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All 74 Baltimore hotels »

Brookshire Suites

3.0 of 5
120 E Lombard St, Baltimore, MD 21202
Hotel amenities
Brookshire Suites
Ranked #22 of 74 hotels in Baltimore
4.0 of 5 stars 542 Reviews
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542 reviews from our community

What travellers say about this hotel
  • Inner Harbor(62)
  • Happy Hour(18)
  • Top floor(16)
  • Cloud club(15)
  • Very clean(14)
  • Valet parking(13)
  • Great location(11)
  • Very nice(11)
  • Free breakfast(10)
  • Fells Point(10)
Traveller rating
    255
    142
    56
    45
    44
Only show reviews for Family (129) | Couples (188) | Business (109)
Date Rating
1 review
4 of 5 stars Reviewed 24 May 2012 NEW

Ian, the man at the front desk was very helpful throughout our stay. He was able to check us in early and held our car at the valet until after the Orioles game without an extra charge. The rooms were more than ok, the only complaint being the tv remote was not working properly. Definitely worth the money given the... More

Was this review helpful? Yes
Germantown, Tennessee
1 review
5 of 5 stars Reviewed 24 May 2012 NEW

A really good location and a central point from the Inner Harbor. Excellent and helpful customer service. Do recommend. More

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london
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed 24 May 2012 NEW

The Brookshire Suites were located very close to the harbor and close enough to some rail stations to get around. This trip was for a work conference being held at the John Hopkins Hospital for 5 nights. The hotel staff were very friendly and the rooms were very large! The only down fall was the AC not working however they... More

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Suffolk, Virginia
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 21 May 2012 NEW
2
people found this review helpful

I would not recommend this location. The lobby had a bad odor when we checked in. Check in time was at 4:00. My colleague and I did pre-registration. We left our luggage and came back around 6:00. My room was still not ready for check in. The rooms are dark and outdated. TV remotes do not work. The AC does... More

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Long Island, NY
Senior Contributor
31 reviews 31 reviews
Reviews in 14 cities Reviews in 14 cities
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed 21 May 2012 NEW
3
people found this review helpful

Our family made our reservations with Brookshire back in October 2011 for a college graduation in May 2012. The agent was very nice and put us on a top floor so we wouldn't hear the noise of the streets. Seven months later we arrive at the hotel for this special occasion only to be told that they don't have air... More

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See 4 more reviews by longislanddebbi for Baltimore
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 20 May 2012
3
people found this review helpful

Room smelled musty. Hallway had a bad smell. Had to keep windows open to let in fresh air. Picked up a book from the coffee table and it had mold growing under it. Water marks on ceiling. Furniture was old and in poor condition. Would not stay here again, would gladly pay $75 more to stay at the Marriott down... More

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Dunkirk, New York
Contributor
11 reviews 11 reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 19 May 2012
2
people found this review helpful

We used Trip Advisor to pick this place that we stayed in May 13-16. If it was just that we had no A/C for our stay, I would not say anything but conditions were awful. No literature is given to you upon check-in or in the rooms and no mention was made of their Cloud Nine continental breakfast nor their... More

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Westernport, Maryland
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 8 May 2012
3
people found this review helpful

First off... The A/C is not working in the rooms, yes the "Cloud Nine" is nice and cool but forget about cooling a guest's room. No matter which staff member you ask, the answer is was still the same.. "They're working on it".. second day in and now the blower isn't even working. Other issues...... - No Hotel Information in... More

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DENNIS CLARK, Front Office Manager at Brookshire Suites, responded to this review
16 May 2012

Dear Valued Guest, Thank you for your recent review of the Brookshire Suites Inner Harbor Hotel. We are very sorry to hear about your poor experience during your visit. True, the air conditioning system was not functoning as the entire unit was being replaced. Unfortunately, this process was a lengthy one and spanned several weeks, hence your uncomfortable guest room.... More

Boynton Beach, Florida, United States
1 review
5 of 5 stars Reviewed 8 May 2012

We were so fortunate to have found this most lovely hotel. After running into some trouble with our car. We were in a strange city and didn't know what to do, where to go. Everyone from the minute we walked in until the time we left, went way beyond what was expected. I cannot even express how rare this is... More

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DENNIS CLARK, Front Office Manager at Brookshire Suites, responded to this review
16 May 2012

Dear Valued Guest, Thank you for your recent review of the Brookshire Suites Inner Harbor Hotel. I was so happy to have your family stay with us during a difficult time and to hear from you that my staff was 'like family' is the ultimate compliment. Its guests like you who remind us of why we love the hospitality industry... More

Posted by a cheaprooms.com traveller
Milford, Connecticut, USA
1 review
4 of 5 stars Reviewed 7 May 2012

I was expecting to be disappointed but was pleasantly surprised! We had booked 2 suites, they didn't have a view but were clean and roomy. The breakfast was just ok but that was the only point that I could mention. The location was perfect as it was walking distance to anywhere we had on our list of things to do.... More

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DENNIS CLARK, Front Office Manager at Brookshire Suites, responded to this review
16 May 2012

Dear Valued Guest, Thank you for your recent review of the Brookshire Suites Inner Harbor Hotel. It was wonderful to hear that our roomy, clean hotel suites exceeded your expectations and that our location was ideal. Thank you also for mentioning that you will be back on future visits to Baltimore; my staff is always thrilled to learn that a... More

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Additional Information about Brookshire Suites

  • Brookshire Hotel Baltimore
  • Brookshire Hotel
Address: 120 E Lombard St, Baltimore, MD 21202
Price range (per night):* RM380 - 779

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