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Courtyard by Marriott Newport News Yorktown Hotel Reviews, Yorktown

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Courtyard by Marriott Newport News Yorktown

3.0 of 5
105 Cybernetics Way, Yorktown, VA 23693
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Courtyard by Marriott Newport News Yorktown
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Ranked #1 of 8 hotels in Yorktown
4.0 of 5 stars 80 Reviews
Most recent review
“Managers Receptions of Excellence”
5 of 5 stars Reviewed 7 June 2013
Katrina W Newport News, Virginia
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80 reviews from our community

    Trip type
Traveller rating
    39
    28
    5
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Date Rating
Newport News, Virginia
1 review
“Managers Receptions of Excellence”
5 of 5 stars Reviewed 7 June 2013

I attended a few of the manager's Reception at this property. My company is one of their biggest clients, because we usually host our employees and business guests there, and we do many of our offsite events there as well. The entire staff was very welcoming, frinedly, and helpful across the board. Tracey Robinson took the lead in coming to... More

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Tracey S, General Manager at Courtyard by Marriott Newport News Yorktown, responded to this review
11 June 2013

Thank you for your continued support to our Manager's Reception. We are extremely pleased that you and your guest feel so welcomed as it is our pleasure to make everyone feel at home when they walk through our doors at Courtyard by Marriott Yorktown. There is nothing more rewarding to a General Manager to know that her staff goes above... More

1 review
“Best Courtyard Experience Ever”
5 of 5 stars Reviewed 31 May 2013

Entire staff was so friendly and accomodating. We were treated as if we were at a 5 star resort.The hotel was extremely clean. The pool and jacuzzi area was really nice and even equipped with lift chairs so that everyone can enjoy it. Miss Bobbi at the front desk has a real way of making all the guests welcome.

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Tracey S, General Manager at Courtyard by Marriott Newport News Yorktown, responded to this review
11 June 2013

We are pleased to know that your stay at the Courtyard by Marriott Yorktown was "Best Courtyard Experience Ever!" Our continued goal is to ensure that every guest that walks through our doors feels the warm welcome from our staff. I have shared your review with entire staff and we look forward to having you stay with us in the... More

Crestview, Florida
Contributor
18 reviews 18 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
“Continued quality from Courtyard”
4 of 5 stars Reviewed 30 May 2013

Again, Courtyard by Marriott lived up to my expectations. We were visiting relatives in the area and this was the closest Courtyard. The staff was friendly and helpful. The room was clean and comfortable. The property was convenient to the interstate and easy to find. Yes, I recommend this property!

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Tracey S, General Manager at Courtyard by Marriott Newport News Yorktown, responded to this review
11 June 2013

Thank you for choosing to stay with us at the Courtyard by Marriott Yorktown while you visited with you family. We are pleased to know that your accommodations met your expectations as we value your business. I have shared your review with the entire staff as we take pride in knowing that you and your family had an great experience... More

Covington, Virginia
1 review
“Cleanest and great hospitality”
5 of 5 stars Reviewed 20 May 2013

This by far was the cleanest and nicest hotel we have ever stayed in... Staff was great from top to bottom....We will be sure to return....wonderful experience.... Exceptional !!!...and we have stayed in what was supposed to be high end scale and this Marriott I cannot say enough good about....customer service...delightful and you could tell these people work hard to... More

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Tracey S, General Manager at Courtyard by Marriott Newport News Yorktown, responded to this review
24 May 2013

Thank you for choosing the Courtyard by Marriott Yorktown, Virginia for your lodging needs. I have shared your review with our entire staff. We take great satisfaction in knowing that your needs were met and that this was a great experience for you and your family. We look forward to serving you again in the near future. At Your Service,... More

Pordenone
Senior Contributor
33 reviews 33 reviews
18 hotel reviews
Reviews in 26 cities Reviews in 26 cities
5 helpful votes 5 helpful votes
“Awesome stay!!”
4 of 5 stars Reviewed 30 April 2013

Great location, friendly staff, big and comfortable room. The hotel wasn't too noisy during the night time but I will suggest to choose a room at the second floor. It was clean enough but I would say not the best. The price was good and internet connection very fast!!

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See 3 more reviews by Mskonalisa for Yorktown
Tracey S, General Manager at Courtyard by Marriott Newport News Yorktown, responded to this review
2 May 2013

Thank you for choosing the Courtyard by Marriott Yorktown, Virginia for your lodging needs. I have shared you review with our entire staff. We take great satisfaction in knowing that your needs were met and that this was a great experience for you. We look forward to serving you again in the near future. At Your Service, Tracey Spencer General... More

Cincinnati, Ohio
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Clean room, dirty bathroom floor, comfortable beds, nice shower”
4 of 5 stars Reviewed 26 April 2013 via mobile

Was visiting relatives for a birth in the family. Stayed for 3 nights. First impression was 'beautiful area, safe'. Walked in and saw the other guests congregating in the lobby and thought 'kinda trashy' based on their appearance etc. The apparent manager wasn't exactly friendly, more aloof and she came off a bit 'tattooed rough type'. Otherwise the folks running... More

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Tracey S, General Manager at Courtyard by Marriott Newport News Yorktown, responded to this review
27 April 2013

Thanks for taking the time to post a review about our hotel. I am sorry you had a bad impression during your recent visit with us. Please be assured that all issues you've rasied have been addressed, and appropriate action has been taken. Again, I want to thank you for taking the time to share your concerns with us. There's... More

Bristow
Senior Contributor
31 reviews 31 reviews
15 hotel reviews
Reviews in 12 cities Reviews in 12 cities
11 helpful votes 11 helpful votes
“Fantastic remodel”
5 of 5 stars Reviewed 21 April 2013

Since our last visit, they remodeled the entire hotel, and they did a marvelous job. The rooms are perfectly done; everything is as you would expect from a Courtyard. The lobby area is vastly improved, including a coffee bar, grill, and ice cream stand. They have small circular booths with private TVs--a nice touch. The lady who checked us in... More

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See 2 more reviews by LaxDadOf3 for Yorktown
Tracey S, General Manager at Courtyard by Marriott Newport News Yorktown, responded to this review
22 April 2013

Welcome back to our newly renovated hotel and thanks for taking the time to write a review about our hotel. We are happy that you enjoyed your stay with us. We take great satisfaction in knowing that your needs were met and that this was a great experience for you. Thank you for choosing our hotel. We look forward to... More

Lakeland, Florida
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
“Seemed to be a new hotel”
4 of 5 stars Reviewed 16 April 2013

Everyone was friendly but they seemed slightly disorganized and somewhat confused when answering some questions. They had the latest technology for their guests in the room and Lobby. They quoted that there was free coffee 24/7 but I never saw it. Anything that you wanted needed to be purchased at a very extremely high cost. I paid $7 for 2... More

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Tracey S, General Manager at Courtyard by Marriott Newport News Yorktown, responded to this review
22 April 2013

Thank you for choosing the Courtyard by Marriott for your lodging needs. We appreciate your feedback as that serves as our measuring stick of how well we are meeting our guest needs. I want you to know that the comments and suggestions we receive are taken seriously. They tell us what we're doing right, what we're doing wrong and how... More

New Bern, North Carolina
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
20 helpful votes 20 helpful votes
“Clean and Convenient”
5 of 5 stars Reviewed 8 April 2013

This hotel is a little older, but has been updated and looks very modern and clean. It is also very convenient to tons of shopping and restaurants and in, what appears to be, a nice, safe, mixed residential/commercial area. The staff was prompt and polite upon our arrival and greeted us almost every time we arrived and left the property.... More

Was this review helpful? Yes
Tracey S, General Manager at Courtyard by Marriott Newport News Yorktown, responded to this review
22 April 2013

Thank you for choosing the Courtyard by Marriott for your lodging needs. We appreciate your feedback as that serves as our measuring stick on how well we are meeting our guests needs. Please except my sincere apology for the inconvenience you experience during your stay with us. Again, I want to thank you for taking the time to share your... More

Philadelphia, Pennsylvania
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
“Nice staff”
4 of 5 stars Reviewed 5 April 2013

The staff are very friendly and helpful. The property is nice and cozy. The housekeeping staff were very nice and they worked hard to keep the property clean. The day manager, Mr. Perry was friendly and very approachable.

Was this review helpful? Yes
Tracey S, General Manager at Courtyard by Marriott Newport News Yorktown, responded to this review
7 April 2013

Thank you for choosing the Courtyard by Marriott Yorktown, Virginia for your lodging needs. I have shared your review with Chris and our entire staff. We take great satisfaction in knowing that your needs were met and that this was a great experience for you. We look forward to serving you again in the near future. At Your Service, Tracey... More

 
 
Courtyard by Marriott Newport News Yorktown
Courtyard by Marriott Newport News Yorktown
4.0 of 5 stars 80 reviews
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Additional Information about Courtyard by Marriott Newport News Yorktown

Also Known As:
Courtyard By Marriott Newport News Yorktown Hotel
Courtyard By Marriott Newport News Yorktown Hotel Yorktown
Courtyard Yorktown
Yorktown Courtyard
Yorktown Marriott
Courtyard Newport News Yorktown
Address: 105 Cybernetics Way, Yorktown, VA 23693
Phone Number:
Region: United States > Virginia > Yorktown
Amenities:
Business Centre Fitness Centre Free High-Speed Internet Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 8 hotels in Yorktown
Price range (per night): RM337 - 549
Hotel Class:3 star (3*)
Reservation Options:
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Courtyard by Marriott Newport News Yorktown
105 Cybernetics Way
Yorktown, VA 23693
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