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Thompson LES - A Thompson Hotel

190 Allen Street, Lower East Side, New York City, NY 10002 (Lower East Side)
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Thompson LES - A Thompson Hotel
Ranked #137 of 433 hotels in New York City
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448 reviews from our community

Traveller rating
    202
    121
    65
    35
    25
See reviews for
Families
54
 
Couples
147
 
Solo
57
 
Business
107
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Oakland, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 23 May 2013 NEW

what can i say? NYC is one of the greatest cities around. from the initial phone call through check in and check out, the staff at this hotel was amazing. the hip, handsome doormen, the lovely front desk staff....could not have asked for anything more. we booked our stay here because we had events nearby at the standard hotel east... More

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Houston, Texas
1 review
5 of 5 stars Reviewed 21 May 2013 NEW

We had a great experience at the Thompson LES. Everyone from the staff was very helpful and accommodating. If there was anything we needed they were ready and willing to help. This is were I plan on staying for all my trips to New York from now on.

Was this review helpful? Yes
JoeKavanagh, Manager at Thompson LES - A Thompson Hotel, responded to this review
22 May 2013

Thank you so much for the great review and for making us your hotel of choice in New York City. Please do let me know when you'll be returning, and we'll be sure to set you up for another great experience. All the best, Joe Joe Kavanagh | Director of Rooms Thompson LES | Commune Hotels & Resorts jkavanagh@thompsonhotels.com More

Dubai
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 21 May 2013 NEW

The front desk staff are really helpful and extremely accommodating. I got an upgrade once I presented my Tablet Plus Membership number which was a very pleasant surprise. The 2 staff members looking after luggage and getting customers taxis are very kind and work really hard to look after guests. I had the fluffiest strawberry and blueberry pancake for breakfast... More

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See 2 more reviews by TravelswithFouf for New York City
JoeKavanagh, Manager at Thompson LES - A Thompson Hotel, responded to this review
22 May 2013

Thank you so much for taking the time to share your experience. It’s so great to see that our team was able to provide you with an upgrade and amazing service. We know we’re not perfect, but it’s that level of service and attention to fulfilling requests that we believe helps set us apart from other hotels in the city.... More

Sydney, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 20 May 2013 NEW

My stay at The Thompson LES was all I could have hoped for and more! The location was absolutely perfect, right in the heart of the hip LES, restaurants, bars and around the corner from a MTR station as well. The room was clean, modern and just the right size. Most of all it was the service and professionalism of... More

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JoeKavanagh, Manager at Thompson LES - A Thompson Hotel, responded to this review
22 May 2013

What a GREAT review! Thank so much for sharing. We wish your friends could have stayed here, too! Next time you’re all traveling to the city, please reach out to me, and we’ll be sure to set you up for another great experience. All the best, Joe Joe Kavanagh | Director of Rooms Thompson LES | Commune Hotels & Resorts... More

Dublin
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 15 May 2013

We had a great experience at the Thompson LES in April 2013. The complimentary upgrade to a Junior King Suite when we arrived was a pretty decent start. But in general the staff at the front desk and concierge were super helpful and good fun. I requested a room that would be quiet because we planned on getting some good... More

Was this review helpful? Yes 1
JoeKavanagh, Manager at Thompson LES - A Thompson Hotel, responded to this review
22 May 2013

We’re glad you picked us, as well! Thank you very much for sharing your great experience. See you again soon! All the best, Joe Joe Kavanagh | Director of Rooms Thompson LES | Commune Hotels & Resorts jkavanagh@thompsonhotels.com More

Nottingham, United Kingdom
1 review
5 of 5 stars Reviewed 14 May 2013

I've been lucky enough to visit NYC for many years now and have stayed at many lower Manhattan hotels such as The Bowery & The Soho Grand. I'm just back from my 5th stay at the LES & can honestly say, in terms of value, professionalism, location & facilities, it is by far the best hotel. The rooms are large... More

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JoeKavanagh, Manager at Thompson LES - A Thompson Hotel, responded to this review
17 May 2013

5th stay! Thank you so much for your continued loyalty to our hotel and your kind words about Matt. He is certainly one of our best and is very glad to see he helped create a memorable experience for you. See you again soon! All the best, Joe Joe Kavanagh Director of Rooms jkavanagh@thompsonhotels.com More

Washington DC, District of Columbia
1 review
5 of 5 stars Reviewed 14 May 2013

Thompson LES isn't just a hotel, it's a lunching pad for some of the hippest parts of the city. Surrounded by great food and and music, and a lovely walk to Williamsburg. The staff is top notch and has gone out of its way to make my stay outstanding, guiding me to the rooms that show off the city. And... More

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JoeKavanagh, Manager at Thompson LES - A Thompson Hotel, responded to this review
17 May 2013

What a great review! Thank you very much for taking the time to share your feedback and your kind words about for team. They’re all very passionate about creating wonderful experiences, and it’s nice to see they came through for you. See you again soon! All the best, Joe Joe Kavanagh Director of Rooms jkavanagh@thompsonhotels.com More

Reviewer
5 reviews 5 reviews
3 of 5 stars Reviewed 11 May 2013 via mobile

We stayed 7 nights. We loved the location, room ( we had a standard room on the 17th floor) is ok, bed was good and shower comfortable. When we checked in, staff was very busy looking around and found it difficult therefore to answer our questions. We were informed that there was a restaurant on the second floor and that... More

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See 5 more reviews by Yellina for New York City
JoeKavanagh, Manager at Thompson LES - A Thompson Hotel, responded to this review
13 May 2013

Thank you very much for taking the time to complete the survey on your recent experience with us. I must say that I am so sorry we failed to exceed your expectations. Our team is very passionate about creating wonderful memories for all our guests and when we miss one, it really hurts. I know that I can’t change the... More

Toronto
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 8 May 2013

Hotel was clean. Front desk, concierge and cleaners were all friendly and helpful! Would definitely stay there again. Hotel is about a 15 minute walk to Soho. No issues with the rooms. Clean and furnished with modern fixtures. Room size was perfect.

Was this review helpful? Yes
JoeKavanagh, Manager at Thompson LES - A Thompson Hotel, responded to this review
10 May 2013

Thank you very much for sharing. We're all glad you're stay was wonderful, and we look forward to welcoming you back soon. All the best, Joe Joe Kavanagh Director of Rooms jkavanagh@thompsonhotels.com More

Toronto
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 8 May 2013

First time at the Thompson LES...loved it great location, super central to everything downtown and below. There were some issues with the room booking when I arrived; however, Robert at the front desk was amazing and went above and beyond to ensure that we were inconvenienced as little as possible while throwing in some little extras as well. I travel... More

Was this review helpful? Yes 1
JoeKavanagh, Manager at Thompson LES - A Thompson Hotel, responded to this review
9 May 2013

Thank you very much for sharing your experience. We’re so glad Robert was able to quickly make things right for you upon arrival and our Door Attendants really are a great group. Next time your travel plans bring you this way, please reach out to me personally, and we’ll make sure you have another amazing experience. All the best, Joe... More

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Additional Information about Thompson LES - A Thompson Hotel

Also Known As:
Thompson Les New York City
Thompson Les Hotel
Address: 190 Allen Street, Lower East Side, New York City, NY 10002
Phone Number:
Region: United States > New York > New York City > Lower East Side , Manhattan
Amenities:
Bar/Lounge Fitness Centre Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Onsen Hotels in New York City
#122 Business Hotels in New York City
#161 Family Hotels in New York City
Price range (per night): RM942 - 1,588
Official Description (provided by the hotel):
This wonderful New York hotel is located less than five minutes from the 2nd Avenue Lower East Side subway station.Featuring modern decor, an outdoor pool, 1,200 square foot fitness and renewal center along with Blue Ribbon’s famous Sushi Izakaya Japanese restaurant, the property is sure-to-please.The modern rooms at Thompson LES start at 325 sq. ft. with many being 550 sq. ft. going up to their beautiful Thompson Loft at 2,000 sq. ft giving all travelers plenty of room to spread out.All rooms feature floor-to-ceiling windows with black accents. They are equipped with a flat-screen TV and an iPod docking station. A minibar is provided and late-night In Room Dining is available. At Blue Ribbon, guests may enjoy sushi and other Japanese appetizers along with fresh signature dishes such as pork ribs, fried rice and a selection of roasted meats.Business center services are available through the concierge desk. The hotel has valet parking and complimentary coffee in the lobby each morning until 9:30AM for all guests.Above Allen, an exclusive terrace lounge for hotel guests and members only, is located on the 7th floor of the hotel.With the hotel being just a 15-minute walk to Little Italy, 20-minute walk to Greenwich Village and a short subway ride to Times Square, the Thompson LES is a wonderful option for anyone traveling to New York City.We look forward to welcoming you soon! ... more   less 
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