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All 132 Jacksonville hotels »

Hyatt Regency Jacksonville Riverfront

3.5 of 5
225 East Coast Line Dr, Jacksonville, FL 32202
Hotel amenities
Hyatt Regency Jacksonville Riverfront
Ranked #35 of 132 hotels in Jacksonville
4.0 of 5 stars 298 Reviews
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298 reviews from our community

What travellers say about this hotel
  • Very nice(16)
  • Fitness center(8)
  • Front desk staff(6)
  • River view(5)
  • Friendly and helpful(5)
  • Hotel room(4)
  • Sports bar(4)
  • Rooftop pool(4)
  • Flat screen TV(4)
  • Next morning(3)
Traveller rating
    87
    110
    55
    26
    20
Only show reviews for Family (28) | Couples (62) | Business (156)
Date Rating
Hewlett, New York
Senior Reviewer
9 reviews 9 reviews
Reviews in 7 cities Reviews in 7 cities
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 23 May 2012 NEW
2
people found this review helpful

I stayed in Jacksonville at this property for a large conference. I have not stayed anywhere else in Jacksonville in the past. The location was nice - right on the water. Took the shuttle from the airport and it was $14. Cabs in general were very inexpensive in Jax and you will need one. The neighborhoods can be dicey or... More

Was this review helpful? Yes
Hotel Manager, Manager at Hyatt Regency Jacksonville Riverfront, responded to this review
24 May 2012

Dear Ladyssecret, Thank you for taking time and writing a review of your most recent stay at Hyatt Regency Jacksonville. We were pleased to hear our associates were rock solid, however apologize that our hotel was not to your liking. We appreciate your business and hope you will give our hotel another try. Sincerely, Matt Graham Executive Assistant Manager -... More

Atlanta, Georgia
Senior Reviewer
10 reviews 10 reviews
Reviews in 8 cities Reviews in 8 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 20 May 2012 NEW

Staff was very friendly and professional; they went out of their way to accomodate any request. The rooms were clean, comfortable and quiet. Other hotels in Downtown Jacksonville do not compare - More

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Hotel Manager, Manager at Hyatt Regency Jacksonville Riverfront, responded to this review
24 May 2012

Dear TWGeorge, The staff at Hyatt Regency Jacksonville Riverfront would like to thank you for your wonderful comments regarding our staff. At Hyatt, our goal is to provide 'authentic' hospitality and it sounds like we delivered. We appreciate your business and hope to see you again in the near future. Sincerely, Matt Graham Executive Assistant Manager - Rooms More

Atlanta
Contributor
17 reviews 17 reviews
Reviews in 11 cities Reviews in 11 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 19 May 2012

We booked on Priceline for what we think is a steal, and spent two weekend nights at this hotel. We loved our stay! When we arrived, the front desk staff was very warm and accomodating. We were upgraded to a riverfront room on the 14th floor because it's our anniversary! The lobby area is spectacular, elevators were quick and easy... More

Was this review helpful? Yes
Hotel Manager, Manager at Hyatt Regency Jacksonville Riverfront, responded to this review
24 May 2012

Dear Skelco11, Thank you for staying at Hyatt Regency Jacksonville Riverfront. We were pleased to hear your encounters with our staff were pleasant. We appreciate your business and look forward to your next visit. Sincerely, Matt Graham Executive Assistant Manager More

New York City, New York
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 16 May 2012

Check in staff was nice. Bumped up to king bed with water view for free. Cab from airport was $40. Rooms are nice but not amazing. Will need a renovation in about 5 years (yes, they still have the box TVs), but for now, we are happy. If you have a view... Keep your eye out for dolphins. More

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Hotel Manager, Manager at Hyatt Regency Jacksonville Riverfront, responded to this review
17 May 2012

Dear Mpmav1, Thank you for staying at Hyatt Regency Jacksonville Riverfront. We were so glad to hear you enjoyed your stay with us. Hyatt Regency Jacksonville has the best views in town and from the sound of it, you agree! Thank you again for your business and we look forward to your next stay. Sincerely, Matt Graham Executive Assistant Manger... More

Orlando, Florida
Contributor
12 reviews 12 reviews
Reviews in 5 cities Reviews in 5 cities
5 of 5 stars Reviewed 16 May 2012

I took my wonderful girlfriend for a 3-day birthday weekend (5/4-5/6). I reserved a balcony room overlooking the St. John's River and took advantage of the option to get it on the highest floor available. The view was fantastic.The service was impecable and the room was spacious and spotless. The staff is top notch. A bellman named Oliver was especially... More

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Hotel Manager, Manager at Hyatt Regency Jacksonville Riverfront, responded to this review
17 May 2012

Dear SCBADVR88, Thank you for your wonderful comments regarding your stay at Hyatt Regency Jacksonville Riverfront. We were pleased to hear you and your girlfriend enjoyed our amazing staff along with our fabulous location. We appreciate your business and look forward to your next stay. Matt Graham Executive Assistant Manager – Rooms More

Greensboro NC
Contributor
11 reviews 11 reviews
Reviews in 10 cities Reviews in 10 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 16 May 2012

My staff and I were involved in producing a week long event at the Hyatt Regency in March 2012. We were also guests in the hotel for the week. The hotel was very nice with lovely views of the river, especially at night. The location is good with a number of places to eat within easy walking distance. The hotel... More

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Hotel Manager, Manager at Hyatt Regency Jacksonville Riverfront, responded to this review
17 May 2012

Dear EDSTraveler, Thank you so much for taking time out of your busy schedule to write a review regarding your previous stay at Hyatt Regency Jacksonville Riverfront. At Hyatt, our goal is to provide 'authentic' hospitality and it sounds like our staff delivered on all counts. Thank you again for your business and we hope to see you and your... More

Atlanta, GA
Top Contributor
87 reviews 87 reviews
Reviews in 45 cities Reviews in 45 cities
121 helpful votes 121 helpful votes
4 of 5 stars Reviewed 10 May 2012
1
person found this review helpful

Last year after reviewing this hotel, I ran into a little security issue created by a housekeeping staff person. I notified management at the time and they emailed me that should I pass through Jacksonville again, they would provide me a free room. So right upfront, know that this room was free. I just decided to include it into my... More

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See 2 more reviews by Lifetraveler1 for Jacksonville
Hotel Manager, Manager at Hyatt Regency Jacksonville Riverfront, responded to this review
11 May 2012

Dear Lifetraveler1, The staff at Hyatt Regency Jacksonville Riverfront would like to thank you for your very thorough review of our hotel and your stay. We appreciate you giving us another try after your mishap last year. We know that there are numerous choices when deciding on a hotel and we were so pleased that you would stay with us... More

Orlando florida
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 8 May 2012

I enjoyed this hotel...excellent staff, and terrific location! There are lovely evening views of the river, and an easy walk to restaurants. This is a lively, fun hotel. More

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Hotel Manager, Manager at Hyatt Regency Jacksonville Riverfront, responded to this review
11 May 2012

Dear lighthouse1378, Thank you for your wonderful feedback regarding your stay at Hyatt Regency Jacksonville Riverfront. At Hyatt, our goal is to provide 'authentic' hospitality and it sounds like our staff delivered. We appreciate your business and look forward to your return trip. Sincerely, Matt Graham Executive Assistant Manager – Rooms More

Philadelphia, Pennsylvania
Senior Contributor
25 reviews 25 reviews
Reviews in 24 cities Reviews in 24 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 7 May 2012

Nice hotel on riverfront. Spectacular gym and outdoor rooftop pool. Clean updated rooms. Friendly staff. More

Was this review helpful? Yes
Hotel Manager, Manager at Hyatt Regency Jacksonville Riverfront, responded to this review
11 May 2012

Dear R S, Thank you for staying at Hyatt Regency Jacksonville Riverfront. We were glad to know you enjoyed our wonderful location and amenities. We appreciate your business and look forward to your next trip to Jacksonville. Sincerely, Matt Graham Executive Assistant Manager - Rooms More

Tampa, Florida
Senior Reviewer
7 reviews 7 reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 May 2012
1
person found this review helpful

I attended a convention in the Hyatt Regency Jacksonville. I have to start off by saying I am extremely picky about hotels. Overall, the hotel was nice but not excellent. The staff was very friendly and helpful and the free AAA breakfast was AMAZING. However, the room itself was just okay. The nightstand had what appeared to be either nail... More

Was this review helpful? Yes
Hotel Manager, Manager at Hyatt Regency Jacksonville Riverfront, responded to this review
4 May 2012

Dear Colietravel, Thank you for staying at Hyatt Regency Jacksonville Riverfront. We were sorry to hear our hotel was not up to your standards. We appreciate your feedback and will share your concerns with our housekeeping staff. On a positive note, we were pleased you enjoyed our breakfast buffet. We appreciate your business and hope to see you again in... More

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Additional Information about Hyatt Regency Jacksonville Riverfront

  • Hyatt Jacksonville Riverfront
  • Hyatt Jacksonville
  • Jacksonville Hyatt
Address: 225 East Coast Line Dr, Jacksonville, FL 32202
Price range (per night):* RM389 - 660

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Hyatt Regency Jacksonville Riverfront
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