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All 78 El Paso hotels

Chase Suite Hotel El Paso

2.5 of 5
6791 Montana, El Paso, TX 79925
Hotel amenities
Chase Suite Hotel El Paso
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61%
Ranked #46 of 78 hotels in El Paso
Most recent review
5 of 5 stars Reviewed 17 June 2013
Rdy_2_C_the_World DuQuoin, Illinois
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61 reviews from our community

    Trip type
Traveller rating
    21
    15
    5
    11
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Date Rating
DuQuoin, Illinois
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 17 June 2013 NEW

My husband has been staying her for 3 months now, and I've been here for about 6 weeks we could not ask for anything more. I take my daughter to complimentary breakfast every morning and she always finds something she like. There is social hour Mon-Thurs in the lobby as well that is also complimentary. Laundry facilities, 2 pools, very... More

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Ever
1 review
3 of 5 stars Reviewed 26 May 2013

I've stayed here three to four times a year on business for each of about the last five years, so have good experience with various second floor two story units with loft. I only stay in this second floor room type. Pros: units are exterior walk up, not just one building, but many buildings spread out across large parcel of... More

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Lewisburg, WV
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 22 February 2013

The front desk was very nice and we had a quick check-in. When I got to my room, the room key wouldn't work so they had maintenance come out and fix it right then and there. We were staying for a few days and the kitchen area was nice and clean. It had everything we needed: large fridge, microwave, oven... More

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Robert R, General Manager at Chase Suite Hotel El Paso, responded to this review
26 February 2013

Dear cswise86, Thank you for choosing to stay with us on your recent visit to El Paso. I appreciate you taking the time to write a wonderful review for us and hope that in the future you do return and stay with us. Please know that we are continuously trying to improve our property and our services and feedback like... More

A TripAdvisor Member
4 of 5 stars Reviewed 23 December 2012

Review collected in partnership with Easytobook.com

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San Antonio, Texas
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 8 December 2012

Chase Suite Hotel is so badly need of repair and management! Entrance doors that you can see through do to no weather stripping and damage from being kicked in. Two recent stays, and the ice maker did not work, had to walk to the front desk, and was given very little ice. Microwave was not working. The mattresses act like... More

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Robert R, General Manager at Chase Suite Hotel El Paso, responded to this review
11 December 2012

Dear Alamobrady, I apologize that your room did not meet your expectations as this is not our company standard and I will have the issue addressed with our housekeeping department. I was very displeased to hear the things that you mentioned. Our beds are Simmons beautyrests which our guests normally find to be very comfortable. I do apologize about the... More

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Long Beach, CA
Contributor
15 reviews 15 reviews
15 hotel reviews
Reviews in 10 cities Reviews in 10 cities
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed 27 October 2012

This place is terrible!!! I was not planning on staying in El Paso, bad weather forced me to stay for one night. All of the other hotels in the area were booked so I decided to stay there. Big mistake. I don't understand how there are any positive reviews for this place. Not very clean, there was a slash in... More

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Robert R, General Manager at Chase Suite Hotel El Paso, responded to this review
30 October 2012

Dear dac007, I apologize that your stay did not meet your satisfaction. I would like to let you know that we are currently in the process of renovating our rooms. Our primary focus are the things that you mentioned and we are working to correct them as fast as possible.I am very sorry again that the room that you were... More

San Antonio, Texas
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 17 October 2012

This hotel was so much more than I expected. For $88 a night we stayed in a 2 bedroom suite. It contained two restrooms, a full kitchen, two king size beds and a sofa bed, with a televison in every room. We will definitely stay here again while visiting El Paso.

Was this review helpful? Yes 3
Robert R, General Manager at Chase Suite Hotel El Paso, responded to this review
19 October 2012

Dear Jenniemay210, Thank you for your excellent review. We appreciate you staying with us and hope to see you in the enar future. Thank you! More

Blanco, Texas
Contributor
16 reviews 16 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 15 October 2012

The hotel was apparently an apartment complex in its former life. My studio room was very comfortable, clean and roomy. I didn't sleep very well largely because my room was next to the street. Around 8 or so p.m., a young woman with the hotel called my room and asked if I had everything I needed. I thought that was... More

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Robert R, General Manager at Chase Suite Hotel El Paso, responded to this review
19 October 2012

Dear sherylsr, Thank you for your feedback. I apologize that your sleep from the street was keeping you up. In the future we can definetily place you in a quieter location away from the main road. I'm glad to hear that the staff was friendly and you enjoyed our managers social. We hope to see you again soon. Thank you. More

Santa Monica, CA
Top Contributor
72 reviews 72 reviews
23 hotel reviews
Reviews in 26 cities Reviews in 26 cities
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 25 September 2012

this was a nice place. It wasn't four star but it was large, comfortable and clean. We stayed in a queen suite. The kitchen was large and had a full refrigerator which is always convenient, as well as a microwave oven, sink, stove. The pool was cold and so the jacuzzi even though it was close to 100 degrees out.... More

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See 4 more reviews by keeks2020 for El Paso
Robert R, General Manager at Chase Suite Hotel El Paso, responded to this review
19 October 2012

Dear keeks2020, Thank you for the wonderful feedback. I'm glad that you enjoyed our hot breakfast and liked all the options that we offer. I do apologize about the spa being out when you were here but please know that it has been fixed and is operating now. Please see us soon when you are in town. Thank you! More

El Paso, Texas
1 review
5 of 5 stars Reviewed 6 September 2012

I chose to stay at this property because it was recomended by some family members who also enjoyed their stay there. I really liked how the propety looked it had a southern texas vibe going. The staff was very helpfull, as i arrived i had all my children and luggage trying to get out of my car, a house keeper... More

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Robert R, General Manager at Chase Suite Hotel El Paso, responded to this review
7 September 2012

Dear Emily C, Thank you for your wonderful feedback. It is comments like yours that make me proud of my housekeeping staff and things like that, that go unoticed in a busy world. I am glad that you and your family had a wonderful stay and hope that you return in the future and have more positive experiences. Thank you. More

 
 
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Additional Information about Chase Suite Hotel El Paso

Also Known As:
Chase Suite El Paso
Address: 6791 Montana, El Paso, TX 79925
Region: United States > Texas > El Paso
Amenities:
Business Centre Free Breakfast Free Parking Kitchenette Pets Allowed Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #46 of 78 hotels in El Paso
Price range (per night): RM282 - 401
Hotel Class:2.5 star (2.5*)
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