manager Tim and I was very impressed with how... More

Was this review helpful? Yes
Tim E, General Manager at Four Points by Sheraton San Diego Downtown, responded to this review
24 April 2013

Thank you for taking the time to review our hotel, as feedback like yours allows us to constantly improve our service. I have shared your feedback with the staff, and am glad to hear I was able to assist you with the issue you encountered at check-in. We hope to see you again soon and have the opportunity to exceed... More

1 review
4 of 5 stars Reviewed 16 April 2013 via mobile

We really enjoyed our stay here. The location is good. It's very close to the airport and all tourist attractions while being in downtown. Rooms are well managed and clean. The staff is very friendly. The rooms are nice (a little small for 2 adults and 2 kids) but excellent value. San Diego is a fun city. We really enjoyed... More

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moreno valley
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 12 April 2013

The location is okay, staff was friendly except for the woman who checked us out. Bed was comfortable, room was clean.The view from the 9th floor was okay. I had no problems with my stay. Parking is $14 a night.

Was this review helpful? Yes 1
 
 
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Additional Information about Four Points by Sheraton San Diego Downtown

Also Known As:
Holiday Inn San Diego-Downtown Hotel San Diego
Holiday Inn San Diego-Downtown Hotel
Holiday Inn San Diego
San Diego Holiday Inn
Address: 1617 First Avenue, San Diego, CA 92101
Phone Number:
Region: United States > California > San Diego
Amenities:
Business Centre Fitness Centre Free High-Speed Internet Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #142 of 270 hotels in San Diego
Price range (per night): RM391 - 939
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
The recently-renovated Four Points by Sheraton San Diego Downtown is located minutes away from Little Italy, the Gaslamp Quarter, and Seaport Village. We also offer a free shuttle to/from the airport ... more   less 
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