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Hampton Inn Manhattan / Times Square South

3.0 of 5
337 West 39th Street, New York City, NY 10018
Hotel amenities
Hampton Inn Manhattan / Times Square South
Ranked #113 of 430 hotels in New York City
4.0 of 5 stars 442 Reviews
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442 reviews from our community

What travellers say about this hotel
  • Great location(9)
  • Free breakfast(9)
  • Hotel staff(8)
  • Friendly and helpful(8)
  • Very good(8)
  • Business center(7)
  • Penn Station(6)
  • Small but clean(6)
  • Very clean(6)
  • Port Authority(5)
Traveller rating
    177
    192
    49
    14
    10
Only show reviews for Family (109) | Couples (83) | Business (53)
Date Rating
New York
Contributor
12 reviews 12 reviews
Reviews in 5 cities Reviews in 5 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 28 May 2012 NEW

A little west side gem a few blocks from Times Square. Spotless rooms, maybe a bit small but adequate, free wi-fi, comfortable bed, nice room amenities, quiet and relaxing, business center, and a gym. Friendly, super-helpful concierge and staff. I have stayed in some of the ritziest, very pricey hotels in NYC and by far, the staff at this little... More

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See 5 more reviews by mzcatnip for New York City
Cincinnati OH
Senior Contributor
23 reviews 23 reviews
Reviews in 22 cities Reviews in 22 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 26 May 2012 NEW

I just stayed here for 6 nights, for a convention at the Javits Center. There are pros and cons, but overall, I enjoyed my stay here, and would stay here again. Pros: - Convenient to a lot of subway stations, and you can walk to the Javits Center in under 10 minutes. I thought this was a great benefit as... More

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Montreal, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 22 May 2012 NEW

I stayed here on a weekend stay with another girlfriend and all I can say is this was one of my BEST experiences EVER in NYC. Not only was the hotel clean, well located and had all we needed in terms of amenities (Gym, business center, Wi-FI all over) The thing that stood out the most was the how f... More

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evangeline sanchez, Guest Relations Manager at Hampton Inn Manhattan / Times Square South, responded to this review
27 May 2012

Thank you so much for the great response. We are happy to hear that our hard work and dedication to the satisfaction of our guests is paying off. We appreciate the response and it means the world to us that you enjoyed your stay. We look forward to having you stay with us again. More

Normal, IL
Top Contributor
71 reviews 71 reviews
Reviews in 31 cities Reviews in 31 cities
90 helpful votes 90 helpful votes
4 of 5 stars Reviewed 21 May 2012
1
person found this review helpful

We were guests at this location last weekend, and were overall very pleased with our stay. The room was a nice size, and the bathroom was fairly large. We were especially pleased with the size of the shower. Usually in the price range of this hotel you don't really get much service, but the desk staff were very helpful, and... More

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See 5 more reviews by Normal Guy for New York City
Macda_Cooke, Manager at Hampton Inn Manhattan / Times Square South, responded to this review
22 May 2012

Dear Valued Guest: Thank you for reviewing us here on Tripadvisor! I am glad to hear that our staff was able to provide you with the exceptional service many have come to expect from our hotel! I hope your experiences were similar at the neighboring restaurants in our area! We have shared your concerns with our housekeeping team, as we... More

Senior Reviewer
7 reviews 7 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 21 May 2012
3
people found this review helpful

Couldn't find a better location for our purposes - right in the theatre district. Good selection to eat at breakfast buffet, but be there EARLY since it is busy and chaos reigns once everyone is up and hungry. More

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See 5 more reviews by laineym55 for New York City
Macda_Cooke, Manager at Hampton Inn Manhattan / Times Square South, responded to this review
22 May 2012

Dear Valued Guest: Thank you for the great review! We are glad that we were able to meet your needs during your stay with us in the Big Apple! I hope at least a few of our fellow "trip-advisors" can be protected from the hungry mobs that appear during the final moments of breakfast now! Thank you again for your... More

Washington, District of Columbia, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 18 May 2012
1
person found this review helpful

This is a great hotel for the price. The staff is courteous, the rooms are clean, and they also offer great breakfast. Some of the reviews say the hallways are small, which is true, but this is a New York hotel. The spaces are going to be small. The location is superb. I recommend this hotel! More

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evangeline sanchez, Guest Relations Manager at Hampton Inn Manhattan / Times Square South, responded to this review
20 May 2012

Dear Sara K.: Thank you so much for the great review! We really do appreciate the kind words about our staff and hope that you enjoyed your stay with us in NYC! It is true, our hotel is compact in size, but our rooms are guaranteed to be clean and comfy as is every Hampton Inn! You are always welcome... More

Memphis, Tennessee
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 17 May 2012
1
person found this review helpful

A friend and I stayed @ the Hampton Inn Time Square South 5-6-12 / 5-10-12. It was my 1st stay @this hotel. It was a wonderful stay! The staff was so friendly and professional. I can't say enough about what great people they are! The hotel and rooms are clean and it's the perfect location in my opionion. Breakfast was... More

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Hiram Negron, General Manager at Hampton Inn Manhattan / Times Square South, responded to this review
18 May 2012

Dear Robin: Thank you for taking the time to share your experience with us and hopefully some future guests. Your comments have made us very proud of our team and their efforts. We are very happy to see that our accomodations and amenities were up to your standards and have influenced you to return in the future. We look forward... More

Victoria, Canada
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 14 May 2012
2
people found this review helpful

My husband and I visited New York for the first time and as business travelers this hotel was recommended. Pros; Location(close to Times Square and restaurant row) Cleanliness Great staff(kelvin and Luis at front desk were really helpful!) Coffee always on Free wifi,breakfast,bottled water and cookies! Cons; Small shower and bath towels Vending machines are in the basement rather than... More

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Melissa Gagnon, Front Office Manager at Hampton Inn Manhattan / Times Square South, responded to this review
16 May 2012

We would like to thank you for reviewing out hotel. We are glad to hear that our staff made your stay great and that they were so helpful at the front desk. Because of the setup of our hotel we unfortunately do not have space for a vending machince in the lobby, and our rooms tend to be a bit... More

Richmond, Virginia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 13 May 2012
2
people found this review helpful

This was our first trip to the Big Apple. We found that the staff was extremely friendly and helpful. The rooms were very clean. Our thermostat had a malfunction and the maintiance person was there within 5 minutes to repair. The breakfast was very tastey with many choices. More

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Melissa Gagnon, Front Office Manager at Hampton Inn Manhattan / Times Square South, responded to this review
16 May 2012

We want to thank you for taking the time to fill out a review about our hotel. We are so excited to see that your first trip to the Big Apple was such a great experience. We hope that you come to visit us again soon, we look forward to your next trip, and hope that you stay with our... More

DC Metro Area
Top Contributor
141 reviews 141 reviews
Reviews in 59 cities Reviews in 59 cities
273 helpful votes 273 helpful votes
5 of 5 stars Reviewed 12 May 2012
3
people found this review helpful

In summation, this is a five-star experience in a two/three star hotel! And when it comes right down to it, I've had two-star experiences in some five-star hotels in NYC which can't match Hampton Inn TS South. The outstanding, friendly staff and the spotlessly clean and fully refurbished property are a fantastic value. For me, the best reason to stay... More

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See 18 more reviews by 2Travelers2go for New York City
Melissa Gagnon, Front Office Manager at Hampton Inn Manhattan / Times Square South, responded to this review
18 May 2012

We are thankful that you took the time out of your day to review our hotel online. We are glad to hear that your stay with us was such a great experience, and that you enjoyed our breakfast cookies and our location. We are very fortunate in that regard being so close to times square. We hope that the next... More

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Additional Information about Hampton Inn Manhattan / Times Square South

337 West 39th Street, New York City, NY 10018
Price range (per night):* RM611 - 1,336

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