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Hotel Chandler

4.0 of 5
12 East 31st Street, New York City, NY 10016
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Hotel Chandler
Ranked #75 of 430 hotels in New York City
4.5 of 5 stars 1143 Reviews
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1,143 reviews from our community

What travellers say about this hotel
  • Empire state building(63)
  • Very nice(21)
  • Friendly and helpful(18)
  • Times Square(16)
  • Penn Station(13)
  • Front desk staff(12)
  • Good size(10)
  • Great location(10)
  • Free internet(10)
  • Would definitely stay(9)
Traveller rating
    560
    441
    82
    40
    20
Only show reviews for Family (82) | Couples (344) | Business (85)
Date Rating
Chicago, Illinois
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 28 May 2012 NEW

We stayed two nights at the Hotel Chandler with our teenage daughter (Named Chandler). We were there for the weekend to see a show and the sites. The Hotel Chandler was near everything but off on a quiet street (yes in Mid-Town). Room great. Staff wonderful. More

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Harrogate, England, United Kingdom
1 review
5 of 5 stars Reviewed 26 May 2012 NEW

What a beautiful , pleasant hotel, the staff were friendly and couldnt do enough for us. The room was a bit on the small side but had everything we needed and more! The bathroom and walk in shower were beautiful, the hotel provided free coffee and wifi and is situated right next to the Empire State Building, can't wait to... More

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West Palm Beach, Florida
Senior Reviewer
10 reviews 10 reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 25 May 2012 NEW

Had to be in NY last week, and went to Kayak to find something . . . The Hotel Chandler popped up. It was two blocks from where I needed to be, so I took it. Nice place, friendly staff . . . quiet. On the plus side - Quiet Nice room, decent bathroom - Killer rain showerhead Convenient to... More

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Superior, Wisconsin
Senior Contributor
25 reviews 25 reviews
Reviews in 14 cities Reviews in 14 cities
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed 23 May 2012 NEW

I have to start with what a difficult guest I can be due to my issue with noise, bad air systems and lack of amentities. It is my personal pet peeve to check into a hotel which has a personality conflict of are they a hotel or a nightclub. The Hotel Chandler has professional and efficent staff in all areas... More

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Wellington, New Zealand
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 23 May 2012 NEW

We can't fault this hotel, it exceeded all our expectations! We booked through Expedia and got a good price - with so many options to choose from it was a little overwhelming but the research and trawling the net were worth it. Fantastic location, quiet room, gorgeous decor, huge tiled bathroom, free wifi, fantastic staff - were were not disappointed.... More

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Seattle, Washington
1 review
4 of 5 stars Reviewed 22 May 2012 NEW

Exceptionally pleasant and helpful staff, nicely redone boutique hotel which feels very serene. Our room (a suite) had a very traditional decor (a bit of a contrast with the more modern lobby and public areas), but was serviceable, large, and cozy. Slept well due to the large and functioning air conditioners/fan units which are too rare in hotels and helped... More

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Hungerford, United Kingdom
Contributor
11 reviews 11 reviews
Reviews in 8 cities Reviews in 8 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 21 May 2012

This was our second visit to Hotel Chandler. When deciding to go to New York we had no hesitation in booking at the Chandler again....and we were not disappointed! The staff are friendly, the decor is lovely and it is in a convenient location close to the Empire State building. I love the 'turning down' service where they leave a... More

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houston
Senior Contributor
21 reviews 21 reviews
Reviews in 16 cities Reviews in 16 cities
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 21 May 2012
1
person found this review helpful

The newly renovated Chandler, was disappointing, there is so much competition in NYC. They don't tell you when you book that they have a very limited kitchen and the services they provid are not equal to their stars or pricing. The staff are nice, not very sophisticated, and could use some training More

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See 4 more reviews by emjaytx for New York City
Hollywood, Florida
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 19 May 2012
1
person found this review helpful

Having a weekend layover in NYC I decided to treat myself to a nice hotel and shopping. A search uprevealed the Chandler and with reasonable prices for NY we gave it a shot. YAAAAY! Good choice! The hotel is simply a gem and I probably shouldnt tell everyone about it as they may raise their prices. Its perfectly located for... More

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Sault Ste. Marie, Canada
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 15 May 2012
1
person found this review helpful

My husband and myself stayed for 4 nights at this hotel the end of April 2012. It was located within walking distance of most of the main tourist attractions. The rooms were spacious and very clean.The staff were friendly and very helpful. We were very impressed and would highly recommend it. S. Bowman Ontario, Canada More

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Additional Information about Hotel Chandler

  • Chandler Hotel New York City
  • Hotel Chandler New York
  • Chandler Hotel
Address: 12 East 31st Street, New York City, NY 10016
Price range (per night):* RM810 - 1,744

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Hotel Chandler
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