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BEST WESTERN Convention Center Hotel

2.0 of 5
522 West 38th Street, New York City, NY 10018
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BEST WESTERN Convention Center Hotel
Ranked #279 of 430 hotels in New York City
3.5 of 5 stars 460 Reviews
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461 reviews from our community

What travellers say about this hotel
  • Times Square(10)
  • Continental breakfast(8)
  • Rooms are small(5)
  • Cereals toast(4)
Traveller rating
    56
    211
    118
    47
    28
Only show reviews for Family (25) | Couples (68) | Business (37)
Date Rating
Hilo, Hawaii
Senior Contributor
43 reviews 43 reviews
Reviews in 27 cities Reviews in 27 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 27 May 2012 NEW

We had a one night stay in New York and selected this hotel based on the reviews, the price and the location. We arrived on a nice day and decided to walk from Penn Station. It is about a 15 minute walk which was not bad even with wheeled luggage. We arrived very early in the day after an overnight... More

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Montreal
Contributor
20 reviews 20 reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 20 May 2012

I found a great rate online and booked this hotel. The reviews were really good and I agree now that I've experienced it! It's a no frills small Best Western with very friendly staff, super comfortable beds (with memory foam) and good continental breakfast (better than the 'typical' American continental breakfast - they even have fresh waffles). The rooms are... More

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See 4 more reviews by shreddasnow for New York City
Onanole, Canada
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 6 May 2012
1
person found this review helpful

The hotel is situated great for walking to restaurants, shows, central Park, Tmes Square ( about half an hour). It is however located in an area which is slightly seedy with a train line nearby which can be noisy. We found no problems. The rooms are comfortable, clean, with very good mattresses. The breakfast is just average as well &... More

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Edmonton, Canada
Top Contributor
71 reviews 71 reviews
Reviews in 34 cities Reviews in 34 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 May 2012
1
person found this review helpful

For NYC, this is good value. You can walk most places, and/or catch the subway (we walked). The hotel can be a bit noisy as it is across the street from a 24 hour taxi auto body shop, and by a train track. However, the price is great and there is a good breakfast, which tends to get busy. Based... More

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See 3 more reviews by BuffaloLake for New York City
Los Angeles
Top Contributor
80 reviews 80 reviews
Reviews in 58 cities Reviews in 58 cities
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed 24 March 2012
3
people found this review helpful

Stayed here in Sept '10. Hotel is located in a part of town with lots of traffic because it's close to the entrance to the Lincoln tunnel and the Javits Center is a couple blocks away. With that said it's location is also a plus because the Port Authority terminal and Penn Station are within walking distance. The best thing... More

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See 4 more reviews by Beenaround73 for New York City
Ljubljana, Slovenia
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 15 March 2012
2
people found this review helpful

Best value for money if you attend conference or event near Time Square. Small hotel, but it has everything you need. Free wireless. Most comfortable mattress that I've ever slept on in hotels worldwide. Breakfast is very poor. More

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Toronto, Canada
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 5 March 2012
3
people found this review helpful

I read alot of bad reviews with this hotel in terms of not being clean. So i went to the hotel expecting nothing. The rooms however were better than what I expected it to be. The bed mattress was pretty good. Only problems I had with the room was of course space, it's pretty tight. There is not alot of... More

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5 of 5 stars Reviewed 2 March 2012
3
people found this review helpful

We stayed in the hotel in august 2011 for 5 nights and really it was amazing. How come? The staff who are very very friendly, the small (= you don't need a big room in NY, you're never in) but clean rooms, breakfast included, very close to Times Square, do I have to say more.....:-) and our dear friend Julio.... More

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Medfield, Massachusetts
Senior Contributor
27 reviews 27 reviews
Reviews in 15 cities Reviews in 15 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 20 February 2012
2
people found this review helpful

This was my second stay (Feb. 2012), again found the hotel clean and adequate for my needs, a good base to explore without breaking the bank. Rooms pretty tight, a larger person might have trouble getting to the far side of the bed but didn't plan to spend time there anyway. Beds seemed to have memory foam, very comfortable. Front... More

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See 4 more reviews by Alison O for New York City
Singapore
Senior Contributor
23 reviews 23 reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 9 January 2012

Was in New York in Apr 1st 2010 (please ignore the April 2011 choice that TripAdvisor gave to me, i cant select Apr 2010). Was there for 2 weeks and stayed in the same hotel for the entire duration. Previously on my earlier trip to New York, i stayed at Comfort Inn Convention Centre but the hotel price had gone.... More

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See 10 more reviews by sbjohari for New York City

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Additional Information about BEST WESTERN Convention Center Hotel

  • Best Western Convention Center
  • Best Western New York City
  • New York City Best Western
Address: 522 West 38th Street, New York City, NY 10018
Price range (per night):* RM519 - 1,013

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