My wife and I really enjoyed our stay at The Surrey. We arrived to find that we were given a nice room but it was rather noisy. After speaking to the front desk it was handled very efficiently. We were placed in an even better room that was so comfortable. Thanks Clifford! The hotel is very classy and all the... More

The Surrey is an elegant hotel with a fantastic location, but what truly makes it a 'stand out' is the service. The doorman, Coco, is the most outgoing, attentive and friendly hosptiliaty professional I have encountered. This personalized service made us feel we were the only guests in the hotel. The rooms are also luxuriously appointed and immaculately clean. Bedding... More

The hotel has the perfect location on the Upper East Side for museum lovers like me. Within blocks of The Met and The Frick, the hotel is also just a block away from one of the entrances to Central Park, and walking distance to the Guggenheim and the Whitney. Service is impeccable, with the concierge, front desk and bell staff... More

Simply put, this hotel was magical: Room -Great Size, lovely decor, amazing bed (still the best I have ever experienced) Location - Ideal. 10 min walk to Mid town, right next to central park. Service - Top draw - polite and professional I would recommend the three guys cafe very close the the hotel. The best pancakes ever! Overall -... More

We arrived at the Surrey, which is a very very comfortable place to stay expecting a suite with a terrace..somehow this was not happening but after many hours were given another suite which was very nice. But the true review is the staff and they way we were treated. They could not have been nicer. We were having a little... More

I found this hotel to be excellent, elegant and stylish. The staff bent over backwards to be friendly, gave me a free bottle of champagne for my birthday and made us feel very welcome; engaging in chit-chat and offering advice on where to go. The location is superb, right next to Central Park in a really nice part of town... More

The good: The location is great and the rooms are spacious and well appointed. Everybody was friendly and attempted to be helpful. The bad: Our first night we had no hot water. It was corrected on day 2. Also the rooftop bar service was below par. More

The Surrey is a beautiful, elegantly styled hotel, the staff are charming and very friendly... if sometimes a touch too formal. The location is perfect for Central Park, Museum mile, and the high end shopping on Madison Ave. There's a cute rooftop garden on level 17, although it was open, there was no service up there until the summer. But... More

I stayed at the Surrey this past weekend. While the venue is beautiful and the location convenient, the staff leaves a bit to be desired. I checked in a bit after five pm, and was told the rooftop bar would be opening for drinks and light snacks. This was good news, as the weather had been iffy, but had cleared... More