On The Ave was a beloved, repeat-stay hotel for tourists as well as residents in the tri-state area. We recently had business in the city and were looking forward to another stay here. The hotel is under new ownership and the recent redecoration of the guest rooms is shocking. The once charming, rather pretty-romantic decor is all gone. It now... More

My nine year old daughter and I stayed at On the Ave in April during her spring break and had a lovely time at the hotel and in the city. Although the hotel lobby was being renovated and under construction (lots of noise, cramped public space), our guest room, although small, was modern, fresh and clean. My kudos however, goes... More

My son and I stayed at the hotel while visiting Columbia University. The room was very clean, comfortable beds, huge tv, plenty of closet space and the bathroom was big. We found plenty of places to eat, shop and the subway station was 2 blocks away and easy to find. My son has committed to Columbia so we will be... More

Like other reviewers, I was a bit bummed about the construction. The lobby and elevator areas were tight, but it never took us more than 5 minutes to catch an elevator, Staff at On the Ave were awesome, even after we left. I accidentally left a sentimental item in the room. When I called staff quickly located the item and... More

We booked for 2 weeks but had daily reports to print out from our business. The hotel is having renovations done and the business centre and gym have disappeared not to mention the minute kiosk that replaced the lobby. The weekly rated for wifi had gone up from 40$ to over 100$. This is temporary of course but management should... More

Very disappointed. Some days it took 20 minutes to get an elevator. You have free Wi Fi in the lobby which was a bench in the hallway. One ice machine on the 12 floor. no vending machines or Mini Bars.

After making it through the construction zone that is the front entrance to the hotel, the friendly staff got me on to my room quickly. The hallways are dark and narrow, which I didn't like, but the room had high-ceilings and a very comfortable bed. The bathroom is small but well-appointed. This is a departure from the noise and hustle... More

We have stayed here before, so would have never anticipated things to be different this time. Big mistake!!! Understandable that hotels need to renovate, but it would have been nice to have been informed of this & also to the extent of the renovations going on considering we booked our reservations well in advance. It was difficult to even have... More

The hotel continues to renovate itself but not without some issues. The temporary lobby is small and only the back elevators were working. My last visit six months ago, the front elevators were in repair then as well. The new décor on the room 1007 is like a dorm room. The room is large, the bed is comfortable, but no... More