Toilet broken, told it would be fixed but never was. Smoke detector started chirpping in middle of the night so worker came up to take care of it but brought no ladder so asked us for chair to use. Detector just needed a battery but solution was for guy to just take detector & not replace it. Loose/defective light fixture... More

Late notice and needing to stay in NYC for the night instead of commuting home. Had to stay within a budget for work as well. Thus, this was the only real choice. At the end of the day, it was a place to sleep. Little sketching as you approach off 8th Avenue, a feeling of being a little dingy, not... More

A great place to stay near Times Square. We paid $149.00 including tax for a one night stay in April 2012. We had a two double bed room, that was a decent size (by Manhattan standards,) had a beautiful and large bathroom with full tub, a flat screen tv and even a view uptown. The room was very clean and... More

In my last review I raved about Evelyn at the front desk, and she is still there providing great customer service. Everyone at the front desk are very courteous. However, we did have some issues this trip. The rooms definitely are looking a little "dingy." We did not bring any basic toiletries since of course flying with carry on luggage... More

I have stayed at a few other hotels in the NYC Metropolitan area, and this hotel has featured one of the best rooms (including space and NYC views) of any I've stayed in the NYC area. The looks of the lobby does not do the rooms any justice. I would love to see the lobby enhanced; otherwise, a great place... More

I stayed here when I was on holiday with my husband for 4 nights. I thought it was excellent value as I got a deal on Expedia and it came to under $150 per night - for anyone who has stayed in New York, you'll realise that this is just a steal! The location was really great if you like... More

Nice view on the upper floors. Stayed on the 16th floor, could see some of the lights in the theater district. Bed was comfortable...location was excellent. Great place if you plan on catching a show and don't want to pay for an expensive hotel. More

We booked a room at the Comfort Inn because it was one of very few hotels that offered two beds in the same room. Our experience at the hotel has been very disappointing. The hotel did not have our room available and only had a room available with one bed, despite the fact that we were charged extra for choosing... More

I met up with some friends in NYC for the weekend and booked a Jr Suite at Comfort Inn Times Square and was amazed at how easy it was to access when I drove in from PA. There is parking across the street and they gave me a discount when I had the hotel stamp my ticket. There is a... More