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Quality Inn San Diego I-5 Naval Base

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Traveller (22)
Room & Suite (28)
Dining (9)

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About

#11 of 35 motels in San Diego
Location
Cleanliness
Service
Value
The Quality Inn® San Diego I-5 Naval Base hotel lets you relax and focus on the people and experiences only San Diego can offer. While on vacation, we're a short drive or trolley ride to the historic Gaslamp Quarter, as well as the San Diego Zoo, Sea World and beautiful San Diego Beaches. San Diego is also home to Pacific Fleet, and the world's largest Navy Base. We're located right outside Naval Base San Diego with close proximity to restaurants, dining and night life via the San Diego Trolley. Walking distance to 8th Street Blue Line Trolley Stop Training Support Center San Diego 1 mile Naval Base San Diego 1 mile San Diego Shipyard 1 mile Coronado Island 5.9 miles We’re also near the Marine Corps Recruit Depot San Diego (8 miles), Liberty Station (9 miles), National City (2 miles) and the San Diego Convention Center (5.6 miles). Our hotel adds value to your visit to San Diego by offering: Free hot, fresh and healthy breakfast Free WiFi Exercise room Business center Free parking
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Golf course
Tennis court
Airport transportation
Massage
Parking
Wifi
Breakfast available
Breakfast in the room
Car hire
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Soundproof rooms
Air conditioning
Housekeeping
Safe
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
2.0 of 5 stars
Languages Spoken
English, Spanish
Hotel links
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Location

3878 Dalbergia Ct, San Diego, CA 92113-3809
Quality Inn San Diego I-5 Naval Base
119Reviews3Q+A17Room tips
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Max wrote a review Jun 2021
Los Angeles, California357 contributions80 helpful votes
We came for memorial day weekend and our usual hotel was all booked. We downloaded the Choice Hotels app and had our status matched. We selected this because it was it looked decent. It is in an okay location, okay rooms, and you'll feel a basic sense of security. The front desk guy was super friendly. Don't expect too much from this place and you'll be fine.
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Date of stay: June 2021
Location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Relations Manager, General Manager at Quality Inn San Diego I-5 Naval Base
Responded 9 Jun 2021
maxnicetrip, Your review and rating of our hotel mean a lot to us, and we thank you for taking the time to share this experience. It is always our goal to be as helpful, friendly, and accommodating as possible and to treat our guests as we would treat our families. We hope to see you again when your travels bring you back to the area!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jon Kuahiwi wrote a review Sept 2019
Honolulu, Hawaii42 contributions46 helpful votes
I am Hawaiian, I am from Honolulu. I work in the Hospitality/Hotel/Tourist Industry... the employees here are so friendly and welcoming... I was greeted by every single staff in multiple shifts. My room is nice and recently renovated.
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Date of stay: September 2019Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Tina M, Guest Relations Manager at Quality Inn San Diego I-5 Naval Base
Responded 15 Sept 2019
Hello jonkuahiwi, On behalf of my entire team of Quality Inn San Diego I-5 Naval Base , we would like to thank you for your wonderful review and for noticing our recent updates that we have made to our hotel. I'm glad that our services, hospitality, and accommodations exceeded your expectations and hope that you experience the same comfortable stay during your next visit! We hope that your next visit will be another five star experience.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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kayleigh f wrote a review Jul 2019
1 contribution
My family is currently staying here. The outside of the hotel had me a little concerned but when we walked in I was pleasantly surprised. The room was clean and it was fairly spacious. The only real negative is the smell in this room is so bad in the room! I did call the front and The manager, very nice guy came to spray but the room smell is still so bad! It’s a shame because overall the room is nice.
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Date of stay: July 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Tina M, Guest Relations Manager at Quality Inn San Diego I-5 Naval Base
Responded 11 Jul 2019
kayleigh f, I am so sorry that you smelled of unpleasant in your room. We are thoroughly inspecting and addressed through professional treatments right away. Thank you for bringing this matter to our attention so that we can make sure no future guest experiences the same inconvenience. On behalf of our entire staff, we thank you for choosing our hotel and hope you will let us serve you again. Our hotel is near at the San Diego Convention Center and we offer our guest great service at the best value. Warm Regards, Henry Patel General Manager 619238-2788
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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rtjohnson57 wrote a review Jun 2019
Cedartown, Georgia31 contributions28 helpful votes
Good place to stay. Clean and well kept. Had a king size bed, frig, microwave, coffee maker. And a nice size flat screen tv. Breakfast was a continental style. Cereal fruit and packaged sausage egg cheese biscuits. All and all I would stay again.
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Date of stay: June 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Tina M, Guest Relations Manager at Quality Inn San Diego I-5 Naval Base
Responded 30 Jun 2019
richard j, Greetings from Quality Inn San Diego I-5 Naval Base. Thank you very much for the compliments you give to our hotel! We value our customer's experience that is why we always make sure that our facilities are in good shape to provide our customers the best we can offer in a reasonable price. We are all looking forward to your next visit and hope it will be just as enjoyable. Our hotel is near at the San Diego Convention Center and we offer our guest great service at the best value. Warm Regards, Henry Patel General Manager 619238-2788
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Daniel wrote a review Jun 2019
Danbury, Connecticut260 contributions115 helpful votes
My fiancé and I stayed here on May 25 through May 27 2019. The hotel is in a great location next to the highway 5 and a Shell gas station next door. The hotel was more like a motel where you entered the room from the outside. Check in was easy but a strong nasty smell lingered from the lobby. We were assigned our room with no problems and made our way to the room on the second floor. The room smelled like chemicals and vomit and the window was screwed shut. The smell was so bad we ended up at Walmart to buy freshener for the room. Other than that the room was clean. I found the refrigerator was not working . I called the front desk and we were moved to the third floor. This room was much better but still strong smell of chemicals and the window was screwed shut also. The breakfast sub par. I had an issue checking out I had paid the room in advance and noticed a minimal charge on my credit card. I called the hotel and was told it was a tax. I explained I had paid in advance. I was told I would not get a refund until I called Choice Hotels and complained. Only then did I show a refund on my credit card. I wouldn't stay here again.
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Date of stay: May 2019
Rooms
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Tina M, Guest Relations Manager at Quality Inn San Diego I-5 Naval Base
Responded 30 Jun 2019
Good day medic72! Thank you for taking the time to share your experience! We are happy to hear that you found our location to be so convenient while staying with us near at the highway 5 , gas station and San Diego Convention Center. ; though We would like to express our apologies for the unpleasant smell and wish we had known during your stay so that we could have taken action to remedy this issue. We hope you'll return someday to see how we've grown thanks to valuable guest feedback. Our hotel is near at the San Diego Convention Center and we offer our guest great service at the best value. Warm Regards, Henry Patel General Manager 619238-2788
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Cptn_Sul wrote a review Aug 2018
Rockville, Maryland1 contribution
I stay here once a year when visiting for annual training at the Naval Base. The rooms are small, but they're sufficient - fridge, coffee maker, TV, wifi, king size bed for single room dwelling, and best of all AC. The room is well taken care of by the cleaning staff every day; fresh towels, new hygiene supplies, resupplying of coffee/tea, and your belongings are never moved or misplaced. The staff is super friendly and always in a good mood. Even their night watch guy let me in at 4:30 am one morning to grab a cup of coffee before trekking across the Coronado Bridge. Oh yeah, there's coffee in the check-in lobby as well. The Breakfast is pretty standard but it's free, so no complaints there. There's also a workout room for those interested. The only complaint I have is the location for some of the rooms. If you're on the back side of the building, chances are you might be facing the freeway, which isn't fun if you're a light sleeper or really just want some peace and quiet. While it's not in the best of locations, I've never had any issues. This Quality Inn is a reasonably priced, quaint little hotel.
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Date of stay: August 2018
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Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Nerissa M, Guest Relations Manager at Quality Inn San Diego I-5 Naval Base
Responded 5 Sept 2018
Dear Cptn_Sul, Thank you for your kind words! It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We are overjoyed to hear that you had a good time with us and we are looking forward to your next visit! Warm Regards, Kathryn Sabaka Regional Director of Sales 478-542-4080 ksabaka@jacaruso.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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rls71 wrote a review Aug 2018
Beaumont, California8 contributions
Outrageously overpriced, even for summer in San Diego. Area is bad, rooms in the back border the freeway are not secure, particularly at night. Air conditioner blows cold air into the over-hanging drapes, so you're stuck with a hot room or open the drapes to the world. Minimum parking; we arrived back at the hotel about 10:00PM and there were no parking spaces left in the lot. We had to park next to a dumpster. When I discussed these problems with the manager the next morning, all he had to offer was that "some people had paid even more than me". He suggested parking on the street leading to the hotel; it was more like an alleyway actually. I wouldn't stay there again for any price!
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Date of stay: July 2018
Value
Rooms
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Nerissa M, Guest Relations Manager at Quality Inn San Diego I-5 Naval Base
Responded 20 Aug 2018
rls71, Thank you for letting us know about the inconveniences that you encountered during your recent stay at our hotel. I am so sorry to hear about the difficulties that you experienced with the air conditioner. We will address the maintenance task right away for the benefit of our future guests, which hopefully will include yourself. We want you to experience the best value for your money, to feel comfortable, and to have your expectations exceeded; I hope that this will be the case during your next stay with us.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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staffie2001uk wrote a review Jul 2018
Preston, United Kingdom168 contributions46 helpful votes
Access is by an immediate left turn, if you miss it, you're back on the I5 :( Nice hotel with friendly, helpful staff and easy check-in. Lift worked - we were on the 3rd floor. The room was large, and clean, and the AC worked well. Good breakfast with bacon and sausage :)
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Date of stay: June 2018
Rooms
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Trip type: Travelled as a couple
Room Tip: Ground floor are easier to access. We were up high, on the back but weren't disturbed by the...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Nerissa M, Guest Relations Manager at Quality Inn San Diego I-5 Naval Base
Responded 24 Jul 2018
Dear staffie2001uk, Thank you so much for your compliments to our breakfast options and service of Quality Inn San Diego I-5 Naval Base Hotel. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We hope to impress you again during your next visit and we thank you for sharing your five star experience! Warm Regards, Henry Patel General Manager 619238-2788
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Lee Y wrote a review Jul 2018
6 contributions2 helpful votes
Every one of the receptionists (Laura, both Eddy’s, and Fernando were helpful and made us feel at home. They welcomed our service dog also. The room was clean and the tub/shower like new. Easy access to the freeway. My only complaint was the breakfast: I don't like their PRE-PACKAGED breakfast sandwiches and pancakes. No waffle machine either.
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Date of stay: June 2018
Rooms
Service
Sleep Quality
Trip type: Travelled with family
Room Tip: Exercise room but no pool. Room was kinda small and crowded, but clean.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Nerissa M, Guest Relations Manager at Quality Inn San Diego I-5 Naval Base
Responded 9 Jul 2018
Dear Lee Y, Thank you so much for acknowledging the efforts of our staff to make you feel comfortable and at home. Hearing about how our efforts to give you a pleasant and accommodating experience have been successful is very rewarding for every member of our staff and management team. I hope you'll return to enjoy a better experience with our breakfast. Warm Regards, Henry Patel General Manager 619238-2788
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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dan w wrote a review Jun 2018
Brandon, Mississippi15 contributions18 helpful votes
Neighborhood bad-rooms not up to standards-rented 3 rooms-they kept my money because I did not cancel 24 hours in advance-24 hours in advance I did not realize how bad property was. Tried to get my refund for 72 hours.never officially checked in-just looked at rooms and drove through neighborhood.
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Date of stay: June 2018Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Nerissa M, Guest Relations Manager at Quality Inn San Diego I-5 Naval Base
Responded 27 Jun 2018
Dear dan w, Thank you so much for bringing this matter to our attention. I am so sorry to hear about the difficulties that you experienced for your refund request which didn't grant, The standard procedure in such cases is to confer with management regarding what can be done to resolve the error, as our staff is not authorized to make decisions which conflict with policy. We apologize for this and would love for you to contact me so we can figure this issue out together. Thank you for your business and review. Warm Regards, Henry Patel General Manager 619238-2788
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
RM 575 - RM 788 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
quality inn san diego hotel san diego, san diego quality inn
LOCATION
United StatesCaliforniaSan Diego
NUMBER OF ROOMS
64
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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QUALITY INN SAN DIEGO I-5 NAVAL BASE: See 100 Reviews, Price Comparison and 49 Photos (CA) - Tripadvisor

Frequently Asked Questions about Quality Inn San Diego I-5 Naval Base
Which popular attractions are close to Quality Inn San Diego I-5 Naval Base?
Nearby attractions include San Diego Leather Jacket Factory (0.5 km), Saint Jude Shrine of the West (1.2 km), and South Crest Trails Np (1.0 km).
What are some of the property amenities at Quality Inn San Diego I-5 Naval Base?
Some of the more popular amenities offered include free wifi, free breakfast, and a fitness centre.
Which room amenities are available at Quality Inn San Diego I-5 Naval Base?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Quality Inn San Diego I-5 Naval Base?
Guests can enjoy free breakfast during their stay.
Is parking available at Quality Inn San Diego I-5 Naval Base?
Yes, free parking is available to guests.
What are some restaurants close to Quality Inn San Diego I-5 Naval Base?
Conveniently located restaurants include Aunt Emma's Pancakes, Aunt Emma's Pancake's, and Napoleone's Pizza House.
Are there opportunities to exercise at Quality Inn San Diego I-5 Naval Base?
Yes, guests have access to a fitness centre during their stay.
Does Quality Inn San Diego I-5 Naval Base have airport transportation?
Yes, Quality Inn San Diego I-5 Naval Base offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Quality Inn San Diego I-5 Naval Base?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Quality Inn San Diego I-5 Naval Base?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Quality Inn San Diego I-5 Naval Base?
Many travellers enjoy visiting The Homecoming Statue (6.7 km), Gaslamp Museum at the Davis-Horton House (5.6 km), and Marston House Museum (7.8 km).