The hotels location is very convenient to the convention center and inner harbour. Rooms are OK, on the large side, unfortunately no refrigerator (minibar) or safebox in the rooms, Free wireless internet only in the lobby, but there are a few PC's for use in the lobby and one in the business lounge. The best feature was SUPERB service by... More

Do not stay here at any price or under any conditions. Room was about the size of a cruise ship cabin (& we were told that it was a larger room since it had a queen size bed!). The bath was like a closet-shower only. Cleaning crew had to be called to clean room then showed up morning of checkout,... More

Location was great and service was excellent. Simple choice to give an excellent review More

The hotel and staff were so flexible and helpful. It was the easiest meeting I ever planned! Thanks. MaryBeth Powers, CMP More

**Beware of multiple fake 5 star reviews for this hotel on tripadvisor and spg.com from one-time and same username reviewers. There is quite a discussion about this on the tripadvisor forum, but neither website seems to be handing the complaints** My husband and I stayed here over the very busy Preakness weekend. Hotel handled the crowds well. The gentleman who... More

Stayed here for 1 night after the Preakness and it was an enjoyable time. Arrived about 8 and pulled into the valet and there was a gentleman there who said the valet would be $40, I questioned this as that was not the quoted price on the hotel website and basically was told oh well. When I received the bill... More

I was extremely eager to provide feedback regarding my stay at the Sheraton in Baltimore, MD (101 W. Fayette Street). From the moment I reserved the room. I was so impressed with the customer service. The gentleman was very helpful finding a reasonable price. But that was just the beginning of extraordinary customer service. When I arrived at the hotel,... More

Stayed at this hotel overnight on May 15th and 16th, 2012. Check-in went fine and smoothly but for whatever reason the temperature inside the hotel was extremely warm. My room, in the North Tower, was also unbearably warm and the windows were unopenable as well. Took some time to figure out how the airconditioning unit worked but even then it... More

The hotel itself could use some renovation and face lift. The beds were comfortable enough but we found the 5th floor room noisy, due to street noise. There is no spa. The only pool was outdoor and not open. The shower was terrible - scalding hot, or freezing cold were quite seriously the 2 only options. The hotel was chinsy... More