I was happy with this hotel for the most part. Rooms were clean, staff were friendly, location was fantastic. Room was a bit small but it was functional. Great value for what I paid. I never got to do breakfast as there was always a major queue but other than that, can't fault it.

This was by far the smallest Fairfield Inn we've ever stayed at - width-wise that is. It was very tall - 29 stories and we had a city view room on the 23rd floor. The window is small and the room was tight for four people - it would be fine for two. Everything seemed compacted. The dining room was... More

We stayed here last week for 4 nights. Location is close to most tourist attractions including Times Square, Central Park, Rockefeller Center, and broadway. Room was a bit small but clean and modern. Housekeeping was great and front desk was helpful with all our inquiries. Breakfast was busy but we always found a seat within a few minutes. For the... More

From the moment we entered this hotel we found every member of staff to be friendly and helpful.Any questions we asked were answered and advice given nothing was too much trouble. The breakfast in the morning was very busy so I would advise to go to breakfast early. The room was a bit small but it was very clean and... More

We got a fantastic deal on this hotel and were not disappointed. We wanted to stay close to Times Square and this was a very reasonable walk to it. I will start with the not so perfect which really isn't bad. As stated in other reviews the elevators and breakfast are both busy at times but it's really a small... More

I have given this hotel a four star, simply because of an issue with customer service. The hotel itself is a wonderful hotel in a great location. They offer a good breakfast that is a great addition to your stay. Kudos to Ivan for handling a customer service issue the best he could and for General Manager Ron for finally... More

Our family stayed in two separate rooms for a few nights recently - one on the 6th floor and one on the 25th floor. We were pleased with both rooms. Although the rooms are small that is normal for New York City. The rooms were clean and well equipped. Having free wifi was great. They have free coffee and tea... More

Spent two evenings here this past weekend, Ideal location for NY Theater weekend. Though the NY Port Authority building ( Bus Station) is across the street, you would never know it other than the visual cues when exiting the hotel. The hotel is quiet and if you are high enough up in the tower, you overlook the rooftop parking, or... More

Decent rates for NYC standards. Very basic breakfast in a very small room give the size of the hotel, so the fact that it was included in the rate did not make me use the siervice. Trendy people going to a trendy roof top lounge with nice views of the island. Small room, good bathroom, coffee maker, deficient selection of... More