A friend and I stayed at Sanctuary while she was on business. The room was fabulous even if it was small, and the staff was out of this world. Jacob managed to book us dinners at restaurants that were so good we didn't want to leave, even if they were already full for the evening or don't normally take reservations.... More

I stayed at the Sanctuary hotel for 4 days...wish I could have stayed longer. I travel often for work so I'm used to staying at hotels and don't think much of them, but this hotel impressed me beyond belief and I can't wait for my next NYC trip, just so I can stay here again. The decor is beautiful, the... More

friendly staff, quite large room for New York, good location although the design is a bit too much and the hotel is a bit dark. Apart from that very good value. They overcharged me with 400 $ on checkout so be aware of the bill!!!! More

From the moment we checked in to our beautiful room to the moment we left, we were treated AMAZING! The staff is incredible....professional, friendly, courteous, and accommodating. They go out of their way to really give top service. The rooms are beautifully decorated. The new Haven rooftop bar was the perfect end to a busy day in the city. We... More

This was a very good experience. The staff are excellent. The room is actually spacious considering the location. The design and maintenance are excellent, and the bed is amazingly comfortable. Will no doubt return providing the price remains reasonable. Like a few other reviewers, not sure why I had to eat breakfast in a canteen environment using plastic cutlery. But... More

Great location, right off of Times Square. New rooftop bar was lovely and relaxing. My room was wonderful, though some might consider small, I have stayed in much smaller in NYC. I stayed for almost two and a half weeks and found the accommodations very comfortable. The best part of my stay was undoubtedly the staff. They were all very... More

Great hotel, very modern and rooftop bar impressive. The staff were fantastic and nothing was too much trouble. Room, although small was lovely, the beds were comfortable and the shower was fantastic. Breakfast was good and we thought the breakfast room was fine. Location is good and although right on top of Times Square the room was quiet. I was... More

perfect location, 2 mn from Time Square. The rooms are just excellent, clean and more important people at the reception desk just make you feel like being at home. One remark about breakfast : the food is very good but the room where it's served is not corresponding to the hotel standard. (tables, plastic spoons and knives). More

Hotel was great, no food but not a big deal. Staff was terrific especially Richard at the door!! Beds suoer comfortable and qaterfall showers, yes small roons but its NYC. Subway right there can walk tO Central Park, Radio City, GMA, Rock Center etc. Highly recommend because just far enough from madness of times square!!! More