This was perhaps the worst hotel experience of my life. It started out with the fact that despite my wishes and what I booked, I was relegated to a disgustingly smelly smoking room. Then, after I got into the room, I realized that it was a specially equipped wheelchair room, which, of course, is fine. I understand and appreciate that...
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Thank you for taking the time to share your experiences about your stay at the Embassy Suites Philadelphia International Airport.
I apologize and regret the noise issues that you encountered from your guest suite. We discovered that this noise was derived from air in the pipes that needed to be released. Our maintenance staff completed this repair on the following...
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We flew out of Philly on a Monday morning at 4 AM and got back Friday at Midnight. We had absolutely no trouble leaving our car there for that time and the shuttle was prompt both ways. The manager's reception was a nice surprise and the breakfast was very good. I would definitely stay again. The room was clean, the...
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Thnak you for taking the time to share your experiences about your stay at the Embassy Suites Philadelphia International Airport. It is great to hear that the shuttle was on time as expected, the suite was clean and you enjoyed our complimentary cooked to order breakfast and mangers reception. It sure is gratifying to know that our passion in delivering...
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I have been staying at this location almost every week since Nov. 2011. The staff are all warm and courteous. The facility is well kept with a nice pool/hot tub and workout facility. Breakfast is good, especially the cooked-to-order items. Check-in and check-out are usually very fast and efficient. There have been a few times where check-in wasn't up to...
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Thank you for taking the time to provide us your feedback. I am pleased to hear that you enjoyed your stay at the Embassy Suites Philadelphia International Airport and appreciate your kind and gracious comments regarding our warm and courteous staff. I apologize for any inconvenience that we caused you in the registration process and will make sure that we...
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I really enjoyed my stay at the Embassy Suites Philadelphia Airport. Rooms were clean and very spacious and the hot cooked to order breakfast was great in the morning. The pool area looked really nice too, though I didnt try out the pool. The staff was very friendly and helpful and the free airport shuttle was very convenient. My only...
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Thank you for taking the time to share your recent experience with us about your stay at the Embassy Suites Philadelphia Airport. I am pleased to hear that you felt our staff was friendly and helpful and that the hotel was clean and spacious with a great cooked to order breakfast. I am glad that you appreciated our proximity to...
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Terrific hotel - suites are large & comfortable. Bed was clean and supportive. Facilities were nice - but shower head needs replacing.
Great stay - a bit over priced.
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Thank you very much for taking the time to share your experiences about your stay at the Embassy Suites Philadelphia International Airport. I am pleased to hear that you felt that your guest suite was very clean, comfortable and spacious. I will be sure to pass on your comments to our maintenance staff to ensure we check our shower heads....
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Great stay this week w/a great staff. My company actually wanted me to stay at another location, but I chose this one over it. The breakfast is outstanding. The rooms are clean and comfortable.
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We appreciate you taking the time to share your experiences about your stay at the Embassy Suites Philadelphia International Airport. I am pleased to hear that you felt your guest suite was clean and comfortable and that you enjoyed our complimentary cooked to order breakfast. I will be sure to pass on your kind comments to the rest of my...
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I was very dissappointed with my experience at this property this weekend; however I do want to first share what was good. All staff were pleasant; the hotel was clean; beds were the most comfortable ever; breakfast was great; and front desk staff at their level addressed my concerns. The suite layout is great for those who want a separate...
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Thank you very much for taking the time to share your experiences about your stay at the Embassy Suites Philadelphia International Airport. I am pleased to hear that you felt the hotel staff was pleasant, the hotel was clean, the bed was comfortable, the breakfast was great and the front office staff was capable in addressing your concerns.
I apologize...
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I am a Hilton Honors Diamond and stay at many Embassy Suites.Mostly, they have become a bit dated. However, the attitude of the staff at this property makes it easy to recommend it.
The rooms are typical, but spotless. The front desk manager was outstanding in every way. Even the young man assigned to help during breakfast (Keith) was great....
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We appreciate you taking the time to share your experiences about your stay at the Embassy Suites Philadelphia International Airport. I am pleased to hear that you felt your guest suite was spotless and that our service staff was exceptional. I will be sure to pass on your kind comments to Keith in our breakfast department and let him know...
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Service was outstanding-from the breakfast cook to the front desk and the airport shuttle driver, we enjoyed the staff, making it a pleasant visit. The only real issue (minor) was a TV in the bedroom that wasn't set up (we figured it out).
One unexpected benefit - we were able to park the car there after out stay for $5...
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Thank you for taking the time to provide us your feedback. I am pleased to hear that you enjoyed your stay at the Embassy Suites Philadelphia International Airport and appreciate your kind and gracious comments regarding the outstanding service you received.
Thank you again for your feedback and for choosing the Embassy Suites Philadelphia Airport for your hospitality needs.
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The Chefs at this breakfast buffet are wonderful and follow your wishes making the best omelet ever!!! The omelts are very large and they offer additional meats and fried potatoes, cheese, spinach, peppers and many more items. They are very friendly, helpful, and never complain about your order.
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Thank you for sharing your kind comments about your recent stay at the Embassy Suites Philadelphia International Airport. It is absolutely wonderful to hear that you enjoyed our complimentary cooked to order breakfast. Our Breakfast Chefs enjoy making your omelet to order and I am pleased to hear that you felt they were friendly and helpful. We love providing excellence...
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