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Hotel Indigo New York City, Chelsea

4.0 of 5
127 West 28th Street, **Rooftop Bar Currently Closed**, New York City, NY 10001 (Manhattan)
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Hotel Indigo New York City, Chelsea
Ranked #163 of 432 hotels in New York City
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671 reviews from our community

Traveller rating
    306
    265
    65
    21
    14
See reviews for
Families
76
 
Couples
246
 
Solo
71
 
Business
135
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Washington DC, District of Columbia
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 31 August 2010

We had a very pleasant 4-night stay, and I would return due to good value and location. Rooms are clean, nicely done, and very well-equipped (including free internet), albeit small. Good soundproofing, comfortable bed, nice climate control. Staff were friendly and competent. Not much is going on on the actual street, but the location is great for getting around--central and... More

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London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 30 August 2010

Stayed in this hotel for a couple of nights. Wish we could have stayed longer! The whole feel of the hotel from the moment you walk in the door is just fantastic. The door staff were so helpful and couldn't do enough, and the rooms were amazing too. They are beautifully presented, and the bathroom has a lovely large walk... More

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Youngstown, Ohio
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 30 August 2010

Hotel Indigo is a great choice to make when deciding on where to stay if you are traveling to New York City. This was my second time staying in the hotel and my experience was just as great as the last. The hotel itself sends out a great vibe with a very friendly and accommodating staff, and super clean and... More

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Hartsdale, New York
Top Contributor
57 reviews 57 reviews
38 hotel reviews
Reviews in 26 cities Reviews in 26 cities
111 helpful votes 111 helpful votes
4 of 5 stars Reviewed 20 August 2010

I paid $153/nite for 5 nites and checked out yesterday. The staff could not be more helpful or friendly. High marks all around for that. Indigo is part of the Holiday Inn family, but way more boutiquey. The room service food was delicious. Room was clean, neat, swanky. LED TV, On Demand Movies, key cards that you wave in front... More

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See 7 more reviews by GaerielSky for New York City
Toronto, Canada
Contributor
14 reviews 14 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 19 August 2010

Boutique hotel in the Flower District. New, clean, staff was great and the hotel small enough that desk staff and doorman recognize you. Great location for transit, several restaurants nearby. Enjoyed the outdoor rooftop lounge. It's small with loud music at the bar and much quieter in the back. Air conditioning was great (very hot and humid outide) and the... More

Was this review helpful? Yes 1
Santa Cruz
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
Reviews in 15 cities Reviews in 15 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 17 August 2010

What a great place to stay! Very nice hotel - I believe that it is relatively new - at least it has that feel. The staff was extremely welcoming, friendly, and helpful. Didn't matter who was at that front desk - they were ALL great. For a NYC hotel at a very reasonable price, the rooms are quite nice. Hardwood... More

Was this review helpful? Yes 1
Lawrenceville, New Jersey
Top Contributor
62 reviews 62 reviews
20 hotel reviews
Reviews in 30 cities Reviews in 30 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 14 August 2010

Right near New York's Penn Station, good spot to head out to the rest of the city. Staff was very nice. Rooms were a bit small, but nice.

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See 5 more reviews by J M for New York City
Versailles
Contributor
12 reviews 12 reviews
12 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 9 August 2010

My husband and I chose to stay at this hotel for a change in scenery. We almost always stay at 4 stars hotels in midtown but we wanted to go lower and explore south a little more. This hotel was very well situated, in between two subway stops and surrounded by many bus lines. The hotel itself is very clean,... More

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See 3 more reviews by paulestdenis for New York City
London, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 7 August 2010

Stayed 5 nights in July with my daughter, very good, central, quiet, agree with other reviews. Free internet access wonderful! However, air con extremely noisy and ineffective (room never got below 80F). Also, I know we English are odd, but could you not provide tea at breakfast? (even Hol Inn Express supply hot water and T-bags!). Breakfast a bit overpriced.... More

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Maryland
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
Reviews in 19 cities Reviews in 19 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 6 August 2010

Stayed for two nights and wish it could have been more. Can navigate anywhere by walking or subway from this location. Clean, well-decorated, double bedded room on the smallish side, but we were on the 10th floor, and heard no noise from either the street or in the hall. Very hot during our visit, so the AC was trying to... More

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Additional Information about Hotel Indigo New York City, Chelsea

Address: 127 West 28th Street, **Rooftop Bar Currently Closed**, New York City, NY 10001
Phone Number:
Region: United States > New York > New York City > Manhattan
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Pets Allowed Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #163 of 432 hotels in New York City
Price range (per night): RM859 - 1,605
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Imagine, a 100% smoke free sophisticated boutique hotel whose focus is delivering guests peace, serenity and renewal. Quite deliberately the Hotel Indigo New York City-Chelsea has been designed as an oasis for travelers who yearn for an escape from the common hotel, but still need the convenience of a 24-hour fitness center and a world class restaurant. Hotel Indigo New York City-Chelsea, located in the heart of Manhattan, provides convenience to dynamic shopping, the lights of Broadway, vigorous nightlife, and art galleries.Hotel Indigo offers each guest a blend of modern contemporary living with the best in traditional hotel hospitality. Curl up in our over-sized beds with plush bedding, duvet covers and plenty of fluffy pillows. Complimentary wireless Internet access throughout the hotel is at your fingertips or use our business center if you prefer.Relax and enjoy our exclusive restaurant for cutting edge cuisine or grab a delicious roasted latte. ... more   less 
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Hotel Indigo New York City, Chelsea
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