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All 84 Philadelphia hotels

Four Points by Sheraton Philadelphia Northeast

3.0 of 5
9461 Roosevelt Boulevard, Philadelphia, PA 19114
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Four Points by Sheraton Philadelphia Northeast
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Ranked #54 of 84 hotels in Philadelphia
Most recent review
4 of 5 stars Reviewed 18 June 2013
fkwok555 brooklyn, ny
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201 reviews from our community

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Traveller rating
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Date Rating
brooklyn, ny
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 18 June 2013 NEW

I stayed at this property on 6/14-6/15 for a nearby marathon. I admit I arrived super early, but Samantha was able to get me room 126 by 12:30 pm. I didnt care if it was on the ground floor. The room was decent but you can see the wear and tear of the wooden desk, TV and dresser piece. Lots... More

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Danbury, Connecticut
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 3 June 2013

I would echo the prior reviewer who noted how difficult it is dealing with the entrance/exit on Roosevelt Blvd. Roosevelt Blvd is just kind of crazy in general - 12 lanes, with 'local' and 'express' sections. So the location suffers from that. The hotel is fine - clean room, comfortable beds. etc. The air conditioning is noisy but my biggest... More

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GMFourPointsPhillyNE, General Manager at Four Points by Sheraton Philadelphia Northeast, responded to this review
8 June 2013

Dear AFusco, Thank you for the feedback you provided regarding your recent stay at the Four Points by Sheraton Philadelphia Northeast. Your satisfaction is very important to our hotel. I would like to personally apologize for any inconvenience you may have encountered due to our internet service being inconsistent during your recent stay. Over the next few months, we will... More

Chesapeake, Virginia
Contributor
16 reviews 16 reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 31 May 2013

Hotel was overall a very good hotel. Nothing remarkable, but certainly a good value in Philly. The beds were comfortable and spacious for the price. Very clean throughout. Ample parking, but the entrance off of Roosevelt is a disaster (way to tight -- you literally need to make a right angle turn to get in off the busy street --... More

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See 2 more reviews by David M for Philadelphia
GMFourPointsPhillyNE, General Manager at Four Points by Sheraton Philadelphia Northeast, responded to this review
8 June 2013

Dear David M, Thank you for the feedback you provided regarding your recent stay at the Four Points by Sheraton Philadelphia Northeast. It was indeed our pleasure to host you. I thank you for the kind words on the service you received while staying with us. Our team works very hard on making each and every guest stay a memorable... More

Laurel, MD
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 27 May 2013

My family and I stayed in this hotel for one night following a trip to Sesame Place. I booked the room through hotels.com, but inadvertently accepted a room for the wrong day. It was after the cancellation period, so I was not able to cancel, but the hotel did allow us to switch the days. The original room price was... More

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See 2 more reviews by CNelTravelGenious for Philadelphia
GMFourPointsPhillyNE, General Manager at Four Points by Sheraton Philadelphia Northeast, responded to this review
29 May 2013

Dear CNelTravelGenious, Thank you for allowing us to host your recent stay at the Four Points by Sheraton Philadelphia Northeast. Your satisfaction, feedback and business are very important to us. As General Manager, your comments and feedback are very important to us as we use them to commend our associates that have gone above and beyond in providing exceptional service... More

Nipomo, California
Senior Reviewer
8 reviews 8 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 18 April 2013

4/14/2013 Regarding my 2nd of my 8 day stay. Four Points by Sheraton Philadelphia, Northeast. I thought I was going to be a experiencing a "5 Star" experience, only to be completely disappointed by an experiencing an environment that really does not even qualify for a One Star experience! This is listed as a remodeled room! What a joke! The... More

Was this review helpful? Yes 1
See 3 more reviews by bluemoondragonfly for Philadelphia
GMFourPointsPhillyNE, General Manager at Four Points by Sheraton Philadelphia Northeast, responded to this review
20 April 2013

Dear Bluemoondragonfly, First and foremost, thank you for staying at the Four Points by Sheraton Philadelphia Northeast recently and sharing your feedback with us. Your feedback is greatly appreciated. I am very concerned to hear that you did not enjoy your stay and that you encountered the issues as noted in your review. Our team is very focused on improving... More

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Davenport, Florida
Senior Contributor
39 reviews 39 reviews
14 hotel reviews
Reviews in 16 cities Reviews in 16 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 22 March 2013

The three things this hotel has going are (1) its location (depending on where one intends to stay), the location is excellent, (2) the staff are great, and (3) nice happy hour with tasty hot snacks and drinks. On the downside, the hotel is not the cleanest out there, my bed cover had visible stains not bleached out durng laundry.... More

Was this review helpful? Yes 2
GMFourPointsPhillyNE, General Manager at Four Points by Sheraton Philadelphia Northeast, responded to this review
6 April 2013

Dear Segebaba, Thank you for the feedback you provided regarding your recent stay at the Four Points Philadelphia Northeast. Your satisfaction, feedback and business are very important to us. I am sorry to hear that you found your guest room unacceptable. Our Housekeeping and Engineering departments work very hard to keep our guest rooms clean and all items in the... More

New York
Senior Contributor
40 reviews 40 reviews
8 hotel reviews
Reviews in 15 cities Reviews in 15 cities
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed 20 March 2013

This hotel should not be a Starwood property as it damages the good reputation of the brand. Upon check in my room key did not work and I had to go back to the front desk, not once but two times just to get the room key correct. The hallway to the room was dirty, the rug stained and worn.... More

Was this review helpful? Yes 1
GMFourPointsPhillyNE, General Manager at Four Points by Sheraton Philadelphia Northeast, responded to this review
22 March 2013

Dear jfrao, First and foremost, thank you for staying at the Four Points by Sheraton Philadelphia Northeast recently and sharing your feedback with us. Your feedback is greatly appreciated. In an effort to constantly strive to go above and beyond in terms of guest satisfaction, I feel that we did not accomplish this goal with your recent experience at our... More

Sykesville, Maryland, United States
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
Reviews in 13 cities Reviews in 13 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 19 March 2013

If you plan on staying here, the first thing you need to know is that traffic near this hotel can be tricky. Each direction has "Local" and "high speed" lanes separated by a physical barrier. Make sure you are in the local lanes or you will be looking at a couple of U-turns (which are not easy to make in... More

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GMFourPointsPhillyNE, General Manager at Four Points by Sheraton Philadelphia Northeast, responded to this review
22 March 2013

Dear Paul C, Thank you for the feedback you provided regarding your recent stay at the Four Points by Sheraton Philadelphia Northeast. It was indeed our pleasure to host you and your business is very important to us. I would like to take a moment to thank you for the kind words on the service you received while staying with... More

Boston
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 20 February 2013

Stayed here for the weekend in October. Nice hotel. I have no complaints. Pros: Comfy bed, decent sized room, friendly staff, quiet, good location. It's not too far away from Philly although I didn't venture into the city. There are shops/ restaurants within walking distance. I took a short bus ride to the mall. Overall would definitely stay here again.

Was this review helpful? Yes
GMFourPointsPhillyNE, General Manager at Four Points by Sheraton Philadelphia Northeast, responded to this review
26 February 2013

Dear Kristen H, Thank you for the feedback you provided regarding your recent stay at the Four Points by Sheraton Philadelphia Northeast. The feedback you provided regarding your stay with us is greatly appreciated. Should your travel plans bring you back to the Philadelphia area, we hope that you would consider staying with our hotel again. Thank you again for... More

Newark, New Jersey
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 20 February 2013 via mobile

Stayed for three nights the staff at front desk was helpful. The second night stay I think there was a change in the housekeeper that cleaned our room because they failed to do some of the basic's that should have been done. All in all however it was a good stay. I will be back in the near future.

Was this review helpful? Yes
GMFourPointsPhillyNE, General Manager at Four Points by Sheraton Philadelphia Northeast, responded to this review
26 February 2013

Dear Ocdgwg, Thank you for the feedback you provided regarding your recent stay at the Four Points by Sheraton Philadelphia Northeast. Your feedback, satisfaction and business are very important to our success. I would like to thank you for the kind words on the service you received while staying with us. Our team works very hard on making each and... More

 
 
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Additional Information about Four Points by Sheraton Philadelphia Northeast

Also Known As:
4 Points By Sheraton Philadelphia Northeast
Four Points By Sheraton Philadelphia Northeast Hotel
Four Points By Sheraton Philadelphia Northeast Hotel Philadelphia
Four Points Philadelphia Northeast
Sheraton Philadelphia
Four Points Philadelphia
Philadelphia Sheraton
Philadelphia Four Points
Address: 9461 Roosevelt Boulevard, Philadelphia, PA 19114
Region: United States > Pennsylvania > Philadelphia
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #54 of 84 hotels in Philadelphia
Price range (per night): RM482 - 629
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
The Four Points by Sheraton Philadelphia Northeast a relaxing and convenient stay just minutes from downtown, Bucks County, PARX Casino, and Northeast Philadelphia Airport with free shuttle service. ... more   less 
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