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All 132 Jacksonville hotels

Suburban Extended Stay Hotel of Jacksonville / Baymeadows

1.5 of 5
8285 Phillips Hwy, Jacksonville, FL 32256
Hotel amenities
Suburban Extended Stay Hotel of Jacksonville / Baymeadows
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Ranked #106 of 132 hotels in Jacksonville
Most recent review
4 of 5 stars Reviewed 31 May 2013
sesjax Jacksonville, Florida
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27 reviews from our community

    Trip type
Traveller rating
    2
    7
    1
    4
    13
Date Rating
Jacksonville, Florida
1 review
4 of 5 stars Reviewed 31 May 2013

If you are looking to save a few bucks then this hotel is for you. What it lacks in ambiance the staff makes your stay great. From the General Manager to the housekeepers they were friendly and helpful and made me feel welcome. You cant beat the price and comfy beds. I could see they were making improvements as some... More

Review collected in partnership with this hotel

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sesjax, General Manager at Suburban Extended Stay Hotel of Jacksonville / Baymeadows, responded to this review
4 June 2013

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind Regards, More

Jacksonville, Florida
1 review
2 of 5 stars Reviewed 28 May 2013

I had checked out several extended stays before deciding on Suburban, Suburban was fairly reasonable and in a good area, I thought, my time there was spend dealing with road construction some beginning before 8 am, loud neighbors, and pressure washing at all hours creating a parking problem. I had ants and it looked as if the kitchen hadn't been... More

Review collected in partnership with this hotel

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sesjax, General Manager at Suburban Extended Stay Hotel of Jacksonville / Baymeadows, responded to this review
30 May 2013

Thank you for taking the time to review our property. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding housekeeping, noise and the pressure washing on your recent visit. I have shared your feedback with Housekeeping and Maintenance to ensure we handle these types of situations differently in the future. Again, thank you... More

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Columbia, South Carolina
1 review
4 of 5 stars Reviewed 5 May 2013

I was in town for a graduation and only looking for a clean bedroom with Wifi at a low price. Sure there are amenities that this hotel doesn't have but I didn't need them and wasn't willing to pay extra just to have a hotel that had them. This was my second stay at this hotel and each has met... More

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sesjax, General Manager at Suburban Extended Stay Hotel of Jacksonville / Baymeadows, responded to this review
6 May 2013

Thank you so much for your kind review. It means a lot to all of us here at Suburban. Please contact us personally should your travels bring you back to Jacksonville so that we may offer you our very special VIP discount. More

Jacksonville, Florida
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 8 March 2013

Filthy! Room smelled like a cadaver. Nightly riots with "other guests". People getting beat up, drug deals going down, roach infested rooms, smoking in elevators. Small pre-school age children left alone to play in locked cars, stench of cigarettes everywhere, beer cans all over the place, keys do not work. Housekeeping is horrible. Same filthy mop used from bathroom to... More

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sesjax, Manager at Suburban Extended Stay Hotel of Jacksonville / Baymeadows, responded to this review
11 March 2013

Izzadora D: I apologize for the trouble that you had during your stay, but I almost feel like you reviewed the wrong property. While we are a low budget extended stay, most of the things that you said are not accurate. Most of our guests are living on the property and they all get along great with each other. If... More

Orlando, Florida
1 review
4 of 5 stars Reviewed 13 February 2013

The Suburban is a good value for a business or personal stay in relationship to the room cost. The bed was comfortable, the room finish, while not the Ritz was acceptable, the hot water was hot, the kitchen was serviceable, the refrig, microwave and stove worked and the bathroom was clean with modestly nice towels. TV worked, lighting was decent... More

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sesjax, General Manager at Suburban Extended Stay Hotel of Jacksonville / Baymeadows, responded to this review
14 February 2013

Robert M. Thank you so much for this nice review. We in fact do have many guests here that like to call our place "home: until they are able to get back on their feet. We strive to make our nightly or short term guests comfortable and it is nice to know that we are on the right track with... More

Florida
Top Contributor
54 reviews 54 reviews
26 hotel reviews
Reviews in 25 cities Reviews in 25 cities
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed 26 September 2012 via mobile

I have stayed all over the world and have seen worse hotels but not many. Front deck assigned me a room that wasn't cleaned and was a smoking room. Reserved a non smoking 2 bed room. Went to front desk and no apology was offered....not I'm sorry, nothing - the only comment was do have to have 2 beds? Took... More

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sesjax, General Manager at Suburban Extended Stay Hotel of Jacksonville / Baymeadows, responded to this review
1 October 2012

Comeflywithmefl, I am truly sorry that we were unable to accommodate you during your travels. Please know that the problems with the only room type we had available have been fixed. I am happy that you were able to find other arrangements and the desk clerk has been spoken to about the proper way to handle such a situation. I... More

Ohio
Senior Contributor
35 reviews 35 reviews
15 hotel reviews
Reviews in 31 cities Reviews in 31 cities
63 helpful votes 63 helpful votes
3 of 5 stars Reviewed 19 June 2012

I was a bit reluctant to stay here after reading the mixed reviews but I decided to give it a chance since the manager has responded to each concern that has been raised within TripAdvisor. I am happy to say that I experienced none of the problems that have been mentioned and I ended up staying a full week because... More

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See 2 more reviews by TravelingMan446 for Jacksonville
Management response:
24 June 2012

Dear TravelingMan446, I can not thank you enough for your honest opinion. While we are not a luxury hotel, we are an extended stay and we cater to the extended stay guest. It takes a lot of time to turn a place around and we are trying very hard to do that and make our place a comfortable and friendly... More

Austin, Texas, United States
1 review
2 of 5 stars Reviewed 28 May 2012

We checked in on Sunday May 27th and everything was okay until we got to the hotel and they didnt have any change for my bill then we had to do running around to get change. The room was okay but I have stayed at better Suburban Extended Stays and the bed was very uncomfortable. I do no think that... More

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sesjax, General Manager at Suburban Extended Stay Hotel of Jacksonville / Baymeadows, responded to this review
30 May 2012

Thank you so much for your review. As much as I know you say that you will not stay with us again, mainly due to the beds, I would like to mention that we are getting brand new beds in next month. If for some reason you choose to travel back to Jacksonville and are unable to find another place... More

1 review
1 of 5 stars Reviewed 14 May 2012 via mobile

We checked in Friday evening, and the boy st the desk was friendly, but stunk to high heaven, causing the very close quarters of the front desk to also stink. We went to our room, and passed a few hookers and drug dealers in the very short walk. The room was BEYOND disgusting. Someone had vomited all over the chair... More

Was this review helpful? Yes
sesjax, General Manager at Suburban Extended Stay Hotel of Jacksonville / Baymeadows, responded to this review
30 May 2012

I would like to thank you for your review and your honesty. Your concerns, along with others, have not and will not go unnoticed or ignored. This is why I respond to reviews. The only way that I can possibly know what guests think or feel is to review what they had to say. I respond to let you know... More

Polk City, Florida
Senior Contributor
30 reviews 30 reviews
5 hotel reviews
Reviews in 16 cities Reviews in 16 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 May 2012

I get to JAX every 6 months and have been staying here now for 2 years. I've always felt it was an excellent value, recognizing that for the low price you don't get little mints on your pillow every night. I personally prefer the "extended stay" housekeeping rules -- basically ,it's your room and the staff won't bother you if... More

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sesjax, General Manager at Suburban Extended Stay Hotel of Jacksonville / Baymeadows, responded to this review
7 May 2012

I would like to Thank You so much for your kind review. We have been trying to improve our property and it means a lot when a repeat guest recognizes that. While we are a low budget, extended stay, we do still maintain good values and customer service. I look forward to your return trip to Jacksonville and I hope... More

 
 
 
 
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Additional Information about Suburban Extended Stay Hotel of Jacksonville / Baymeadows

Also Known As:
Suburban Extended Stay Jacksonville
Jacksonville Extended Stay
Extended Stay Jacksonville
Address: 8285 Phillips Hwy, Jacksonville, FL 32256
Region: United States > Florida > Jacksonville
Amenities:
Business Centre Free High-Speed Internet Free Parking Kitchenette Pets Allowed Suites Wheelchair access
Hotel Style:
Ranked #106 of 132 hotels in Jacksonville
Price range (per night): RM122 - 157
Hotel Class:1.5 star (1.5*)
Reservation Options:
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