The hotel was welcoming.So is the staff.The room was large and clean.Towels changing ok.Inroom coffee machine,micro,fridge to keep things one can buy downstairs in the "pantry". The one thing we did not like was the very small lobby at the entrance of the hotel instead of having a proper lobby to sit in,and the other thing, the daily cleaning of... More

I'm a self professed hotel snob, but this little hotel surprised me. It is small, as are the rooms - which in NYC is normal, but it is very clean and modern. The staff was very friendly and helpful and I loved walking out the front door and being right in the heart of the flower district. Subways were close... More

I love this hotel in every way. The service was terrific and each staff member was professional, attentive, courteous and helpful. The food services people were beyond compare in their presentation and quality. I love the front desk manager and associates. They went above and beyond to be helpful. The location is superb and close to all the 'happenings'. My... More

Room was not ready until 3pm - but that was okay, that is the stated check-in time. Just be wary if you may be expecting to get in earlier - they had a lot of late checkouts that morning. The staff were all super friendly. After hearing about the bed bug issue in NYC, I really checked my room hard... More

Great location you can walk or take subway to most attractions, near Chelsea in the flower district. Small rooms with fridge, microwave. Very helpful and friendly staff. More

I redeemed Hilton Honors points for a one night stay here and was pretty disappointed. The location is excellent, although not "really" in Chelsea, about 5 or six blocks north, but easy to get around with good subway access. The lobby and business center were tattered, hot and stuffy thanks to a lack of A/C. Even the "concierge" complained to... More

Room was great! Everyone at the hotel was sooooo friendly. Breakfast was great! Loved it and will return!!!! More

We stayed in this hotel for 10 nights on my first trip to NYC. The rooms are clean, bed was very comfy and the staff were friendly and welcoming. The location is about 5 blocks from the main shopping area which was perfect for us. The subway is very close and everything you need is on your doorstep. The price... More

The Chelsea Hilton Garden Inn was a great hotel, very clean, people were very courteous, friendly and professional. Rooms were clean and comfortable. Great location. We will definately stay there again. More