This was not what I expected. The hotel is very old and worn. The hallways and the rooms were falling apart. The elevators felt like death traps! But we could live with that. However, the fact that the hotel is being renovated was painfully clear to us when we arrived at our first room! Around 20 workers were working RIGHT... More

Perfect location to Times Square Nice guy at reception caleld Jason, he is very helpful and gave us alot of advices and help. Also Luggage Porters were very helpful More

A boutique hotel in the theater district - nicely priced. I flew in red-eye and they were super nice and accommodating with my early check-in. This is an older building, so the rooms are of course a bit outdated. But they totally make up for it with the friendly staff, a nice roof-top area, and a trendy Japanese Fusion restaurant/bar... More

Ok so to start with the hotel rooms are smaller than normal, but your not in New York to sit in your hotel! Our room was small but clean, comfortable, warm (we visited in winter) with fresh towels etc each day. You are literally round the corner from time square and there is a sub-way station at the end of... More

I'll concur with the other reviewers that the rooms are a bit small, that said they were also very clean and modern. The alarm clock had an iPod/iPhone dock which was a lifesaver considering I had forgotten to pack my iPhone charger. The staff and the front desk were very helpful when I asked for help navigating the city's subway... More

Our only complaint was that the bedroom was exceptionally narrow, and when we tried to open the window for some fresh air, the window nearly fell out - it was completely loose at the bottom corner. However the bell Captain, Robert, was extremely helpful when we lost our shuttle tickets, the location could not have been better and the hotel... More

The first room we were in was a bit tiny (a common issue in NYC hotels...), we had some trouble finding a spot for our luggage first. Since the hotel was located adjacent to a building site, starting with Monday morning 07:00 am it got very noisy. On our inquiry for a partial refund the very friendly and helpful staff... More

I stayed there for two nights towards the end of a business trip. The room was ridiculously small (I had about 30cm, i.e. 12inches) on all sides of the double bed. And the breakfast was terrible. BUT the staff was very friendly, very able to give advice about things to do in NY, and they managed to get me a... More

The hotel staff--especially Karina Kondratenko (such an incredibly nice and kind person)--really made my thirtieth birthday weekend special. The room was much bigger than I anticipated (since I have experienced the tiny bedrooms after living in NYC for several years) and the staff even left fresh flowers and a birthday card out! I have family and friends in the area... More