I rarely review hotels online, mostly because I think everyone's preferences and experiences are so different. But I feel compelled to give this hotel a great review, because it really was an excellent stay, and I feel others should know about it. First of all, every single staff member we interacted with was kind and provided great customer service. Second,... More

The breakfast served here was from 6-9:30am. I woke at 7 and I was hungry soon after I woke up but I had no desire to eat the complimentary breakifast because I "assumed" that it would be a cold breakfast of doughnuts and ceareal self serve. But by 9:15 my hunger drove me to get something...anything. To my surprise there... More

My husband and I decided at the last minute to drive from LA to San Diego a day earlier than planned. We already had a room booked at this Holiday Inn so we just went online and added a night. Robert was very accommodating when we got to the hotel to check in. Our reservation wasn't showing in the computer... More

From the moment we walk in to the moment we left every single employee was friendly and helpful. Elisa, in the breakfast room, was the amazing! She remembered us every morning, sat and talked with us, and even wished me a happy Mother's Day a week early! She was very sweet. Housekeeping ladies were so nice and helpful and Richard... More

Customer service is a key part of creating a great guest experience! At check in we were greeted by two very nice young men name Juan, who's memorable slogan of " If you Juan some one to talk too, feel free to call the front desk" ! lol They were very friendly and accommodating as to the changes with our... More

We have stayed here before and really enjoyed our stay. The staff here is the best and so friendly and helpful. All three Juan's are wonderful and helpful. The rooms are clean and very nice. The Facility itself in nice and clean. There is plenty of parking. Even though you are close to the street you really don't hear the... More

Awesome prices, awesome staff. Extremely friendly. Greet you as you walk by. We booked this last minute and arrived early but were not denied early check. Rooms were clean. Free breakfast! If you're ever in the area his is the place to stay. They don't disappoint.

First and for most i do agree the rooms are small, but when I stay here i feel welcomed with open arms!! I felt like a real guest that was just as important as the guest that are some kind of Club members. I was greeted with beautiful smiles, surrounded by happy people (the people who worked there) which made... More

This room was barely large enough for 2 people. Also very confusing layout. There are no Restaurants that we could find that you could walk to other than the 7 eleven, Sushi place and a Mexican takeout next door. The room was also missing the blackout curtains and the room was so small that anyone looking in from the outside... More