The hotel is nice in general. The service at the front desk is excellent. I had a king size bed, so the room had a small living area. It had fridge, and a wet bar. There is swimming pool and whirlpool. The rooms were clean. TV was old, but I do not care about it. The breakfast was good. It...
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Dear XXGRZESX,
It is great to hear that you had an enjoyable stay at the Shilo Inn while in Mammoth Lakes. The Staff and Management appreciate the positive comments from our valuable guests. You can rest assure we will continue to do our best and look forward to your return.
Sydney Brayton
General Manager
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I booked a weekend trip to Mammoth and wanted to spend little on the hotel due to high lift ticket prices! Shilo Inn is perfect for your budget weekend snowboard/ski trip. The staff is super friendly and helpful. We forgot our key when we went out on Saturday night and the front desk staff were switching shifts around midnight and...
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Dear JT33Dallas,
Thank you for your nice words about Mammoth Lakes Shilo. It’s always good to hear our staff is showing off their exceptional customer service skills. We are also glad to hear how much our guests appreciate the spacious rooms, great location and the Pool/Spa/Fitness that never closes. We look forward to your return so we can offer you...
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Was pleasantly surprised with my stay at Shilo Inn. Basic rooms but very friendly staff and the continental breakfast was above and beyond others that I have had within the states. It's a five minute walk to the bus stop to get you to the top of Mammoth and comes reguarly. Also close to shops and restaurants but very easy...
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Dear Streax,
Thank you for your kind words about your stay at the Shilo Inn Suites in Mammoth Lakes. I will be proud to share this with the staff and let them know their hard work has been noticed and that you felt your stay was affordable. We appreciate all the feedback we receive. We feel it helps us focus...
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We stayed here for three nights over a holiday weekend. The things we liked most were the free continental breakfast (cereal, toast, bagels, muffins, hard boiled eggs, do it yourself waffles, yogurt), airport shuttle, pool/hot tub, and the in room microwave and mini-fridge. The rooms are dated and a bit worn and the elevator was broke during part of our...
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JT33Dallas,
Thank you for your encouraging comments about your stay in Mammoth Lakes. We are pleased to hear that you felt it was affordable and convenient and were able to enjoy the pool, breakfast and amenities in the room. We are truly sorry the elevator was not working properly. You can be assured that it will be repaired swiftly. We...
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Pool is good sized, spa is HUGE, everything open later than most other facilities.
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This is another return visit. The rooms were clean and fresh. the staff was wonderful. The Hotel General Manager Bobbi was pleasant and friendly. We have told our friends.
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Reviewed 30 April 2011
My family and I arrived without a reservation at midnight in October on our way back home from San Diego. Our kids (2 eleven year olds and a 6 year old were exhausted!). Bobbi, the manager, was incredibly friendly, fast and helpful. She offered extra towels and blankets without even asking. The rooms were large (much larger than Quality Inn...
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We stayed here as a family for 1 night whilst travelling from San Fran to Vegas. It's an ideal place to stop and the welcome was nice and friendly. The room was plenty big enough and clean. Would definitely consider again and if I was to come here in the winter - would check it our for somewhere to stay...
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Dear Whittisteve,
Thank you for wonderful comments about the Shilo Inn in Mammoth Lakes, California.
I was very happy to hear you kind comments about the staff and our rooms. We strive to keep affordable excellence. Please do keep us in mind for your winter trip to Mammoth.
Thank you again,
Bobbi Sherrell
General Manager
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VERY Dis-Appointed . Good job i did not pay the full rate. very out dated hotel, we were in the usa for 4weeks it was not our worst but a close 2nd. IT IS A PET FRIENDLY HOTEL not sure if i got my bites from the bedding or the country walks during the day.Old bedding Old Bed Old Tv...
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Dear Guest,
You have my sincere apologies for your experience with our staff. It is truly not acceptable and will be addressed. I am very sorry to learn of your overall disappointing stay. I do appreciate you taking the time to pinpoint areas of improvement for us here at the Shilo Inn, Mammoth Lakes. We are always would be happy...
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For the price, we found Shilo Inn to be a disappointment. The fitness center was closed due to broken equipment. The swimming pool was stained and appeared a bit cloudy (though this could be due to the staining). The hot tub was only slightly warmer than the pool, also stained and not very inviting. The TV was old with limited...
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I do appreciate your taking your time out to pinpoint areas of improvement for us here in Mammoth Lakes at the Shilo Inn.
We strive to keep a high level of service and give all our guests a wonderful stay.
My apologies regarding your disappoint with our facility.
Again, thank you for your honest critique, and we do hope that...
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