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Grand Hyatt New York

4.0 of 5
109 East 42nd Street, Park Avenue at Grand Central Terminal, New York City, NY 10017
Hotel amenities
Grand Hyatt New York
Ranked #206 of 430 hotels in New York City
4.0 of 5 stars 2477 Reviews
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2,477 reviews from our community

What travellers say about this hotel
  • Central station(88)
  • Times Square(53)
  • Great location(52)
  • Right next(36)
  • Room service(31)
  • Very nice(31)
  • Good size(29)
  • Friendly and helpful(27)
  • Double beds(18)
  • Empire state building(18)
Traveller rating
    706
    963
    463
    204
    141
Only show reviews for Family (407) | Couples (627) | Business (435)
Date Rating
Atlanta, Georgia
Top Contributor
60 reviews 60 reviews
Reviews in 26 cities Reviews in 26 cities
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 28 May 2012 NEW

This was right on the board-line of average and very good. The location is excellent for my work - just a few blocks from my office and an overall nice area. The bed was comfortable, but the AC didn't seem like it ever cooled the room, so despite the comfortable bed it was difficult to sleep. If you're looking for... More

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Philadelphia, Pennsylvania
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 27 May 2012 NEW

If you like firm beds then this hotel is for you! The room was small. It did have a mini fridge which was a nice accent. The decor was modern. The light switches were touch but hardly worked. No drawers to put your clothes in unles you have one outfit to put in the drawers by the bedside. They do... More

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See 2 more reviews by DeeDee215 for New York City
Australia
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 27 May 2012 NEW
1
person found this review helpful

We had been to New York before and stayed at the Intercontinental - which was stunning. This time we decided to try somewhere different - so as Hyatt club members decided to stay at the Hyatt - which was in a terrific location - right next door to Grand Central Station and within walking distance to many tourist attractions. However... More

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Boston, Massachusetts
Contributor
20 reviews 20 reviews
Reviews in 9 cities Reviews in 9 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 26 May 2012 NEW

Stayed in a standard room on the top floor of the hotel for one night. The lobby was a painful attempt to be hip and modern, but seemed disjointed and incomplete. Staff was pretty indifferent and waiting for their shift to be over. The room was just not good and not clean enough. The shower/tub was broken and kind of... More

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See 2 more reviews by Ben S for New York City
1 review
5 of 5 stars Reviewed 26 May 2012 NEW

Fun wid Rahul parekh and rohan parekh and very good location. Hotel was equiped with full facilities. All type of service was given. Spa, casino Etc. had fun. Fun wid Rahul parekh and rohan parekh and very good location. Hotel was equiped with full facilities. All type of service was given. Spa, casino Etc. had fun. Fun wid Rahul parekh... More

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Melbourne, Australia
Contributor
12 reviews 12 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 24 May 2012 NEW

We stayed here for a week in May 2012 and it was superb. The room was clean and quiet and all the staff we dealth with were very helpful and friendly. If there is a downside then its no coffee maker in the rooms but there is a market store downstairs in the foyer which serves great coffee and hot... More

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Hong Kong
Senior Contributor
30 reviews 30 reviews
Reviews in 23 cities Reviews in 23 cities
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 24 May 2012 NEW

The hotel was located right opposite Grand Central Terminal, and therefore was incredibly convenient; very walkable to Times Square and other tourist attractions, with a plethora of dining and entertainment options nearby. However, I am afraid that my compliments end there. The hotel really should only be frequented by business traveler, as convenience was its biggest (and in my view... More

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See 2 more reviews by jamesjen25 for New York City
Milano
Senior Contributor
36 reviews 36 reviews
Reviews in 19 cities Reviews in 19 cities
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 23 May 2012 NEW
3
people found this review helpful

I've been 4 nights at the GH NYC and my expectations were very high since I use to stay at GRAND HYATT all over the world. even if I had my room on the totally refurbished floor i.e. 18th floor, I complain the total absence of atmosfhere and service form the lobby up to the guests floor. Nothing in the... More

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See 3 more reviews by rossonero for New York City
Stockholm, Sweden
Senior Reviewer
9 reviews 9 reviews
Reviews in 4 cities Reviews in 4 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 23 May 2012 NEW

Stayed here for 6 nights in May 2012. Since it was my 15th trip to New York City I see myself as an experienced NYC traveller :) So therefore I've stayed at many different hotels, both good and bad. This hotel was one of the best hotels in NYC I've ever stayed at! The locations is SO PERFECT, it's right... More

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See 5 more reviews by annika83 for New York City
Grand Hyatt New York Management, Public Relations and Marketing Coordinator at Grand Hyatt New York, responded to this review
24 May 2012

Dear annika83, Thank you so much for your lovely comments. We are honored to be considered one of the best hotels in NYC! I am glad you found our location to be convenient to your needs. I’m happy your were pleased with your accommodations as well. We can’t wait to welcome you back in the hopefully near future. All the... More

Bangkok, Thailand
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 22 May 2012

The location was super, short walking distance to attractions, subway just around the corner. Staff were friendly and helpful, which I never expected from NYC. My friend and I stayed for 5 nights on 29th floor which was no problem! More

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Additional Information about Grand Hyatt New York

  • Grand Hyatt New York City
  • Hyatt New York City
  • Hotel Hyatt New York
  • Grand Hotel Hyatt New York
  • New York City Grand Hyatt Hotel
  • Hyatt Hotel New York City
  • Grand Hyatt Hotel New York
  • New York Hyatt
  • Hyatt Hotel New York
Address: 109 East 42nd Street, Park Avenue at Grand Central Terminal, New York City, NY 10017
Price range (per night):* RM918 - 2,004

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