The room was very small, hardly room to walk around the bed. The room and bathroom were very clean, and there was hot running water. The heater in the room worked, as did the AC. The location is safe, I didn't feel uncomfortable walking around at 2am. It wasn't very far from all the sights. Subway stops were close by,... More

Other reviews mention that the rooms are small; it's hard to get an appreciation for just how small they are until you see them. The bedroom was about 6' x 8', or just slightly larger than a double bed. As long as that is what you're expecting, then you'll be prepared to enjoy your stay. The service was good, if... More

My internship buddy and I had to stay here for the first four nights as our hostel wasn’t ready then. Location-wise, it’s perfect because the neighborhood is safe and the hotel is located in the central area within the Upper West Side neighborhood. Busses and subways are readily near. The hotel lobby is small but cozy with a receptionist handling... More

Price and location wise, is a great option. rooms are tiny but clean. the main problem is the lack of service. you can be in the hotel many days and the staff wont look or interact with you. there is no commitment with service. breakfast is ordinary to bad, but for the price you can´t expect more. i have stayed... More

The room was very small...however this was our first trip to new York...and maybe the small hotels are like this. The hotel staff was amazing. Helpful and friendly. Everything was very very clean. This is the most important part of any trip for me! More

The rooms were tiny, but we expected that based on prior reviews and it was not an issue. For the first half of the trip, we stayed in town (next to Grand Central) and I preferred this West End location. A few blocks from Central Park, one block from subway which went directly to Times Square and then Chelsea, loads... More

The rooms are tiny but all we need in NYC. My husband and I only brought in one suitcase because we knew the space limitations. The room is only large enough for the full size bed and a nightstand. The suitcase served as our computer stand - wi-fi was on and off but we could deal with that. They also... More

Those were the most important factors to me as I was traveling with my teenage daughter; I wanted to be in a safe area and building and no issues with cleanliness. It is in a good area and right near the subway. It is about 30 blocks, or a 40-min. walk to Columbia University. The room was tiny, as I... More