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All 430 New York City hotels »

Doubletree Metropolitan Hotel

4.0 of 5
569 Lexington Avenue at East 51st Street, New York City, NY 10022
Hotel amenities
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$145 per night
Doubletree Metropolitan Hotel
Ranked #289 of 430 hotels in New York City
3.5 of 5 stars 1589 Reviews
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1,589 reviews from our community

What travellers say about this hotel
  • Great location(24)
  • Subways stations(22)
  • Times Square(16)
  • Very good(12)
  • Friendly and helpful(11)
  • Central park(11)
  • Midtown Manhattan(9)
  • Chocolate chip cookies(8)
  • Street noise(7)
  • Would definitely stay(7)
Traveller rating
    300
    607
    343
    196
    143
Only show reviews for Family (169) | Couples (391) | Business (289)
Date Rating
Boston, Massachusetts
2 reviews
3 of 5 stars Reviewed 28 May 2012 NEW

Reviews talk about the renovation. They must have missed my room. A/C is still extremely loud. Akea would be a huge upgrade. Wifi is snails pace. Great location. Near all of the high class hotels. Not what I expected given the price. More

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Sydney, Australia
Senior Contributor
48 reviews 48 reviews
Reviews in 18 cities Reviews in 18 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 26 May 2012 NEW

Look it's not the plaza OK but if you are after a clean hotel in a great location the you can't go wrong here. Walking distance to fantastic shopping, Broadway, central park, times square and "Top of the Rock". The one thing I did find surprising was the giant blow up bed bug that was outside our hotel room one... More

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Lagos, Nigeria
Senior Contributor
29 reviews 29 reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 25 May 2012 NEW

The location is good, easy acces out of manhattan to the airport, and easy acccess to trainstations, bus stops and what have you. I got there around past 12 noon, they told me checking in time is 3pm and they have no room ready or me yet but they could likely have one within the hour, so they took my... More

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Jennifer Unterburger, Rooms Controller at Doubletree Metropolitan Hotel, responded to this review
27 May 2012

Thank you for taking the time to let us know about your stay at the DoubleTree by Hilton Metropolitan Hotel! I sincerely apologize that your stay did not exceed your expectations. We can offer no excuse, but I can assure you I will passing along your thoughts and comments to the appropriate departments to make sure we fix situations like... More

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Hudson, New York
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 23 May 2012 NEW

My wife & I have stayed here twice in the last 2 months, and we were quite surprised by how nice the hotel is for the price. Both times we went through a bid-for-your-room site and got our room for under $140. The hotel does know that there can be a bit of a noise issue especially if you are... More

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Boston, Massachusetts
1 review
5 of 5 stars Reviewed 23 May 2012 NEW

Staff has been amazing, I have stayed in bunch of Hilton properties in NYC and the staff here has been nothing but courteous and helpful with all my requests! Great location, decent rooms More

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Jennifer Unterburger, Rooms Controller at Doubletree Metropolitan Hotel, responded to this review
27 May 2012

Thank you so much for your positive thoughts about the DoubleTree By Hilton Metropolitan! Our goal is to make sure every guest has an enjoyable stay and we are so happy that your stay exceeded your expectations!! We hope to see you in NYC again soon!! More

Somerset NJ
Senior Reviewer
9 reviews 9 reviews
Reviews in 5 cities Reviews in 5 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 22 May 2012 NEW

I spent 3 nights here and found there were two distinct sides to this property. The room and hotel staff were excellent, the hotel was clean and well appointed. The maid service was good all the staff was friendly and welcoming. The area that was very disappointing was the catering department. In three days the food was poorly prepared and... More

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Jennifer Unterburger, Rooms Controller at Doubletree Metropolitan Hotel, responded to this review
23 May 2012

Thank you so much for telling us about your stay! Im glad you experienced so many positives while staying at our property! I do apologize for the experience you had in the Met Grill Restaurant. I am going to pass these comments along to the Food and Beverage department to ensure that situations like this do not happen again int... More

Montreal
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 22 May 2012 NEW

Clean newly renovated room, very friendly staff. Lovely Crabtree amenities. Very well situated, walking distance to best shopping restaurants. Only reason I didn't give it a 5 star rating was because our room (and those other friends who were staying there the same weekend) wasn't made up when we returned to freshen up for a wedding at 3pm in the... More

Was this review helpful? Yes
Jennifer Unterburger, Rooms Controller at Doubletree Metropolitan Hotel, responded to this review
23 May 2012

Thank you so much for telling us about your stay! Im glad you experienced so many positives while staying at our property! I will make sure to pass your comments along to the housekeeping department to ensure that we are being as efficient as possible. We hope to see you again soon! More

Mobile, Alabama
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 20 May 2012

I stayed at the Doubletree for two nights. Check in was easy. My diamond status landed me a free upgrade to a Junior Suite. The room was quite sizable for NYC standards. The recently renovated room had a very fresh and modern look. Two nice TVs and a balcony looking over 51st. My daily breakfast at The Metro Grill was... More

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See 2 more reviews by MadMobilian for New York City
Dallas, tx
Senior Contributor
28 reviews 28 reviews
Reviews in 15 cities Reviews in 15 cities
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 18 May 2012
2
people found this review helpful

Started off badly when i checked in 10 minutes before three. Room was not ready so no big deal, the desk clerk asked me for my cell and said she would call when it was available. At 330, after noticing several people checking in i went up and asked if my room was ready. A different clerk rudely told me... More

Was this review helpful? Yes
Jennifer Unterburger, Guest Relations Manager at Doubletree Metropolitan Hotel, responded to this review
20 May 2012

Thank you for taking the time to let us know about your stay at the DoubleTree by Hilton Metropolitan Hotel! I sincerely apologize that your stay did not exceed yoour expectations. We can offer no excuse, but I can assure you I will passsing along your thoughts and comments to the appropriate departments to make sure we fix situations like... More

Senior Reviewer
9 reviews 9 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 18 May 2012
2
people found this review helpful

I just Love it..!! it's my favorite hotel in NYC... every time I go there.. this is the place I choose... the rooms are so comfortable, big room for NYC standards. the staff in really friendly and helpful... this hotel is a walk distance form the most important points of interest, and the subway is just across the street..!! I... More

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See 5 more reviews by PAOLACC for New York City

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Additional Information about Doubletree Metropolitan Hotel

  • Doubletree New York City
  • New York City Doubletree
  • Doubletree Metropolitan
  • Doubletree Metropolitan New York
  • Doubletree Metropolitan Hotel New York City
Address: 569 Lexington Avenue at East 51st Street, New York City, NY 10022
Price range (per night):* RM627 - 1,485

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