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Sheraton New York Hotel

4.0 of 5
811 7th Avenue on 53rd Street, New York City, NY 10019
Hotel amenities
Sheraton New York Hotel
Ranked #250 of 430 hotels in New York City
3.5 of 5 stars 2788 Reviews
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2,788 reviews from our community

What travellers say about this hotel
  • Times Square(146)
  • Central park(101)
  • Great location(77)
  • Very clean(32)
  • Rooms are small(24)
  • Guest service(23)
  • Club level(22)
  • Few blocks(22)
  • Friendly and helpful(20)
  • Rockefeller Center(20)
Traveller rating
    671
    978
    542
    358
    239
Only show reviews for Family (503) | Couples (644) | Business (582)
Date Rating
Texas
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 28 May 2012 NEW

Starwood is not my normal chain, but its what worked out for this trip. My expectations were not high but they were clearly exceeded. The room was refreshed and quite nice in a mildly mass production, what you would expect in a very large hotel, way. Maybe a bit larger than New York average. Good bedding, limited street noise, but... More

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Washington DC, District of Columbia
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 28 May 2012 NEW

Long wait at the elevators (30+ minutes!), someone getting stuck in the elevator (!), being asked to come down from my room to request a late check out, and charging $3.25 for the hotel to hold your baggage. All very un-hospitable behavior. And, while the property manager was apologetic, the staff wasn't very nice. And, I paid $300 for that... More

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Frederick, Maryland
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 28 May 2012 NEW

Stayed at the Sheraton for a family weekend visit to New York. It was a very pleasant experience. The room was very nice, good size. No issues at all with the accommodations. The staff was very friendly and helpful. The location was perfect. Very close to Times Square, but not in the crowded middle of it. I recommend it. More

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See 4 more reviews by Bob T for New York City
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 27 May 2012 NEW

We stayed at the hotel for two nights. Unfortunately we had a noisy neighbor the first night but the front desk was quick to send security and quieten down the neighbors. The room was clean and was located in a great spot for going uptown and downtown. Frank on the ticket and tour desk was so rude and less than... More

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Duluth, Minnesota
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed 27 May 2012 NEW

This Hotel has one of the nicest Club Lounges [44th Floor] of any hotel... Makes stay great! More

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Philadelphia
Contributor
20 reviews 20 reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 27 May 2012 NEW
1
person found this review helpful

I stayed at this hotel 4-5 times, but my review is from a few weeks ago. I was in town for the tribeca film festival and NFL draft so I stayed here. The hotel is a block from the Radio City so it was perfect for us. I'm a SPG platinum member (I know I say it in every review,... More

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See 9 more reviews by Vivaladiva1 for New York City
Ann Arbor, MI
Senior Reviewer
10 reviews 10 reviews
Reviews in 6 cities Reviews in 6 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 26 May 2012 NEW

It's so big and ugly, and it's bustling with tourists. But the staff is great, the rooms clean, quiet, and nice (if small and designed questionably), and the club lounge useful. It's a decent place to call home in the city once in a while. More

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See 3 more reviews by Mike_D_Ann_Arbor for New York City
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 26 May 2012 NEW
1
person found this review helpful

I attended a conference here and a few days prior to arrival they wanted $570 per night. That offended my sensibilities since crowne plaza was $330 so I waited until the evening of arrival. I checked again on hotels.com that evening and price dropped to $360. So I booked it while in the lobby and saved $210. Hotel is nothing... More

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Durban
Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 25 May 2012 NEW

After a long flight which arrived early in the morning we had to wait about 7 hours before being able to check in because a room was not available. There is a secure area where baggage can be left but we could not sign any purchases to our account because we had not been allocated a room. After this minor... More

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PUERTO VALLARTA
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 24 May 2012 NEW
1
person found this review helpful

Recently stayed at The Sheraton New York Hotel and just loved it!!! The staff, rooms, service and the club level were superb!!! I stayed there for six nights and all of them were very comfortable. Easy to move all around as it is very well located, close enough from the busy Times Square but calm enough and convenient to all... More

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See 4 more reviews by PICCINO for New York City

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Additional Information about Sheraton New York Hotel

  • Sheraton New York
  • Sheraton New York City
  • Sheraton New York Hotel Towers
  • Sheraton Hotel New York
  • Sheraton New York Hotel & Towers
  • Sheraton New York Towers
  • New York City Sheraton
Address: 811 7th Avenue on 53rd Street, New York City, NY 10019
Price range (per night):* RM890 - 1,792

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