I have enjoyed my stay in this hotel quite a few times this spring. I work for a company called Machinex and I want to congratulate Jennifer for her quick and timely response as customer service rep to my team of co-workers and I.
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I have enjoyed my stay in this hotel quite a few times this spring. I work for a company called Machinex and I want to congratulate Jennifer for her quick and timely response as customer service rep to my team of co-workers and I.
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Excellent place to stay; good location and very clean place. Entire staff was courteous and helpful; manager's reception was good touch - great food. Cracker Barrel is within walking distance. Will stay here when traveling in area again.
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This HI Express is one of the best ones we have stayed at - very good location w/grocery store, fast foods, Cracker Barrel, gas stations etc within walking or short driving distance - would have been nice to have bananas available w/breakfast. Staff very accommodating and room outstanding with wonderful view overlooking a pond - only drawback was bad Wi...
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I picked this Holiday Inn Express because we were traveling south on I-95 and I wanted to get beyond Jacksonville, so that we didn't have to drive around the city in morning traffic. When we arrived the desk staff was pleasant enough, but the interior tile hall was dirty, the elevator floor was dirty, and the hallway upstairs was unvacuumed....
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JGinA2,
First of all, thank you very much for your recent stay. I am so sorry to see you did not enjoy your overall experience with us. It is IHG's goal to consistently provide superior service and accommodations and your comments are very important to us. We hope to have the honor of serving you again should your travels bring...
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My husband and I spent one night there on Christmas Eve and our car window was smashed in and everything inside was stolen in their parking lot. At first the desk clerk told the police they didn't know if the security cameras were working. Then they said they would get them to the police as soon as possible, the police...
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The facilities here are fairly average, but my room was a double-queen with a suite-like sitting area with sink and microwave. Super comfy bed too! The free continental breakfast is the typical fare, nothing to cheer about, but it's free after all.
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I had a room near the guest laundry on the 4th floor. The smell coming from the laundry polluted the hallway and then my room whenever I would run the bathroom exhaust.
The wireless network was very slow at times.
However the sausage gravy and biscuits and the cinnamon rolls served at breakfast were great, as was the breakfast hostess!
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I stayed here for 3 nights while working in the area. The hotel was very nice, beds were comfortable, location was good, and I would recommend it to others who are traveling to the area.
Mayaruinsonly
Destination Expert - Guatemala
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Quick Points:
*Newer Property-or least well maintained
*Clean and comfy rooms
*Amazing bedding
*Free Breakfast
*Proximity to good casual Italian
*Poor or mixed internet
*Customer service good (based on my experience)
At check-in I was very pleased. I was upgraded to a Suite-being I am a VERY loyal member of their priority club-given an gift bag w/popcorn and a few...
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My boyfriend and I stayed here for the CrossFIt Southeast Regional Competition held at the Jacksonville Equestrian Center in May 2011. While this hotel is not centrally or conveniently located to restaurants, shops, etc., I was pleasantly surprised by it! The service was great and very accomodating, the hotel was very clean and fresh, and the rooms were great! Definitely...
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