This was the worst experience I have ever had at any hotel, and I travel at least once a month to luxurious hotels. I was DOWNGRADED to a room below what I had reserved, and the staff members kept giving me the same scripted excuse and fake apology. It was completely disappointing and I will NEVER forget how horrible from... More

I have booked a One Bedroom suite thinking that I'm going to have a Central Park View, but unfortunately the view was to the internal yard! and there's no any central park view rooms in the hotel as they're already sold for the resident. Otherwise, the service was good, the food was good and the Concierge was EXCELLENT!

Everyone should treat themselves at some point in their life....this was my treat to me :) I booked in with my youngest child who was 16 and it was a treat for her birthday. Sheer opulence, the Plaza and the staff along with breakfast each day in the Palm Court was the absolute best, if you like and appreciate luxury... More

Had the chance to go th The PLaza for three nights , what a trip. We had room 1639 that looked out to the side . The frontb of the hotel looks straight at Central park and is on 5th Avenue, greatspot for touring round . Our suite was huge with a large sitting room with antique style french furniture... More

Best hotel, service, location and charme in NY! Unfortunately we spent here just one night but has been a dream! We loved it! Beautiful room, with a big mosaic bathroom , big comfortable bed. Fantastic , simply a dream hotel!

Have just returned from a 3 night stay at this hotel and I loved it here., I found most of the staff friendly,polite, courteous and welcoming. The staff in the restaurant maybe not quite so, it was odd no to get a friendly 'good morning' as you came down for breakfast that we got everywhere else in NY! Agree that... More

Stayed at The Plaza as part of celebrating my son's birthday. Had a gorgeous 1-bedroom suite. Normally stay in 5-star hotels but this is the best yet!! Brought a birthday cake to the room when we arrived & a signed card from Plaza staff - nice touch! Would go back in a minute!

Stayed at the Plaza for three nights, wonderful location. The rooms and public areas were beautiful, it is a shame that the renovation work detracts from the overall experience. The staff in the restaurants were friendly, but unfortunately not very effective not efficient. The three elevators were small, and so there was often a long wait, not helped by the... More

Stayed here last month, excellent hotel in a fantastic location, rooms are well furnished, spacious with really comfortable beds. Refurb has really livened this iconic hotel back to former glory, and for shopping couldn't be better situated Tips Played Bethpage Black, organised my own tfr, 39 miles to golf course, $150 each way, left at 5.30am, walk up tee times... More