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Cassa Hotel New York

4.0 of 5
70 West 45th St, New York City, NY 10036 (Manhattan)
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Cassa Hotel New York
Ranked #89 of 435 hotels in New York City
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708 reviews from our community

Traveller rating
    374
    222
    72
    18
    22
See reviews for
Families
81
 
Couples
345
 
Solo
52
 
Business
95
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Istanbul, Turkey
Contributor
17 reviews 17 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 17 May 2013 NEW

The Hotel is located in one of the best places,closed to the corner of 5th Avenue on the 45th street..Actually you can easily access to the Times Square, 5th Avenue,Central Park by walking 10 minutes..Rooms are large enough, clean and well furnished. On the 10th floor , the terrace and the view is so nice..Hotel staff is very friendly,helpful and... More

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See 5 more reviews by ckorayo for New York City
Bishops Stortford, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 16 May 2013 NEW

I stay at the Cassa when travelling on Business as my office is directly opposite. Its also a great location if you are visit NY for leisure. Its located in Midtown with lots of bars and restaurants and only 5-10min walk from Time Sq. The hotel altho a new build has a 'loft space' fell to it, lots for trendy... More

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laboy70, General Manager at Cassa Hotel New York, responded to this review
17 May 2013

DebbieP92 thank you for staying with us again and again. I am thankful for your review. As we are gorwing our list of local clients that are finding us, I am happy you are among the first. Please spread the word! Warm Regards, Troy Pade General Manager More

Denver, Colorado
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 14 May 2013 NEW via mobile

Overall a great experience at a good value. A friend from NYC told us about this place. We booked because it was in a great location near all of the sightseeing we wanted to do and is reasonably priced. Our rooom was comparable to upper end chain hotels except it had a nice large walk-in shower (no tub) with a... More

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laboy70, General Manager at Cassa Hotel New York, responded to this review
17 May 2013

Thank you for the SOLID review. I am sorry about the alarm clock as a standard we are supposed to double check that before you arrive. I will make sure that housekeeping is on top of that going forward. We just rolled out the hibiscus tea drink this week. We cannot keep the decanter filled! SO popular i just make... More

PARIS (FRANCE)
1 review
5 of 5 stars Reviewed 14 May 2013 NEW

This hotel was choosen because his location : it was a very good choice ! Therefore, we meet a very friendly staff, the room was perfect - although a small place for linen storage. No problem to sleep where as our room was located on the seventh floor, sided on the 45th street. The breakfast... not so expensive ! We... More

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laboy70, General Manager at Cassa Hotel New York, responded to this review
17 May 2013

Thank you so much for your review! We are thrilled you enjoyed it. Please come and visit us again soon! Regards, Troy Pade General Manager More

Atlanta
1 review
5 of 5 stars Reviewed 14 May 2013 NEW

This is the second time I have stayed at the Cassa Hotel New York. The location is perfect for my business there and the staff is extremely friendly and courteous. Both times I felt like I was the first person staying in the room. Very clean with a modern style. I have recommended to my coworkers that this is a... More

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laboy70, General Manager at Cassa Hotel New York, responded to this review
17 May 2013

Thank you Paul S for your review. Yes as with a majority of hotels in NY there are small rooms and there are larger rooms. For those who are not in their rooms much and only need a place to rest their weary heard after a long day of client meetings or sight seeing, then our Standard Rooms are perfect... More

Wayland, Massachusetts
Top Contributor
198 reviews 198 reviews
33 hotel reviews
Reviews in 43 cities Reviews in 43 cities
78 helpful votes 78 helpful votes
4 of 5 stars Reviewed 12 May 2013 NEW

I stayed at the Cassa Hotel near Times Square in New York City for two nights while on business. The hotel is relatively small, only ten floors, with not much of a lobby to speak of. I had booked an executive room but was upgraded to a junior suite. At the lower rate the Cassa is a good value compared... More

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See 21 more reviews by CarpeNox for New York City
laboy70, General Manager at Cassa Hotel New York, responded to this review
13 May 2013

Thank yo so much for the kind review. I would like to correct one false statement in your review, we are 44 stories and the hotel occupies 27 of them. We have 2 set of elevators, one for the rooms on floors 4-10 and another that goes from 11 to 44. The floors 28-44 are for the condos. We have... More

Los Angeles, California
1 review
5 of 5 stars Reviewed 12 May 2013

WOW! Henry at the front desk deserves a gold medal and a pay raise. The staff here was incredibly helpful and gracious after a Delta nightmare for my parent's 30th anniversary trip. After planning a trip for years and having Delta single-handedly ruin the first part of it and not willing to do ANYTHING about it - I can't tell... More

Was this review helpful? Yes
laboy70, General Manager at Cassa Hotel New York, responded to this review
13 May 2013

Thank you so much for the wonderful praise of Henry. I am so sorry to hear about Delta and the situation that left your parents stranded, but so happy that we were able to be there in a pinch. I will be sharing this review with everyone at the hotel in our next team meeting. Please feel free to use... More

Esslingen
Senior Reviewer
9 reviews 9 reviews
Reviews in 5 cities Reviews in 5 cities
5 of 5 stars Reviewed 8 May 2013

We have been for 3 nights in Cassa Hotel in New York. Very nice, clean, very friendly stuff. Only the breakfast is not so super - too expensive. I prefer a simple american breakfast for small money. But that you can get around

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See 2 more reviews by josi666 for New York City
laboy70, General Manager at Cassa Hotel New York, responded to this review
9 May 2013

Thank you so much for the nice review. When the full restaurant opens there will be more optins to choose from. Please come see us again soon. Regards, Troy Pade General Manager More

Cleveland, Ohio
1 review
5 of 5 stars Reviewed 6 May 2013

Ours was a business trip enhanced by visiting our entrepreneur son and spending time with good friends. The Cassa Hotel was perfect. It had the charm of a boutique hotel in a central location. Breakfast is available, as well as tapas in the afternoon (a restaurant is under construction). Right across the street is the Cafe Manhattan with a fabulous... More

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laboy70, General Manager at Cassa Hotel New York, responded to this review
7 May 2013

Thank you for the review. I promise the restauarant is coming soon! We have a final permit we are waiting for and should be serving food in about a month. Thank you and please ceom visit us again very soon! Warm Regards, Troy Pade General Manager More

Jackson, New Jersey
1 review
5 of 5 stars Reviewed 6 May 2013

This property is great. Very consistent. I stay here whenever I am in New York. The hotel is beautiful, very comfortable - great comfortable beds! very clean, modern, quite, nice size rooms. The staff on the entire property goes above and beyond. Top notch guest service every time. Very friendly staff.

Was this review helpful? Yes
laboy70, General Manager at Cassa Hotel New York, responded to this review
7 May 2013

Thank you for staying with us time and time again. I appreciate your loyatly and support. Please ask for me on your next stay so I can say hello in person. Warm Regards, Troy Pade General Manager More

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Additional Information about Cassa Hotel New York

Also Known As:
Cassa Hotel And Residences
Address: 70 West 45th St, New York City, NY 10036
Phone Number:
Region: United States > New York > New York City > Manhattan , Midtown
Amenities:
Business Centre Pets Allowed Room Service Suites Wheelchair access
Hotel Style:
#58 Luxury Hotels in New York City
#70 Family Hotels in New York City
#75 Romantic Hotels in New York City
#81 Business Hotels in New York City
Price range (per night): RM844 - 1,898
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Sophisticated style, high-touch service and the ultimate location converge at this boutique hotel near Times Square in the theater district. Rich in texture and contemporary style, yet warm and inviting, Cassa Hotel New York offers guests a personalized, residential-style experience with all of the fine services and amenities one would expect of a luxury hotel. Explore all that Cassa Hotel New York has to offer, including: • A prime location in midtown Manhattan, near the bustle of Times Square• Blocks to the world-class shopping experiences of Fifth and Madison Avenues 165 elegantly-designed rooms and suites with amenities which include Frette linens and Geneva sound stations• BLT American Brassiere, opening soon. ... more   less 
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