I was really nervious about staying at The Jacksonville Sheraton after reading some of the scathing reviews posted on Trip Advisor. I stayed there for two nights and had a great stay! My room was clean and my bed was comfortable. I had no issues with noise and the staff was super friendly and helpful. They saved me fifty dollars... More

Answer: Nothing or possibly a way for this hotel to be paid at least twice for the same room, with no compensation to the guest. My daughter arrived at this hotel later than she expected because of a flight delay but, felt confident that she had a guaranteed late arrival paid for. At 1AM, she was rudely told, "the hotel... More

This hotel is a little older, and you can definitely feel the dull-ness of the building. They have not done a good job of updating the decor inside the rooms and the hallways have a 1970s feel to it. They still had the loud, noisy a/c units on the walls which you have to manually set on the fan speed... More

The Sheraton is old enough to have a bit of wear and tear, but looks well maintained. The breakfast area, indoor pool, and exercise room seem in excellent shape. The grounds are well-landscaped and tidy. The hotel has conference/ballrooms extending south and west of the main building, so lower-floor west-facing rooms are likely to have views of roofs. The closet... More

I don't like this hotel but at least I know what I'm getting. The service is excellent and the staff try hard. The rooms are old, dated and showing lots of wear. The eating options are terrible but that's ok as the local outdoor mall is a free shuttle bus away.

So, I'm not one to normally write a review but this hotel was so bad. The walls are honestly paper thin. I could hear the people peeing from the next room and I could clearly hear every word they said. Not to mention all the sound in the hall way. Not a relaxing place to Stay at all. Seriously would... More

Sheraton has done a great job in upgrading their beds, linens and comforters which were really comfortable but otherwise our room in this property was just OK. The rooms are good sized and if you need space to work the desk setup is quite large. The flat screen TV works well but channel selection is very limited. The AC is... More

This Sheraton has a very nice lobby upon arrival and it's modern design is very impressive. The room was nice and decorated well, especially the large desk. It definitely catered to the business traveller and was lacking a small refrigerator in the room and a small table for dining alone. My major complaint is that the walls were aper thin.... More