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Carlton Hotel, Autograph Collection

4.0 of 5
88 Madison Avenue, New York City, NY 10016
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Carlton Hotel, Autograph Collection
Ranked #160 of 430 hotels in New York City
4.0 of 5 stars 1055 Reviews
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1,055 reviews from our community

What travellers say about this hotel
  • Empire state building(19)
  • Very nice(16)
  • Molton brown(11)
  • Room service(11)
  • Front desk staff(7)
  • Extremely comfortable(6)
  • Comfortable bed(6)
  • Good location(6)
  • Friendly and helpful(6)
  • Union square(5)
Traveller rating
    394
    421
    132
    67
    41
Only show reviews for Family (71) | Couples (302) | Business (135)
Date Rating
Herzlia, Israel
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 28 May 2012 NEW

A very nice and warm hotel to stay in while you're in NY. the pricing if fair, the bar is overcharging though. More

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Washington DC, District of Columbia
Contributor
13 reviews 13 reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 23 May 2012 NEW
1
person found this review helpful

I've stayed at this hotel twice now and figure I should write a review. This is a nice looking hotel. The lobby is gorgeous with a grand front entrance. Although you are immediately faced with dragging your luggage down a set of stairs, neither time was I offered assistance, to get to check in. There may be an elevator somewhere... More

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See 3 more reviews by Stanl5 for New York City
New York City, New York
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 22 May 2012 NEW

Was a little hesitant when I read the other reviews but I was surprisingly impressed. The lobby is bright and elegant, but also comfortable. We got an upgrade to a suite - the room was large, clean, and beautifully decorated. Had drinks in the bar. Fun place - dark, welcoming. Drinks are way, way over priced. Front desk staff could... More

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StephenCullen9, Manager at Carlton Hotel, Autograph Collection, responded to this review
23 May 2012

Dear FrequentTraveler623; Thank you for taking the time to post this review. We love to receive comments like this and in particular those that identifies a member of our team positively. Peter will be commended for this review. Cordially, Stephen Cullen More

London, United Kingdom
Contributor
11 reviews 11 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 21 May 2012
1
person found this review helpful

Very happy with the location, the rooms and bed very comfortable and, at least the two I stayed in, bigger than usual for a Manhattan hotel. (I have stayed in, or at least been offered, some real broom cupboards over the years.) Decor pretty good. However, avoid rooms lower down on the Madison Ave side - very very noisy (no... More

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See 5 more reviews by AnEnglishmanNewYork for New York City
Dallas, Texas
Contributor
17 reviews 17 reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 18 May 2012
1
person found this review helpful

Not in the best location, and no room service after 11. The lobby is pretty, and the rooms are nice. More

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New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 18 May 2012
2
people found this review helpful

Have stayed here many times, before and after becoming a "Marriott" hotel. The location really is quite good if you want to see the sights - and not too far from the great neaighborhoods of Manhattan. The people here are usually quite helpful and really do make an effort - the doormen are solid and you can trust them. Gym... More

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London, England, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 17 May 2012
1
person found this review helpful

I stayed at this hotel for a week whilst in New York and extremely happy with my selection. I was initially worried after reading negative feedback on Trip Advisor so I thought it was important to write my own review of my experience. The staff were very helpful especially the concierge and the doormen and couldn't do more for us,... More

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Odenton, MD
Senior Contributor
31 reviews 31 reviews
Reviews in 15 cities Reviews in 15 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 14 May 2012

Went for the weekend with another couple. Hubby & I went to check in at the front desk, the desk clerk said she "couldn't help us" then took the next person after us! I went back to her and said, "I thought you couldn't help us?" She said she needed someone else to help us???? Strike 1. Went to take... More

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See 3 more reviews by DiscoverCulture for New York City
StephenCullen9, Manager at Carlton Hotel, Autograph Collection, responded to this review
23 May 2012

Thank you for your review of the Carlton Hotel. We appreciate your feedback. I apologize for the billing error and hope that we have rectified the erroneous charge. We have a variety of rooms at the Carlton and some are compact however they are comparable with many other standard room sizes in the New York and in particular in our... More

Hurricane, WV
Contributor
11 reviews 11 reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 12 May 2012

We booked several rooms for our daughter's wedding and could not have been happier! Location is great, especially walking distance to one of my favorite casual eating spots, Penelope's. There's a Dunkin' Donuts just a few doors down for morning coffee and a geat little deli around the corner. Eatily, which is crowded but out of this world for restaurants... More

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See 2 more reviews by mbgregory for New York City
StephenCullen9, Manager at Carlton Hotel, Autograph Collection, responded to this review
23 May 2012

Thank you, thank you, thank you! We appreciate your kind comments. Warmly, Stephen Cullen More

Westport, Connecticut
Senior Reviewer
10 reviews 10 reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 11 May 2012

Once you get past the pleasant two story attractive lobby, it's hard to find anything positive to say other than Gramercy Park area is a great location for restaurants and offers a quiet neighborhood without compromising things to do, places to walk or access to public transportation. We were informed that Marriott Corporation took over management two months ago, and... More

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Additional Information about Carlton Hotel, Autograph Collection

  • Carlton Madison
  • Carlton Madison Avenue
  • Carlton On Madison Avenue Hotel
  • Carlton On Madison Avenue
  • New York Carlton
  • Carlton Hotel New York
Address: 88 Madison Avenue, New York City, NY 10016
Price range (per night):* RM915 - 1,789

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