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The James New York

4.5 of 5
27 Grand St., New York City, NY 10013 (Manhattan)
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Rooftop Pool Retreat
The James New York
Ranked #70 of 435 hotels in New York City
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454 reviews from our community

Traveller rating
    279
    109
    40
    16
    10
See reviews for
Families
34
 
Couples
229
 
Solo
34
 
Business
77
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
San Francisco, California
Top Contributor
81 reviews 81 reviews
76 hotel reviews
Reviews in 46 cities Reviews in 46 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 19 May 2013 NEW

We spent a week in May and were impressed by every facet of the hotel. Nice large and well appointed rooms with modern furnishings and a light cheerful decor throughout. The young staff are friendly and helpful, and there are numerous pluses that make up for the NYC prices: free internet, coffee and muffins for breakfast, the airy gym on... More

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See 5 more reviews by mojo2014samba for New York City
Bloomington, Illinois
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 16 May 2013 NEW

We stayed in NY for five days and had an amazing stay at The James. Last time I was in NY, I lived there, so it was a bit strange to be a 'tourist'. The location is perfect: close to the A,C as well as the major hubs of Canal St. It's right on the border of TriBeCa, SoHo and... More

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Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 8 May 2013

I have stayed at the James in NY a number of times since shortly after it first opened. I continue to be most impressed by the views of the city from even the lower floors. I also very much like the understated simplicity of the hotels design and decor. The staff continues to be friendly and helpful. I also appreciate... More

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See 2 more reviews by rfromny for New York City
TheJames_NY, General Manager at The James New York, responded to this review
13 May 2013

Dear rfromny, Thank you for taking time to share a review of your James experiences and for continuing to choose us. I would have to agree with you on the views throughout the hotel – they are simply unbeatable. The rooftop bar JIMMY and adjoining plunge pool open for the season soon and I certainly recommend a return to sunbathe... More

New York City, New York
1 review
5 of 5 stars Reviewed 5 May 2013

The staff at the James sports an extremely low-key yet maticulously accommodating profile both as individuals as well as a group at large. My stay was mandated by a need to vacate my apartment during the remediation of a water leak that led to some mold growth, and already senstive for some time now, I needed a place short term... More

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TheJames_NY, General Manager at The James New York, responded to this review
13 May 2013

Dear Bluepoptraveller, Your eloquence and kindness is deeply appreciated. Inspired by James the butler, our hotel’s approach to guest service focuses on being genuinely unobtrusive yet bespoke. I am extremely proud of our team for making you feel cared for and welcomed. Our hard work certainly comes into fruition when we receive feedback as generous as yours. Though under challenging... More

Boylston
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 May 2013

The James is a pretty special place..We have stayed at a number of properties in New York which allows us to make some pretty fair comparisons.This is our first time staying in Soho and we selected The James Hotel to experience this location.There are a few things that make this hotel pretty special.The service is spectacular.From the moment you meet... More

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TheJames_NY, General Manager at The James New York, responded to this review
13 May 2013

Dear Boylston, I wanted to personally express my gratitude on behalf of The James New York team for your kind review. Our team’s hard work comes into fruition when we receive feedback as positive as yours. Our wonderful Front Office team will truly appreciate the special mention. You pointed to many of the features that make our hotel special, some... More

Paris, France
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 25 April 2013

The James is a very classy modern hotel. The rooms are very well equipped and bright. The roof top bar and pool are a nice place to rest during the day and a cool place to have a drink with a superb view on lower Manhattan. The location is almost perfect between Soho and Tribeca.

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TheJames_NY, General Manager at The James New York, responded to this review
13 May 2013

Dear elieliberman, I wanted to personally thank you for the rave review. You pointed to some features that make The James New York truly special, including the modern guestrooms evoking industrial Tribeca and warm Soho. JIMMY rooftop bar is a wonderful destination to catch the sunset, especially with a craft cocktail in hand. Thank you again and I look forward... More

London
Senior Contributor
38 reviews 38 reviews
22 hotel reviews
Reviews in 27 cities Reviews in 27 cities
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed 24 April 2013

Stayed in January 2013 and enjoyed it then (see previous review). Returned in April 2013 and enjoyed it again. Central reservations (which are off-site) are a bit of a nuisance (especially if the reservations agent/clerk does not have great familiarity with the hotel) but, apart from that slight hiccup, the experience was very good indeed. Lobby staff are excellent, welcoming... More

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See 3 more reviews by GvKl for New York City
TheJames_NY, General Manager at The James New York, responded to this review
13 May 2013

Dear GvKI, Thank you for continuing to choose The James New York and for taking the time to provide feedback. I sincerely apologize on behalf of our team for the hiccups you encountered regarding the reservations process. That is not typical of the experience we strive to provide but take your sentiments as an opportunity to improve. Nonetheless, I am... More

Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 23 April 2013

The location is good - close to great shopping, good restaurants and sightseeing as well. The service is great - very natural, spontaneous and easy. We have stayed 5nights and found the whole stay amazing. The rooms are not big,but very comfortable, stylish, with great shower and nice views... Since there's so much to offer in NY, we have preferred... More

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TheJames_NY, General Manager at The James New York, responded to this review
25 April 2013

Dear Eski78, Thank you for taking time to write a review. You pointed to some features that make The James truly special, including our prime location between Tribeca and Soho. But most importantly, I am very happy to see that our team left you with a positive impression. Crystal is an integral member of our team and will certainly appreciate... More

New York, NY
Senior Contributor
35 reviews 35 reviews
12 hotel reviews
Reviews in 16 cities Reviews in 16 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 21 April 2013

We stayed for a romantic weekend and loved the room, especially the bed and view. Very chill atmosphere (the Jimmy is awesome on sunny afternoons with a craft cocktail). Staff was friendly and effective. Floors are very quiet and the overall experience is intimate.

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TheJames_NY, General Manager at The James New York, responded to this review
25 April 2013

Dear Fergoson, It’s such a pleasure when guests share their special celebrations with us. Our warmly modern ambiance and luxury liberated amenities make for a truly special getaway. It is wonderful that you were able to enjoy JIMMY rooftop bar. Its unobstructed views of Lower Manhattan are unbeatable. Thank you for taking time to share about your romantic weekend. We... More

Orlando, FL
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 18 April 2013

The thing about The James NYC is that it's simple, elegant and extremely comfortable. The hotel is located in SoHo so it's just a few short blocks from everything cool. Little Italy, Chinatown, Hell's Kitchen, are all close by. The hotel has everything you need to just feel comfortable. I found it difficult to leave the hotel to do anything... More

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TheJames_NY, General Manager at The James New York, responded to this review
25 April 2013

Dear Cleavetwo, Thank you so much for such a wonderful review. I’m glad that you enjoyed your stay with us. In your review, you shared some of the great features of our property, like the spacious and stylish rooms, the JIMMY rooftop bar, David Burke Kitchen, and not to forget our genuinely attentive staff. The James’ prime location is hard... More

 
 
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Additional Information about The James New York

Also Known As:
The James New York Hotel
The James New York Hotel New York City
Address: 27 Grand St., New York City, NY 10013
Phone Number:
Region: United States > New York > New York City > Manhattan , SoHo
Amenities:
Business Centre Fitness Centre Free High-Speed Internet Pets Allowed Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Onsen Hotels in New York City
#43 Romantic Hotels in New York City
#50 Luxury Hotels in New York City
#52 Family Hotels in New York City
#65 Business Hotels in New York City
Price range (per night): RM991 - 1,838
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
Anchoring Soho's southwest corner, The James New York is an ideally situated, warmly modern, residential styled luxury hotel that delivers an artful blend of exquisitely hand-crafted design, intuitive service and personalized comfort. Unique features include all-glass Sky Lobby, rooftop deck and pool with river-to-river Manhattan views. The lush Urban Garden is an outdoor escape, offering seasonal entertainment, cultural events and fine cuisine. With activities including Tribeca Film Festival screenings, yoga, spa services, croquet and more, the Urban Garden is a hub for creative communities to gather and interact. Guests are invited to dine at David Burke Kitchen which offers wholesome and hearty modern American food, locally sourced and presented in the creative and whimsical style that is Burke's trademark. Enjoy cocktails at JIMMY, our rooftop bar which boasts a sexy social atmosphere, with an enclosed bar and lounge set against 360-degree views of the Manhattan skyline. ... more   less 
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The James New York
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