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Loews Regency Hotel

4.5 of 5
540 Park Ave, New York City, NY 10021
Hotel amenities
Loews Regency Hotel
Ranked #203 of 430 hotels in New York City
4.0 of 5 stars 344 Reviews
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344 reviews from our community

What travellers say about this hotel
  • Central park(20)
  • Great location(9)
  • Upper east(5)
  • Friendly and helpful(5)
  • Room service(5)
  • Very nice(5)
  • Credit card(4)
  • Last stay(3)
  • Times Square(3)
  • Broadway Show(3)
Traveller rating
    124
    122
    48
    31
    19
Only show reviews for Family (74) | Couples (89) | Business (49)
Date Rating
Chicago, Illinois
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 27 May 2012 NEW

I stayed at the Loews NYC for business for 3 nights in early May. After reading several reviews on TripAdvisor, I have to admit I was worried about the experience. Since the hotel is part of my firm's corporate program, this was the only choice available at a decent rate ($339+tax). I agree with other comments that the room was... More

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Toronto, Canada
Contributor
18 reviews 18 reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 26 May 2012 NEW

clean central and would stay there again... the front desk and concierge were great to deal with... the maids kept an old hotel clean and comfy.. More

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See 7 more reviews by BRIAN1437 for New York City
Port Gentil, Gabon
Contributor
11 reviews 11 reviews
Reviews in 6 cities Reviews in 6 cities
3 of 5 stars Reviewed 25 May 2012 NEW

After staying 15 days in loews miami I booked the loews regency in new york thinking that it would be at least the same standard. Unfortunatly the room was a crap, small, old with all the plywood furniture used with loose part> bathroom door was warped, just horrible experience! As I realise the old and horrible state of the room... More

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See 2 more reviews by Rachelbis for New York City
Cyclingforester
Senior Contributor
25 reviews 25 reviews
Reviews in 10 cities Reviews in 10 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 23 May 2012 NEW
1
person found this review helpful

On arrival, I was shown immediately to my room. Lovely, large king sized bed, and every comfort available. My cases were brought up to me, and I realised that I had forgotten to bring an electric adaptor. Within a couple of minutes, one was brought up to me - and no charge! As I was travelling on my own, I... More

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See 4 more reviews by Cyclingforester for New York City
Stuart Schwartz, General Manager at Loews Regency Hotel, responded to this review
24 May 2012

Dear Cyclingforester, Thank you for taking the time to share your wonderful comments. I will be sure to share this with the team. We look forward to welcoming you back in the near future. Warmly, Stuart Schwartz More

San Fran
Senior Reviewer
9 reviews 9 reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 15 May 2012
1
person found this review helpful

This hotel could be great but the staff is a toxic combination of rude and incompetent. Location is pretty good on the Upper East Side. If your work takes you to Midtown or you want to explore museums and Central Park, this will be ideal for you. Rooms are large for NYC and in OK condition. They probably need an... More

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Dubai
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
3 of 5 stars Reviewed 13 May 2012

The hotel has a good location and big rooms (for New York), but that is where it stops. The room smelled and when I pointed this out, I was told it were the cleaning products. I am not sure which brand of cleaning product has the scent of "wet dog", but that is what the room smelled like. I needed... More

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Stuart Schwartz, General Manager at Loews Regency Hotel, responded to this review
15 May 2012

Dear EChristiaen, Thank you for taking the time to share your comments. I would like to discuss your experience in more detail so that we can address, and ensure that this is not the level of service that any other guests encounter. Please feel free to contact me directly. Warmly, Stuart Schwartz More

Rome, Georgia
Contributor
18 reviews 18 reviews
Reviews in 10 cities Reviews in 10 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 13 May 2012

Park avenue elegant. Concierge very helpful. To get theater tickets the day before was VERY expensive. But he got us surprisingly good seats. Healthy stretch of the legs getting back to hotel. More

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Stuart Schwartz, General Manager at Loews Regency Hotel, responded to this review
14 May 2012

Dear docc_11, I am happy to hear that our fantastic concierge team were able to find you good tickets to a show of your choice. We look forward to welcoming you back in the near future. Warmly, Stuart Schwartz More

san juan capistrano
Top Contributor
56 reviews 56 reviews
Reviews in 14 cities Reviews in 14 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 11 May 2012

When my wife and I were recently in the city we decided to stay at Loews for the first time. It is in a good location in midtown 61st and Park. We arrived at 7:00 pm and our room was not ready. This was upsetting,but the front desk offered to buy us a drink while the room was prepared. This... More

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See 14 more reviews by drishi for New York City
Stuart Schwartz, General Manager at Loews Regency Hotel, responded to this review
14 May 2012

Dear drishi, Thank you for taking the time to share your comments with us. It is with such feedback we can continue to grow and improve the guest's experience while staying with us. I look forward to the opportunity to welcome you back in the near future. Warmly, Stuart Schwartz More

Cape Town, South Africa
Senior Reviewer
10 reviews 10 reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 11 May 2012

Upper East side location is great - quiet but close to everything. We found the service to be outstanding, including room service. Rooms are bland but comfortable and a very good size for NYC. The wireless in rooms and the internet fees in the business centre are too high but wireless in the lobby is free. The power breakfast began... More

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 9 May 2012
1
person found this review helpful

first they arranged a limo for me from JFK and charged me 276 $ for it ! ( price in a normal cab = $ 60) They charged me 3 x 29 $ to connect to the Internet for 3 devices. Breakfast - very averaged and served by a brusque overweight waiter who acted like a nightclub bouncer - $60.... More

Was this review helpful? Yes
Stuart Schwartz, General Manager at Loews Regency Hotel, responded to this review
11 May 2012

Dear Charles d, Thank you for taking the time to share your experience. It is unerving to hear of your unpleasant experiences. Please feel free to contact me directly to discuss further. Warmly, Stuart Schwartz More

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Additional Information about Loews Regency Hotel

  • Regency New York City
  • Regency Hotel New York
  • New York City Regency
  • Loews New York City
  • New York City Loews
  • Regency New York
  • Regency Hotel Nyc
Address: 540 Park Ave, New York City, NY 10021
Price range (per night):* RM997 - 2,612

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Loews Regency Hotel
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