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Sheraton Jacksonville

3.5 of 5
10605 Deerwood Park Blvd., Jacksonville, FL
Hotel amenities
Sheraton Jacksonville
Ranked #50 of 132 hotels in Jacksonville
4.0 of 5 stars 53 Reviews
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53 reviews from our community

    Trip type
Traveller rating
    16
    18
    15
    2
    2
Date Rating
Saint Simons Island, Georgia, United States
Top Contributor
71 reviews 71 reviews
Reviews in 17 cities Reviews in 17 cities
75 helpful votes 75 helpful votes
5 of 5 stars Reviewed 21 May 2012 NEW
1
person found this review helpful

Oh, and plenty of free parking. As soon as I was greeted at the front desk, I knew I was in a wonderful place. The only thing shiner than the lobby was the huge smile from the receptionist at the front desk. I had a handful of requests upon check-in and she handled all them without batting an eye. My... More

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See 4 more reviews by Herdlinger for Jacksonville
Durham, North Carolina
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 17 May 2012

Walls were paper thin. Discovered mildew on blinds when rolled all the way down. The room was relatively small, the desk chair hits the bed. But worst of all was housekeeping. It was very apparent that the sheets were rolled back up, some clean towels left, but nothing else done: No vacuuming, sink and bathroom counter was not wiped down.... More

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Mount Dora, Florida
Top Contributor
89 reviews 89 reviews
Reviews in 48 cities Reviews in 48 cities
184 helpful votes 184 helpful votes
4 of 5 stars Reviewed 11 May 2012

We stayed here because it was near a medically facility where my husband was receiving treatment. The location was perfect for us because it was only a few blocks from where we needed to be. It might not be great for a regular guest. It is located in a business district, and there are no restaurants or tourist services within... More

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See 3 more reviews by Busy-retired for Jacksonville
Ohio City, Ohio
Top Contributor
53 reviews 53 reviews
Reviews in 25 cities Reviews in 25 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 3 May 2012

I was in town for business. I have bad allergies and the room was very clean. The towels smelled clean. The front desk receptionist was super nice and working the night shift it's not easy. Central location and close to shops. More

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See 2 more reviews by Rebecca_Mike for Jacksonville
Ray Smith, General Manager at Sheraton Jacksonville, responded to this review
5 May 2012

Hello Rebecca_Mike, Thank you very much for taking the time to review your recent stay with us. My team and I sincerely appreciate the very nice comments about both our service and our hotel. We agree we have a great location here so near to the beaches just 11 miles away and of course practically right next store to the... More

Senior Reviewer
10 reviews 10 reviews
Reviews in 10 cities Reviews in 10 cities
4 of 5 stars Reviewed 17 April 2012

Room clean, front desk friendly, had a relaxed stay other than housekeeping knocking on the door WAY to early. Lounge sucked!! But I did have a relaxe stay. More

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Ray Smith, General Manager at Sheraton Jacksonville, responded to this review
3 May 2012

Dear Krandolph39, Thank you for taking the time to review your recent stay at our property. I was disappointed to read about housekeeping's early call and I sure hope they didn't ignore your "Do Not Disturb" sign. The Lounge offers happy hour Monday through Friday and features locally brewed beers and ales only on tap from our name sake brewery.... More

Hudson, Florida
Senior Contributor
27 reviews 27 reviews
Reviews in 9 cities Reviews in 9 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 17 April 2012

Ergonomic beds and location made this a terrific choice . Big surprise this gem . Indoor pool and beautiful rooms make this a Sheraton show place. I love town center across the street and the beaches 10 minutes away. Best $75.00 hotel I ever stayed at and will look for Sheraton's from now on after seeing this ... wow .... More

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Ray Smith, General Manager at Sheraton Jacksonville, responded to this review
3 May 2012

Dear Webbknight, Thank you very much for taking the time to write down your kind words and comments concerning our property after your recent stay. Most people love our Sweet Sleeper Bed and we have to agree we have a great location so close to the best shopping in NE Florida and the beaches without any of the beach traffic.... More

Pooler, Georgia, United States
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 9 April 2012
1
person found this review helpful

This hotel gives all Sheratons a bad name. At first our room looked clean until we came back from swimming at their pool and wanted to give the kids a bath, we noticed all the hair left in the shower and the beds. After we waited a hour and a half for them to clean the room again, we noticed... More

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Contributor
16 reviews 16 reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 5 April 2012
1
person found this review helpful

Just finished a 14 night stay here and if I had to do it again....I probably wouldnt. All was not bad here...but let's do the good first: I felt the staff in the morning for breakfast downstairs was very good most days. In particular, Hiemi (?) sorry if I misspelled his name. He's very personable and was a joy chatting... More

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See 4 more reviews by afclakr for Jacksonville
Jacksonville Florida
Contributor
12 reviews 12 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 29 March 2012
1
person found this review helpful

We stayed up on the 6th floor. It was pretty nice. A light meal was served and the lady serving us was very pleasant. The room was great too. We had a king size bed with nice TV and small fridge. The only drawback was we had no micrwave to heat up anything. The greating was very nice too. We... More

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See 5 more reviews by treegc1 for Jacksonville
Ray Smith, General Manager at Sheraton Jacksonville, responded to this review
6 April 2012

Hello treegc1, Thank you very much for taking the time to review your recent stay with us and your fellow travelers. My team and I sincerely appreciate your kind words about our hotel and our product and service. We have a great location as you pointed out close to the St. John Town Center mall. All rooms on the 6th... More

Vancouver, WA
Senior Reviewer
7 reviews 7 reviews
Reviews in 7 cities Reviews in 7 cities
4 of 5 stars Reviewed 29 March 2012

We recently spent 3 nights here while we were visiting friends and relatives in the Jacksonville area. We stayed on the club floor (got an upgrade for $10 per night). The room was good but the club room was very small and the breakfast and evening snacks weren't very impressive. The hotel location is close to the St. John's Town... More

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Ray Smith, General Manager at Sheraton Jacksonville, responded to this review
1 April 2012

Dear garyamc, Thank you for taking the time to review your recent stay with us and your fellow travelers. I was disappointed to read about your impressions about the free food and beverages included with your club room. I sincerely apologize for any inconvenience. My team and I appreciate the nice comments about our hotel and our location near the... More

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Additional Information about Sheraton Jacksonville

  • Jacksonville Sheraton
Address: 10605 Deerwood Park Blvd., Jacksonville, FL
Price range (per night):* RM229 - 600

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