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Sun Suites Of Jacksonville

2.0 of 5
8555 Baymeadows Way, Jacksonville, FL 32257
Hotel amenities
Sun Suites Of Jacksonville
Ranked #97 of 132 hotels in Jacksonville
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24 reviews from our community

    Trip type
Traveller rating
    4
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    4
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Date Rating
FORT LAUDERDALE
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 8 April 2013

Got to Jacksonville after driving 12 hours on i.95 on the way to Fort l auderdale and stopped to what seemed to be a clean and decent hotel for the night. Entering the room , I went to the bathroom to take a well deserve shower and discover that the bathtub was really old and a big dirty ring around... More

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SSJacksonville, General Manager at Sun Suites Of Jacksonville, responded to this review
11 April 2013

April 11, 2013 Thank you for your response. We appreciate all feedback and take your comments seriously. I would like to apologize for your experience with us; this is certainly not our standard and I will personally look into it. We are constantly striving to improve and hope you will consider giving us a second chance. Again, your comments are... More

Jacksonville, Florida, United States
1 review
4 of 5 stars Reviewed 10 September 2012

The room was clean the staff was friendly and for the price of the room for a week or more a great value. The only complaint is that the cable was in and out at times but when it worked it was very good. If you are looking for a extended stay place in Jacksonville southside this is the place.

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Jacksonville, Florida
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 27 August 2012

We were greeted with a welcoming smile and friendly attitude. In fact, we stopped to ask about weekly rates but were so impressed with the Staff - especially Toni - that we decided to stay. Then after a week of being treated as guests can only hope for we decided to stay another week. Our only regret of the experience... More

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1 review
2 of 5 stars Reviewed 31 July 2012 via mobile

We are moving out of Jax and needed a place to stay for the night. The other hotels we checked wete booked full; so, we ended up staying here. From the outside it appears to be decent; however, once you get in the room it is a nightmare! The first thing we noticed was the comforters that were half missing... More

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SSJacksonville, Front Office Manager at Sun Suites Of Jacksonville, responded to this review
22 August 2012

Thank you for your response. We appreciate all feedback and take your comments seriously. I would like to apologize for your experience with us; this is certainly not our standard and I will personally look into it. We are constantly striving to improve and hope you will consider giving us a second chance. Again, your comments are greatly appreciated. Sincerely,... More

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1 of 5 stars Reviewed 27 May 2012 via mobile

Initial plans to stay with family fell through. Called hotels.com after spending an hour calling about on my own and the only room they could find within 23 miles was at sun suites. The room was very dirty (pee stains around the toilet, moldly walls and ceiling, hair and dirt caked into the carpet, moldly refridgerator, etc). The furniture had... More

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SSJacksonville, General Manager at Sun Suites Of Jacksonville, responded to this review
25 July 2012

Dear Noahwuzhere Thank you for taking time to give us your feedback. I am the new General Manager here at Sun Suites and your feedback is very helpful to me. I am very sorry for your experience. The conditions you describe above are unacceptable at our hotel and I am in the process of reviewing how all that could occur.... More

Jax
1 review
5 of 5 stars Reviewed 21 April 2012

I have been here a week now, and will be here five more weeks. We looked at 2 other hotels in the area, extremely disappointed, and this turned out to be best choice. The room is clean, housekeeping staff is awesome, had a small maint. issue and the maint. staff resolved it right away. Room is very clean (I am... More

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Atlanta, Georgia
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 28 December 2011

I booked this with Priceline. It is located close to 95 ramp. with traffic lights to help you get in and out. Free Wi-Fi with stay and Quiet, So here is the deal people. This is like any 1 star hotel Plus it has a full size Refrigerator Microwave , an electric top stove, sink and a small two person... More

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SSJacksonville, General Manager at Sun Suites Of Jacksonville, responded to this review
30 December 2011

Thank You for taking the time to respond. We always look for ways to improve the quality of our rooms. We love that you found our free Wi-Fi, stove, refrigerator, and microwave suited your needs so well. We appreciate your business and look forward to having to stay with us again. Sincerely, Jason Knox More

gainesville
1 review
4 of 5 stars Reviewed 24 December 2011

I've been weekly customer for 21/2 yrs. Price is great, clean rooms, office and maintenance go above and beyond 2 serve customers. I stay 2/3 days a week and always feel at home...

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SSJacksonville, General Manager at Sun Suites Of Jacksonville, responded to this review
28 December 2011

Thank you for taking the time to respond. We value your business and realize you have many options in your lodging choices and really appreciate you choosing to stay with us. We always strive to provide the best service in the industry and make everyone feel at home. We are glad you continue to feel at home here and look... More

Port Saint Lucie, Florida
1 review
1 of 5 stars Reviewed 7 September 2011

Tip - DO NOT STAY HERE! We booked this hotel through Hotwire.com. The room had an AWLFUL smell, carpet filthy, drip stains on chair, bedspread visilby dirty, bathroom dirty, AND room was flea infested. I picked the biting germ carriers off, placed them in a cup of water and gave them to the hotel's clerk. She was very apologetic and... More

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SSJacksonville, Manager at Sun Suites Of Jacksonville, responded to this review
18 October 2011

Dear Guest, Thank you for bringing this to our attention. First let me say that we are doing deep cleaning and treatment for our rooms as well as keeping pet-specific rooms. This is not our standard and we would love to show this on a future visit. We are working hard to get our rooms to the standards that are... More

Upstate NY
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
Reviews in 18 cities Reviews in 18 cities
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 19 August 2011

We arrived at Jax airport late and had trouble finding the hotel so I called at 11:45 PM for directions. Nobody answered the phone!!! I tried again and hit "2" for directions and nobody answered the phone. Yes, 5 times. Eventually we stopped at an IHOP and they were able to direct us to the hotel. Luckily, someone was there... More

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SSJacksonville, Manager at Sun Suites Of Jacksonville, responded to this review
24 August 2011

Dear Bubbleblower, I thank you for the comments and feedback. First let me apologize for the service in regards for the unanswered phone calls, our night staff do occasionally leave the desk to walk the property however we will examine ways to improve this situation. I am very pleased to hear your stay was quiet and you were pleased with... More

 
 
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Additional Information about Sun Suites Of Jacksonville

Also Known As:
Sun Hotel Jacksonville
Address: 8555 Baymeadows Way, Jacksonville, FL 32257
Region: United States > Florida > Jacksonville
Amenities:
Business Centre Free Parking Kitchenette Pets Allowed
Hotel Style:
Ranked #97 of 132 hotels in Jacksonville
Price range (per night): RM181 - 191
Hotel Class:2 star (2*)
Reservation Options:
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