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Microtel Inn & Suites Jacksonville (Butler Blvd/Southpoint)

2.0 of 5
4940 Mustang Road, Jacksonville, FL 32216 (Formerly Masters Inn Jacksonville)
Hotel amenities
Microtel Inn & Suites Jacksonville (Butler Blvd/Southpoint)
Ranked #121 of 132 hotels in Jacksonville
2.0 of 5 stars 35 Reviews
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35 reviews from our community

    Trip type
Traveller rating
    1
    4
    5
    9
    16
Date Rating
ws
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 10 April 2012
1
person found this review helpful

This was the worst hotel experience I have ever had. It started with the unpleasant manager that answered my call at 10pm to confirm check in and check out times (you know who you are M***). I could write a small novel on the events that occured the day of my check in , but instead I will keep it... More

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Birmingham, Alabama
1 review
1 of 5 stars Reviewed 8 October 2011

The front desk clerk was nice, checked in late. Booked room based on photos on website- WRONG...the 1st room we were given has a huge pink stain on the sheets and what looked like toenails and hair, the trash had not been changed. The desk clerk actually asked if we wanted to change sheets or change rooms.. Next room was... More

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1 of 5 stars Reviewed 26 September 2011

I normally do not stay at this hotel - I was visiting my parents in the city for a short stay . All the previous reviews are accurate - I will start by saying they need to take all of their linens including the towels and put a match to it and start over with new and fresh linen it... More

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Jacksonville, Florida
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 26 August 2011

We stayed for one night due to the air being out in our house. The room was clostrophobic small. There was black hair in the sink that matched the black pair of socks left under the desk. The glass on the picture frame was nasty. The sheets on the bed looked worn thin. Wouldn't recommend for even a night. The... More

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Douglasville, Georgia
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 8 June 2011

This hotel has great access to Butler Blvd. and I-95. The room was small (as expected from Microtel), but very clean. Continental breakfast selection was adequate. Great place for a quick stopover for travelers. More

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Melbourne, Florida
Contributor
14 reviews 14 reviews
Reviews in 5 cities Reviews in 5 cities
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed 24 March 2011

I will start by saying we have stayed in 2 Microtel hotels, Anderson, SC and Brooksville, FL and both are CLEAN! Lovely and very comfortable beds with wonderful bedding. We went to Jacksonville for my son's bday and we took his friend along too (going to Dave & Busters). Unfortunately we checked into the Microtel at 11pm and expecting to... More

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West Palm Beach, Florida
1 review
1 of 5 stars Reviewed 17 January 2011

Filthy carpets, long black hairs on blanket, stains on sheets, long black hairs on bathroom floor, stains in shower. Terrible! Would have not stayed after seeing the room if it were not so late and was only for one night. Will never stay here nor in any Microtel again. I suppose we really do "get what we pay for". More

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Savannah, Georgia
Senior Contributor
23 reviews 23 reviews
Reviews in 12 cities Reviews in 12 cities
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 4 January 2011

Checked in for a 2 night stay and checked out within 15 minutes. I had a feeling this hotel had housekeeping issues when I drove up and the trash can outside was overflowing and the hall way carpets were filthy. The first room I was given had hair all over the bath room floor and pubic hair in the bed... More

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Cape Coral
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 9 October 2010
1
person found this review helpful

We stayed here for three days, and it was horrible. The comforter had "body hairs", and the front desk clerk said, "They're all kind of nasty" when we asked for a new comforter and new sheets. More

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Flagler Beach, Florida
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 5 October 2010
1
person found this review helpful

The manager Mike charged me for 2 rooms even though I had canceled them and his employee told me that that it is no problem. Shady characters, do not give this guy your credit card!!!! More

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Additional Information about Microtel Inn & Suites Jacksonville (Butler Blvd/Southpoint)

  • Jacksonville Microtel
  • Microtel Jacksonville
Address: 4940 Mustang Road, Jacksonville, FL 32216 (Formerly Masters Inn Jacksonville)
Price range (per night):* RM151 - 157

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Microtel Inn & Suites Jacksonville (Butler Blvd/Southpoint)
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